Ashleigh Moore

Whoa, OK, hold on.

What versions of iOS are you guys running, and on what iDevices?

Hm, I'm not sure how one would go about getting proof this is happening. Screen recording doesn't exist on iOS AFAIK, and even if it did, you can't get files off an iPad anyway.....

Can you update the system software, by chance?

Confirmed, proof in attached FLV file I added.

Just confirmed this one - does indeed happen! The FLV I attached is a video of it happening.

First off, what version of the OS is it running?
On an iPad, I think it's under the "General" tab in Settings. "About Device" after that, IIRC. (I haven't had an iDevice in years)

On Android, it differs from carrier to carrier to version of Android to company of manufacture. Typically, you'll look for "About phone" or "About Device".

If the device is more than about 5 years old, there is a chance the device may not support GL (Graphics Libraries) it needs.