I like the Realms .. and I'd been playing for 2 months on various maps, until a week ago. That is when the problem started.
I'm currently playing the Advanced Sky adventure game...but every time I exit the game and come back (after more than just a few minutes) all of my progress is lost and I am back at the start once again. (very frustrating)
The name of my realm is Hotsou's Home / Hotsou's Playground.
If this is not fixed; I will not continue my subscription...oh, and I will be sad. 😞
For reference, this appears to be similar to tickets
and
Thank you for addressing this issue (or telling me what I'm doing wrong),
~HotSou
Linked issues
is duplicated by 6
Comments 2
Update: We investigated some support tickets (thanks for reporting!) and we found a bug which resetted some worlds, if the world had originally be created from a map (an adventure, experience, inspiration or a world template). We're sorry about that. This has now been fixed. Please restore from backup if this has happened to you.
Hi everyone. We have seen this happen to a few worlds which got corrupted during a system failure. If you have this issue, please file a support ticket here so that we can investigate further. If you want to try, please try to restore to an earlier backup and / or just try a fresh world and see if that resolves the issue.