I bought the Frozen resource pack,On December 20, 2019.But now it doesn't work. I can't create a new game archive.The resource template is locked.Please help me!I paid, but I can't use it now, and game tell me have to buy it again.Why?My Microsoft order is 2971749102,Please give me a reasonable answer!Before that, I could play frozen!And my 30 gold coins are gone!?
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Not any error warning! I see lot of minecraft players have this poblem on google play. And them told me this is not error .This is game's bug. However so many
looks like me players. Please be sure to solve it.I'm very like frozen so I buy again and I hope never have problem and forever
Before that I find Microsoft.But they told me they could not solve the problem,because data in mojang's servers
,they not do anything.So I'm coming to here.
Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Is anybody there?QWQ