Adrian Birch

We get the same.

This is not the first time either, many months ago this happened whereby we actually lost months worth exploring / building and it was deemed irreparable 😞
You guys need to sort what causes this and fix it, and give us a means of properly fixing corrupt realms. 

Not sure i am too happy with this, its like removing our point of view on this, especially as this has happened to us many times now.
Please let us know when you plan to fix this.

This is happening again now and i have opened a new issue for it realms-2436 

You guys need to work out what causes this and a way to fix corrupt realms otherwise all the time and effort we add in to this is pointless.

I restarted our realm just to see if it is fixed and it is not for us.

If you know the problem now can you fix ours please,

Did this ever get fixed??

19 Days since my last post and still no response.
Terrible customer service and terrible idea "realms"..
Cancelling my subscription, due to bad service and very unhappy family.

Where are we with this please? I have been billed again for realms, but we cant play the one we want.
Not sure what the benefit of this is anymore, we may as well stuck our own local maps at least they dont break and we dont pay for them.

This is unacceptable of this service, please provide a day this week when this will be fixed and if this is not possible offer refunds for the time wasted building our realm.
My children are very disappointed by this.

It is exactly 1 month since I reported this issue.

Thank you for the update.
I assume this is a bug then that caused our realm to break?
If you "repair", does that mean it can break again (unless you find the bug that caused it..)
Do we have an eta for this to be "repaired"?

Sorry for the questions but i have disapointend family who miss their realm..

Thanks for your response.
Will we be refunded for period of time we cannot play our realm?

Hi,
Can we have an update on this please?
At the moment we cant play it so its not worth paying for .... :'(

Hi the realm is called MysticDonut_EffyWorld

Thank you for your help.

It really sucks hey 😞
We tried again today on xbox nd pc, still the same.

We also decided to play local games external to realms just to see if it was the latest client updates, ..they still work fine.
It looks to be a realms issue for sure.
Mojang / Microsoft please fix asap as realms is worthless without save functionality and huge chunks of the world missing.

Also having this quite badly in the latest update.
Same on Xbox one, WIndows 10 and android versions accessing the same realm.