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REALMS-10319

Nintendo Switch gets "Unable to connect to Realm" after update.

Downloaded the 1.19 update on my Nintendo Switch. Created a new world on my realm. After a few minutes of the "Joining Realm..." screen, I get an error and a message saying "Unable to connect to realm. Failed attempting to join realm. Please try again later." Tried a different world, same issue. Tried creating the world outside the realm, then uploading - same issue. Tried turning off the console and restarting the game - same issue. I have no problems opening newly created worlds outside the realm.

Steps to reproduce: (from @unknown)

  1. Join to a Realm in a device in the latest version that is not a Switch to update the Realm to 1.19.0

  2. Join the Same Realm in a Nintendo Switch

Observed Results:
The Switch player will be in a long period of waiting, after some minutes it will say "An error ocurred trying to join the Realm.”

Expected Results:
Switch players should be able to join the Realm.

Additional Information
Reporter in MCPE-156750 states that if another player is already in the realm they are able to join using Nintendo Switch.

Linked issues

Attachments

Comments 18

i've been having the same issue, i reported it and some moderator marked my issue as resolved without offering any advice

Update: I tried archiving Minecraft then redownloading on my Nintendo Switch console (sometimes that's helped issues in the past). Still no change, though, unfortunately. Same error message as before.

Same here. Switch bedrock update to 1.19 and i am not able to access my realm. Have also done the same as amanda643 same results. Still can't access my realm.

 

No issues creating a new world.

@amanda643  and @Anatole I've tried to join my realm in my mobile version of bedrock just once, same account, then disconnected. When i tried to joined again with N-switch i was able to join my realm. Hope it helps.

Unable to join realm on Nintendo switch after update,

”Joining Realm… This may take a few moments”

”Unable to connect to realm. Failed attempting to join realm. Please try again later”

8 more comments

There is a way to join realms on Nintendo Switch (atleast one that you own). You need to get a friend who is not on Nintendo Switch to join than wait a minute or two then try to join. If you don't have a friend or another device you can't join it.

We believe that this issue should now be resolved - thank you for your patience!

Yep, looks like it's working now! Thank you!

Can confirm this is resolved.

It works now. Thank you.

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Community Consensus

Bedrock

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