For some reason, my friends realm is crashing alot, we have done all we can to try and resolve this issue, it works, but only for a few days. This randomly occured with the 1.13 update once the realm was updated to it. This is not a problem my friend can resolve, so him and i are requesting that mojang fixes this issue as it is a problem with their database, as we can only acess the realm so far even with my friend being the owner and buyer of it.
Comments 5
Im having the same issue. at first I thought it was just my Wi-Fi or something so I checked that and it was fine. so I went to the bug forum thingy and found this. rip in peas realms lol
Cleaning up old tickets: This ticket has not been updated recently (~1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
For any account related queries, please contact Mojang Customer Support directly.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
I think this is the same issue as is reported in REALMS-1118. If so, you should give it a vote so the mods might get to it quicker.
Anyway, lots of people (me included) seem to have the same issue so you're probably right in saying that this is Mojang's responsibility to fix. Let's hope they fix it soon.