Trying to renew subscription for expired realm on Windows 10.
Says 'Renew for' but no price shown.
Unable to renew.
Linked issues
is duplicated by 2
Attachments
Comments 16
Can't purchase coins either.
I haven't been able to renew my Realm or purchase Minecoins on Win 10 for almost a week now. I tried to renew my Realm on Switch instead but couldn't.
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Hi all, I have been trying to try or buy a Realm for Win10 version but I have been getting the same as Steve above shows in his screenshots. This is so frustrating as our Grandchildren just started their School holidays here in Queensland Australia and we want to have our own Realm so we know that they can play safely online. Please give me some help on using a trial realm or buy one for at least one month.
I am running Windows 10 Pro 64bit version 1903 Build 18362.356
Can you suggest contact details for someone who can add a realm for me. Thank You, John
Exactly the same issue for me for the last few days.
Had 30 days trial on the Win10 version. Tried buying 30 day for 10 users within the game itself - unavailable.
Logged into Mojang site. Bought rolling 30 day renewal on the Mojang site.
Still showing as expired .
No reply at all from tech support.
Thank you for your patience while we try and resolve the issue with Realms purchasing in certain regions. Please be assured we are actively looking into a solution and hope to have things back and running as soon as possible.
Having the same issue.
Cannot renew any expired realms and cannot make a new realm.
Affecting two separate Windows 10 PCs in two different locations though both using the same Xbox Live and Microsoft Accounts.
Having exactly the same issue... no possibility to renew old realms, can't make another, and if I can see the store, I can't buy anything.
Thanks, just wanted to add my comments to try to help this issue, from a linked duplicate issue:
I have the same issue on Windows 10, Can't buy coins nor open or renew a Realm (it was created fine with my free trial). Internet connection is fine as no other apps have any issues. Also tested on multiple internet connections. Located Brisbane Australia.
I also purchased the starter edition initially. Not sure if this is relevant.
Atleast they acknowledged the issue, now lets hope for the best that it gets resolved fast
⚠️ IMPORTANT UPDATE!⚠️
Those of you who own Minecraft on Switch; you should now be able to renew your Realms via Switch for Minecoins! I just renewed my Realm today. 😃
CA MARCHE !!! it's now OK for me : a new dialog box ask to me to connect to Microsoft store. From that moment on I was able to connect to the store as well as renew my realms subscription.
THANKS for this resolution.
All resolved for me too.
Thank goodness I found this.
So I've been playing on Minecraft Windows 10 for a few years now. For the last few months, I've been playing on a Minecraft Realm (that I bought) with a bunch of my friends. Yesterday, I checked, and the game said that I have 5 days remaining on my subscription. So, as I've been doing monthly for a long time now, I clicked to extend my realm subscription for another 30 days. But every time I click on it, it tells me "Product not available for purchase. Please try again later".
This has never happened before, and I really don't want my realm to close. I've tried everything. I tried extending it from another device, of which it didn't let me do, I tried buying a new realm to replace it, but it gives me the same error, as well as many other things.
I love using my realm and playing on it with friends, and it would be a huge let down if I wasn't able to play on it because of a silly bug. Honestly, if this isn't fixed and my realm closes, and I can't buy a new one, I might never play again. This has been something that my friends and play almost every day, and many of us wouldn't play at all if it closed.
Please help,
Micah
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I am having the same issue. I can't renew my realms. Can you please let me know how to fix that?
Does anyone read this? Windows 10 bedrock. I click "start one month free trial" and nothing it displays a window, purchase in progress then returns to trial screen with no change. Internet is fine, etc.
Can't purchase new realm either.