Get "You need to authenticate to Microsoft services" when try to connect to realm / server.

This is happening to my private server now as well. All minecraft users can get on to public servers (Mineplex, The Hive, etc.) but cannot log in to our server. Everyone who tries gets the same "You need to authenticate to Microsoft Services" message. We haven't changed any server settings (running vanilla Bedrock). It restarts once a day, I've done additional server restarts, I've chatted with my server provider and there is nothing wrong from that end. This is a Microsoft issue.

• Problem occurs for users on PC (Windows 10), Xbox One, Android phones, and Nintendo Switch

• Minecraft Bedrock v1.16.210.06

• All public servers work, our private server can no longer be accessed for the past couple days

• Internet connection is via WiFi

Edit: Also just tried to connect on PC Windows 10 with wired ethernet connection and received the same error message

Having exact same issue as Bob described above. Server has been reset multiple times, tried uninstalling and reinstalling on pc, removing and adding server to list, still not working. Able to access all public servers. Signed on to Microsoft account and turned "You can join multiplayer games" option off and then back on. Still not able to join.

It is because you need to update to 1.16.210, I did it, and restarted my iPad, and everything was back to normal 

@Eason Wang good for you congratulations.

All devices on our server are running Bedrock v1.16.210 as specified above. This is not the problem. We have been playing with the latest version for 3 weeks, and now for some reason no one can access our server. Not one device from Windows 10 PC to Xbox One, android phones, or Nintendo Switch can get on to the server as of today. All devices report the "You need to authenticate to Microsoft services" error when attempting to log on to the server. Whatever that means. All users can get on to all public Minecraft servers. All users are logged in to their Microsoft accounts. All users are on Bedrock v.1.16.210. This needs to be escalated to Microsoft. Is it a problem with how their accounts are verified by Minecraft? The error is not very specific.

I have this issue on 1.16.220 as well, on all linux systems I have tried but one.  The difference between the one that worked and the others that don't is that the one that worked is a gentoo-linux system that has not been updated in months.  I believe the issue might relate to something specific with the user authenticator code and some minor incompatibility with newer versions of openssl or similar.  What the old, working linux system has is as follows, in case anyone wants to try:

glibc-2.31

openssl-1.1.1d

zlib-1.2.11

I didn't have this problem in 1.17.0 / 1.17.1 / 1.17.2 but I do now have it on 1.17.10, on a PC trying to access a private server.

I am getting the same message in 1.17.0; 1.17.10 and 1.17.2. When will this bug be solved?

I've the same problem with 1.17.30 and 1.17.34

I found a solution for me.
My Server is running on a Windows 10 Machine, and i heve to sync my Windows clock with the Internet Time. Than it works fine.

This is happening on my kindle fire tablets, mc version 1.19.51

So what is the solution for this?   It is happening on my realm.  

I am able to connect to my realm from any device EXCEPT Android devices.    Android devices work on player worlds, but NOT my realm.  

When I sign out and back in on the android devices, I do NOT get the prompt for “Save to MS Account” vs “Leave on Device.” 

The Marketplace button is disabled and shows error message “playfab environment mismatch - Discovery=prod/20CA2, Playfab=Production/“

Signing out and in does not resolve the problem.

Restarting the device does not resolve the problem

Fully uninstalling and reinstalling minecraft does not resolve the problem.

Can someone PLEASE provide the solution to this?   Otherwise, why am I even paying for a realm if I cannot play on it??

SOLUTION:

If you're looking for the solution to this problem on an ANDROID device, and ESPECIALLY if the marketplace button doesn't work ("playfab" error), here's how to fix it.  

There are several parts to this fix, please do not skip over anything.  Skipping steps invalidates my suffering. 😃

PREREQUISITE (there's more to it than just this)

1. Sign out of the minecraft account.   

2. Close Minecraft completely.

3. Go to your android settings and find the app settings for Minecraft. 

   1. Force stop (if available)

   2. Clear the cache (perhaps under a Storage-related option, but clear the cached data for Minecraft)

   3. FULLY POWER OFF YOUR ANDROID DEVICE, then power it back on.

4. Now, connect your device to another network.  Mobile hotspots / mobile data seem to be the best way to test.  

5.  Open Minecraft, and sign in.   

   1. The Marketplace button should now be working

   2. The Dressing Room should be working

   3. Your character should be displaying with your custom skin (if you've set it up that way).   Ie, the "circle of loading" animation should not be there.

6. Try joining the realm / world that was giving you the authentication.   

   1. If it works, you're almost done!

   2. If it does not work, try everything again on a different network.

IF IT WORKED ON ANOTHER NETWORK (MOBILE ESPECIALLY)

1. The problem is with the router / wifi you were connected to.  

2. Turn the router off, wait the obligatory 30 seconds, then turn it back on.

   1. This should solve the problem.

3. If turning the router off and on did not solve the problem

   1. Try factory resetting the router.   Every router is different, most involve sticking a paper clip into some kind of tiny hole for 5-10 seconds, but I dunno - I don't know your router.   Still, try a factory reset.

IF IT STILL DOES NOT WORK...

I can't help you past this point.   This worked for me.    This was three weeks of nightmares and ineffective solutions on the internet, and nothing seems to be posted here, so I hope this helps someone!

This same issue just started occurring with me today as well. I run a family Minecraft server and it is accessed via a Windows 10 client, a PS5 client, and an Xbox One client. All three of these clients are getting the same error. The Minecraft instance runs as a server on a Ubuntu instance within a docker container. This issue has never occurred until today. Reinstalling the docker container, console clients, and PC clients made no difference. Both the server and the clients are up-to-date and the issue remains the same. 

Same issue for over a year. Trying to play Bedrock servers on an iOS device and get the error.

Fresh install on Docker in Linux, via Crafty 4 container, with Bedrock 1.21.3 server. Two different worlds created. Timezone is set correctly (Europe/London) and the time in the server logs matches the time on the laptops.

Has this same error on two different laptops running Windows 11 with the latest MC (1.21.2).

On windows go to your date and time setting and find the sync button then click it hope it helps

This is impacting every device I own. It is NOT a date / time issue, obviously.

Background:
I bought a realm on my playstation - I’ve been playing with my friends on it for almost a month, from my phone, from my PC, from the playstation, interchangeably.

Yesterday the PC told me I have to authorize my MS account for realms, by going to a menu (that doesn’t exist) on the PS5, and clicking a button (that doesn’t exist) to authorize it. I really tried.

Now, today, my phone and my PC, AND THE PLAYSTATION that I bought the realm from, they show this error.

I’ve tried everything you can imagine, except for unlinking my minecraft account from the PS5, because that sounds like a permanent action that can’t be undone and I don’t want to lose my realm.

Incidentally my friends can still connect. I just can’t. I can’t connect to my own realm, but my friends can.