[WEB-8366] 'Issue Links' section does not appear on new bugtracker site (logged in view)

The ‘Issue Links’ section (includes ‘relates to’ and ‘is duplicated by’) only appears on the logged out view (even when logged in), corresponding to the old url. ‘Issue Links’ are not present on report.bugs.mojang.com pages. This issue relates to [WEB-8364] and [WEB-8365], where the same pattern appears.

Example

Issue Links are visible on the legacy site:
https://bugs-legacy.mojang.com/browse/MC-2836

Issue Links are visible on the url of the old site:
https://bugs.mojang.com/browse/MC/issues/MC-2836

Issue Links are not present on the view requiring being logged in:
https://report.bugs.mojang.com/servicedesk/customer/portal/2/MC-2836

Attachments

Comments 2

[MOD] Greymagic27 2025-11-10T20:22:05Z

Issue links are visible via this panel

This is the only way to do it currently as far as I am aware: https://community.atlassian.com/forums/Jira-Service-Management/I-want-to-display-link-issues-in-customer-portal/qaa-p/2422678#M142438

MissLauralot 2025-11-12T04:09:08Z

Ah woops, I missed that. Unfortunately, the ‘Issue Links Panel’ doesn’t load for me. An empty white box comes up with an endlessly loading circle. I see now that there is a message about “users experiencing issues loading the list of bugs” so I guess that is a temporary problem.