Thank you for the support. However the recent update added back all my items. I assume this was a temporary issue from being gone from a prolonged time period due to a corruption bug rather then a account issue.
Thanks!
The game did refund me 1000 minecoins for some reason, however this is worthless because I cannot even use those coins to redownload all of the lost preinstalled packs as all of these packs combined are much more expensive then the 1000 minecoins combined. I don't even get the opportunity to redownload the Mario-Mash-Up pack because there is no way to redownload it.
As I said earlier, this game was completely unplayable last month, due to a glitch, so this is most likely a consequence from that.
My experience with this game in the last 4 months has been completely unacceptable. Every recent patch I experience a game-breaking glitch. First, a glitch at start-up that crashes your console, and now, access to pre-installed packs need to be purchased, or are completely unobtainable due to that pack not having a marketplace page created. (Mario Pack).
I cannot get past the blank screen on my file. I'm essentially locked out for good.
Waiting did not work for me unfortunately.
I am having a similar issue aswell, my game gets locked into a black screen, then it crashes, such as what you are saying here. Did you try searching for corrupted data or redownloading the game? (Both did not work for me)
I cannot even reach the loading screen to start the title screen.
I hope I don't have to wipe my hundreds upon hundreds of hours of playtime.
This is on Nintendo Switch aswell.
The same thing happened to me with this update... When I begin the game, I get greeted with a blank screen and eventual crash aswell. My only workaround unfortunately is to play on a different account. Hopefully this issue gets resolved.
I will add a few screenshots as proof.