The Minecraft Movie x Twitch campaign is bugged, showing no active campaign in twitch to obtain the home cape. When players go to https://www.twitch.tv/drops/campaigns , they can see that there are no active campaigns for Minecraft, not even in the closed campaigns, so they’re unable to get the cape drop from watching a minecraft stream. The campaign isn’t over yet, but if the problem goes unsolved, many players won’t be able to get their capes. Please look into this issue, that i’m not even sure if it is on Mojang’s end. I’m just making sure you’re aware of it.
Thank you.
Mod Note:
Players who do meet the requirements for this cape on Twitch, can get the code manually from Twitch support!
Head over to Twitch support ticket creation
Fill in the required information of your Twitch account, make sure to have meet the requirements of this drop!
Use the following categories:
General > Drops > I am not receiving a drop in-game
In its description please mention that you:
Meet the drop requirements but are not receiving the cape redeem codes in your Twitch inventory, Campaign or Notifications.
Twitch support shall email you back, first with automated emails, reply to those if they havent fixed your issue! A next email will be followed by a human response, explaining if you are eligible for this or not.
If you are eligible to receive the code!
Please allow up to 24 hours for your code to appear in your Twitch notifications inbox! Which you will find located in the upper right side of the Twitch page when viewing their Twitch website on a desktop device or mobile browser. NOTE: NOT IN THE TWITCH APP!
Redeem the code on https://minecraft.net/redeem#movie-cape
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I have contacted Minecraft Support and Twitch Support, Minecraft one answered me that I should contact Twitch support because they can’t do anything.
I’m awaiting for Twitch’s answer.
I have fulfilled all the conditions (watching the drop open broadcast for 3 minutes) but it does not appear in the inventory section
@Haitham maen
Check the modnote and follow those instructions, i know of 9 people who have followed it and got their cape redeem code within 24h after contacting support.
I can confirm the Minecraft campaign is back on Twitch. I got the code and redeemed my cape. You first need to load Bedrock and check your capes (refresh the cape tab until the it appears). After that you can use it immediately in Java. Lmk if it the campaign is working for you guys 🙂
[media]Hi, I have a problem. I got the code, but it didn't give me anything, and if I enter it again, it tells me it's already redeemed, I don't know what to do in these cases.
it's completely true, this problem started happening to everyone on march 24th at 10am, twitch support is just automated messages and I don't think there's a real person there