I bought Jurassic Steel from the store, and I hadn’t filled out my credit card information. I exit the minecraft app, went to settings, filled it out. I went back to minecraft and put my password. Minecraft didn’t say Purchase Complete, but my I-Pad did. It didn’t show up in my packs. My guess is I left the app for too long so mc didn’t remember what I was buying.
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Also it does take a bit for it to come through so wait a couple of minutes then it might come through.
Attached some images. The “This shouldn’t take long” thing just endlessly stays there after I press ok. I also waited an hour and nothing happened. (Waited for 1 hour before posting this to make sure it wasn’t a bug or something.)
Do you have a good internet signal? Very low internet signal would most likely cause this to happen. It might take from 5 to even 48 hours for the purchase to complete...
Resolving as a duplicate of MCPE-49997 - you might like to read through the workaround the user found there for the purchase. For any further issues with your account, please contact
Mojang Customer Support directly who should be able to advise you further.
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📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Please send proof you bought something. Thank you. Otherwise people could just lie and get what pack they want.