Since the Nether Update was released, the "Owned Skins" section of my Profile is empty. I can still select skins I own (e.g., from the Norse Mythology Mash-Up pack) via the Marketplace, but I cannot from the actual Profile skin selector. Even when I do select a skin via the Marketplace listing, it disappears the next time I log in, leaving me with the default Steve skin.
This problem is present on both the Xbox One and on iOS. It has persisted even after uninstalling and reinstalling both the game and the packs that I own.
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migrated
migrated
Now my account freezes at “Syncing User Data” when I log into Minecraft. I have to select Cancel to proceed.
Any ideas?
migrated
I still can’t access anything in my Owned Skins section on any platform. It’s been a month.
migrated
I still can’t access anything in my Owned Skins section on any platform. It’s been a month.
thistriagonalsign
I suddenly had this happen to me on iOS after I updated to 1.16.20. I haven't bought any skins, the ones that I had were the Minecon 2019 skins with the cape and the Minecraft Earth skin. The cape is still accessible in the character creator, but my "owned skins" section is empty.
GoldenHelmet
Sorry for the ealier resolution. We've confirmed that this is indeed a bug and we are now tracking it at MCPE-101833.
GoldenHelmet
Sorry for the ealier resolution. We've confirmed that this is indeed a bug and we are now tracking it at MCPE-101833.
Now my account freezes at “Syncing User Data” when I log into Minecraft. I have to select Cancel to proceed.
Any ideas?