mojira.dev
WEB-7272

Trying to access the game or log into the website gives a variety of errors

Note

Please DO NOT comment saying 'me too' or 'I have this issue'. Please only comment providing more information or new details about the outage.

Please see https://x.com/MojangStatus/status/1808210690802340118

According to xbox the issue has now been identified: https://support.xbox.com/en-GB/xbox-live-status

There appears to be a current outage when trying to access the game or website which can result in the following errors:

  • Eroded Badlands

  • Drowned

  • Cauldron

  • Launcher asking the user to authenticate again

  • Windows error code 0x80040005

Related issues

BDS-19431 I can not log in. BDS-19432 Cant sign in on Samsung galaxy tab says error code: drowned BDS-19433 Bug of changing my skin, and logging back into Microsoft, also the market place keeps saying error... MC-274089 Minecraft Launcher fails to start game, no help available MC-274093 Невозможно зайти на аккаунт пишет ошибку MC-274094 login issue MCL-24438 Minecraft launcher keeps flicking between offline and online MCL-24439 Not able to login MCL-24440 Micecraft Launcher Error MCL-24441 Receive error code 0x80004005 when attempt to login MCL-24442 Mi launcher no me permite iniciar sesión con mi cuenta de Xbox. MCL-24443 How do i fix Error Error Code: 0x80004005 code: Eroded Badlands on intel mac os MCL-24445 Error Code: 0x80004005 code: Eroded Badlands MCPE-183652 Minecraft not logging in to microsoft account MCPE-183653 Today I can't log in to Microsoft, on MCPE BEDROCK MCPE-183655 I am unable to log in to MCPE today MCPE-183657 Can't login with Microsoft on Mobile (Android) MCPE-183658 Can not sign in MCPE-183660 Microsoft sign in wont let me sign in MCPE-183662 Can’t log into my Microsoft account WEB-7273 Minecraft and other services are completely down.

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migrated
[media][media]
migrated

me too

[Mojang] Mega_Spud (Jay)

Issues such as this are often due to a temporary service outage. For more updates on the issue you might like to keep an eye on the Mojang Status handle updates:

https://twitter.com/MojangStatus/status/1808210690802340118

IllagerCaptain

When attempting to log in, while it may appear you're on the same login page at Minecraft.net, in actuality the following query string is added:

?error=InternalServerError&error_description=Some%2bexception%2bhappened#state=login

When clicking login again, it adds the same query string again. In the query string you can see an error description, but it's quite vague. Additionally, sisu.xboxlive.com returns 503.

migrated

Hi, any ETA?

 

[MOD] Greymagic27

Hi @unknown. There's no ETA I'm aware of but keep watching this bug report as I'll update it with the latest information.

migrated

Mojang Status page, which only mentions Xbox Live.  However, I run Minecraft on Linux Mint 20.3.  The launcher on startup immediately shows a page with my account name marked with an 'x'.  When I try to log in with my Microsoft account it shows a login page. After entering my account name and password it shows an error page starting with "Eroded badlands".  This behavior started some time after 2nd July 2024 17:00 CEST.

tryashtar

The error message for Eroded Badlands says

A file that the Windows Product Activation (WPA) requires is damaged or missing. Please reboot, verify system permissions, and make sure your operating system is up-to-date.

If this is caused by an outage, this message is inaccurate and misleading. It should say, as is said here, that there is a temporary service outage.

Additionally, the two links in the popup redirect to 404 pages. That should be fixed as well.

Lastly, a service outage should not affect the ability to play offline, so that should be fixed too.

KokoDaBest

Logging in on aka.ms/remoteconnect says it was unable to connect to sisu.xboxlive.com.
In-game I get the drowned error code.

migrated

Got drowned error. When I click “More Info” or whatever that button is, it leads to a blank page comparable to “about:blank”

BTW I’m on Bedrock

TheMightyDark

The priory may have to be blocker status, because many people can’t play Minecraft: Java Edition right now.

fakemario1

currently if you own bedrock edition you can still play the bedrock edition because it doesn't have to run from the launcher

migrated

Yeah, but you can’t run multiplayer, realms, or other account-related things.

migrated

It is working for me now!!!

[MOD] Greymagic27
migrated

How come this is marked as solved if the error is still being displayed and the mojang status x account does not show any error? 

[MOD] Greymagic27

This is relating to another, old, outage. Please see WEB-7316 instead

[MOD] Greymagic27

(Unassigned)

minecraft.net

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