Anders Markendahl

Hi!

Update: I tried Microsoft login when iPAD was connected to another network (I used my cellphone 4G) and it worked to sign in.
So there is something that is blocking connection/authentication (on my WiFI) to Microsoft Account over iPAD from inside Minecraft.
As described in #4 below I have tried to open up all ports I can find from reading but no luck.
In addition to the ports described in ticket I also added port forwarding for more ports, but with no luck. 
UDP: 53, 1863, 3075, 16000
TCP: 53, 80, 1863, 3075, 16000

Please advice; What are the ports used by Microsoft account in Minecraft on iPAD?

Best Regards
Anders

Hi!

I have recently purchased Minecraft on iPad and seem to be getting the same problem.

System Info

iPAD 10.2 7thGen
iPadOS 13.4
Minecraft version: 1.14.30

Description

Unable to load realms with the message:
"We could not connect to Realms right now. We will try again soon"
See attached screenshot realms.png.

As @charlina describes I am logged into my Microsoft account, or at least my GamerTag shows.
I have also confirmed that I can login to the Microsoft account with the Xbox app so the credentials are valid.
Signing in and out of the Microsoft account does not help.
I have also tried switching to a secondary Microsoft account but with the same erroneous  result.

My network connection is working fine.

Additional info

Possibly related to the same problem..
I am also unable to login to a bedrock server that I host myself, which works fine from my Windows 10 machine.
I get the error message "You need to authenticate to Microsoft services", see attachment auth.png.
So there is a possibility that minecraft is not able to handshake the credentials for the Microsoft account in the end.

I am happy to support in providing additional information if needed.
Thanks in advance
Anders