Sometimes, randomly, the realm will hang and stop responding (eg blocks dont drop) . If you log out, the realm will not allow you in. After a while, it reverts to the last save, which with large realms may be quite old.
Possibly related to MCPE-12347
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This is a huge and incredibly annoying bug. I have been a 10 person realm owner for over half a year now, and this bug has been plaguing us in the past couple months.
General Realm Info:
This is a 10 person Realm
It was started march of this year
It has 23 members
There are alot of saves
The world size is ~450Mb
When and How does this happen?
Every couple hours, the realm will suddenly crash, causing issues for those in game as stated in origional post. However this crashing usualy takes place when someone joins the realm but only sometimes. When this happens, the screen (This may take a few moments) usualy is stuck and this can last for a long time. After a while the realm goes back "online" and players are able to join again, however the realm while be set from the last backup from the backup menu.
Why this is even worse
This issue is especialy bad, becasue the realm is mildly old, and large, which means it is maxed out on number of backups. This causes issues as the realm has to delete old world saves to create new ones (A feture not avalible to do manualy) so everytime the world backs up it has to delete an old one. Therefor the Realm trys to avoid this by only backing up every hour to 2 hours. This makes the issues VERY VERY BAD as every coulple hours an hour or 2 of progress is lost making the Realm unplayable and unable to make progress.
This issue needs to be solved as it is detremental to anyone effected and causes are unknown. Solutions could include manual realm backuping and built in chunck resetting (for unneeded areas) and old save deleting option. Please upvote this to raise awareness, and comment if you have a similar issue.
If mojang chooses to ingnore this huge issue that they are only making there potentialy exelent cross platform playing experiacne completly miseralbe and usless.
[Mojang] Mega_Spud (Jay)
Thank you for your report!
We're actually already tracking this issue at REALMS-2393, so we will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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