When I leave a one star review in marketplace (because the world won't even load and I can't get a refund) the review bot recommends I leave feedback on aka.ms/marketplacefeedback but if you go there that website no longer exists. If you aren't even going to have a marketplace feedback website, take the boilerplate off of the store. The last thing you want to do to a pissed off one star reviewer is increase their frustration by sending them to a dead site. Just insult to injury, man.
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Thank you for your report!
I can confirm that the URI "aka.ms/marketplacefeedback" returns a 404 error to the browser. As info, the correct URI is here.
I'm not sure what you mean by "the review bot" (it's probably something I've never seen). If possible, could you provide a screenshot of it?
Thank you for your report!
I can confirm that the URI "aka.ms/marketplacefeedback" returns a 404 error to the browser. As info, the correct URI is here.
I'm not sure what you mean by "the review bot" (it's probably something I've never seen). If possible, could you provide a screenshot of it?
I am having this same concern... I purchased a mini game world from the marketplace. It was 830 minecoins with a really high rating, but I’m very dissatisfied, and disappointed. I don’t want to leave such a low rating without at least trying to solve the problem, or perhaps getting my minecoins back. I’ve never experienced these problems before with ANY of my other purchases. I tried playing the mini game, but it repeatedly kept crashing and wouldn’t let me progress. I had to keep deleting the world and recreating it. I decided to leave a review, and I noticed under the box where you fill in 1-5 stars for your review, they have comments. Since mine is so low, it suggested I go to https://aka.ms/marketplacefeedback. I can’t seem to find it... any ideas? I clicked on the link, but that doesn’t seem to be related to why I’m giving a low rating.
@unknown - sorry you are having an issue with a piece of content from the Marketplace. If the pack is causing the game to crash, then it could be something we are able to track and fix here; feel free to create a new ticket for it.
If you have an issue with the way the Marketplace pack has been designed or, you might like to get in touch with the content creators directly, who will be able to assist you. Some of their contact details can be found here: Minecraft Marketplace FAQ.
If you have general feedback or a suggestion, then please feel free to mention it at the feedback site https://aka.ms/marketplacefeedback.
If you would like to discuss a refund with a piece of content that is not working correctly, please contact Mojang Customer Support directly.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
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