Have been playing for several months with no issues. As of this week it now takes an exorbitant amount of time to load the game. In fact had I not been distracted a few days ago I would have continued to think that it was just completely locked up.
In addition I am getting the "character failed to load" errors and in game performance has begun to stutter a bit despite there not being a large number of mobs or "animated" blocks.
The worst issues however is the extended length of time it takes to load the game, load a world and save a world.
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Does anyone from Mojang even read these? It's been two weeks and no contact! I hate companies that don't offer live phone support. At least respond to the online support if that is the way you are going to go!
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I seem to be having very similar problems with my Minecraft Account. It's entirely possible this is a problem on Nintendo's side and not necessarily Mojang, but I can't say for sure.
However, I have seemed to notice that this is fairly random, and half the time it just won't load the characters but everything else runs fine.
[Mojang] Mega_Spud (Jay)
Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response
Is this still an issue in the latest version?
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[Mojang] Mega_Spud (Jay)
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
GoldenHelmet
Apologies for missing this ticket. The issue reported here is already being tracked at MCPE-62708, so I am changing the resolution to duplicate.
Please understand that this is a bug tracker and not a support forum. I am including some links below that you may find helpful.
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📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Today I tried starting Minecraft using my (parents) account as well as my older son's account. The parents account loaded Minecraft super quickly. Of note I have no worlds or downloaded content for Minecraft on the parents account. Then I switched to my older son's account. His loaded more slowly but what I would consider the "normal slow" for Minecraft. He does have a number of worlds and downloaded content. Finally I tried my youngest son's account, the one having the issues. He also has a number of worlds and downloaded skins/mods (I have tried disabling all skins/mods). Once again the Mojang loading screen with the grey bars took ~5 minutes to load. Then upon selecting the world he wants to play in again the "generating world" loading takes an extended period of time, approximately 12-15 minutes.
I am not sure if this is related but I noticed when looking at cloud saves that the parents and older son's accounts were saved. The younger son's account seemed to be stuck in needing a save. I went ahead and had it do a current save.
We are also seeing the "error loading character 1" (repeated for 2,3,4) when starting the game in the problem account.