mojira.dev
MCPE-46684

Cant pass loading screen, goes phone home screen before fully loaded in game (4 loading ticks remaining)

Just bought minecraft pe on huawei p20 pro, opened up, loading screen is as far as i can get, before reaching 100% goes to home screen

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[Mojang] Mega_Spud (Jay)

Can you add a video or screenshot of the loading screen progress bar please? It can help in determining what the issue might be.

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[Mojang] Mega_Spud (Jay)

This seems to be reproducible on other Android devices as well, with the same crash happening at the same point - 4 loading screen ticks.

This may happen when newly installing the game or when switching user accounts:

  1. Launch the game on Android

  2. Go to Settings→Profile→Sign Out

  3. Sign in with a different Microsoft account

  4. The game may crash after choosing Let's Play! from the Xbox screen - if it does, launch the game again (several times, usually)

The workaround is to keep attempting to launch - it should eventually load up with a 'Global Resources Reset' popup.

DrageonDB

You can fix deleting XBLStorage in I:/games/com.mojang/XBLStorage and deleting. I am same from reload account, when opening the world instead saving the world.

migrated

Happens to me too in ios version. Bedrock. It happens only when i am offline though. It has been an annoying bug and i bought the app a few days ago.

[Mojang] Mega_Spud (Jay)

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Is this still an issue in the latest version?

If it is, please be sure to include steps to reproduce the problem:

Steps to Reproduce:
1.
2.
3.

Observed Results:
(Briefly describe what happens)

Expected Results:
(Briefly describe what should happen)

If your ticket does not look like the example given here, then it's likely to be closed as incomplete.

This ticket will automatically reopen when you reply.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

[Mojang] Mega_Spud (Jay)

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

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(Unassigned)

213500

Confirmed

Android

Android 9

1.13.0.1 Beta, 1.15.0.56 Beta, 1.11.4, 1.14.30 Hotfix

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