mojira.dev
MCPE-54342

Constant crashes and save corruption

I am having serious issues with Minecraft constantly crashing on my XBox One X. Not only does the game crash, but it actually crashes the console to the point were the console shuts down and I have to hard reset it.
 
On several occasions the game has crashed and corrupted my save file, this resulted in me losing over 40 hours worth of progress. The save file that my XBox saved to the cloud would not show in game, even though it was physically on the hard drive of my console.
I uninstalled Minecraft and reinstalled the game, I then started a new game for the third time. Some times I can actually get into the game and play for a while, only for it to crash the console again. There is no pattern to the crashes. I can be doing anything in game for it to crash, and on the most recent save I have only built a small house, so the crashes can not be because of how much I have built. 
 
It has now got to the point were the game crashes along with my console even before I have managed to load my save file.

Linked issues

Comments 2

[Mojang] Mega_Spud (Jay)

Thank you for your report!

Crashes and related issues such as these are logged automatically, and will be looked into further by the development team - thank you for your patience and understanding while we get these issues resolved.

If you need help or support you might like to follow a link below.

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Thank you for your report!
We're actually already tracking this issue in MCPE-53665, so I've resolved and linked this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

Mr Wayne Dawson

(Unassigned)

Unconfirmed

Xbox

1.12.1

Retrieved