Birgit Spikkeland

I think we have discovered the problem with Minecraft. The first edition we bought was Microsoft Minecraft. We found soon that we wanted the Java Edition instead, and got the Microsoft Edition refunded. I wonder if this influences when we now try to open our migrated version of Java Minecraft.

Hey, again! Another thing I notice is that when I try to sign in at Mojang, I get the message that my password or username is incorrect. When I hit the "forgot password" button I don't receive an e-mail. I have to sign on my microsoft account and then my profile appears, but it is not registered that I have already bought the Java Edition of Minecraft.. 

Yes, this describes my issue.

Ok.. Is there somewhere else I should report this problem? 

Yes, I agree. It seems like the same problem. Do you have an idea about how long it will take to solve this problem? Are you working on it? 

Best regards, Birgit.

We have had two problems. The first is the upgrade of Minecraft Launcher. We mangade to install it, but it won't run. Then the migration of the Mojang account and Microsoft happened. We manged to migrate the account, but when I go into the minecraft.net- it seems as if it is not registered that I already have bought a minecraft java version. It is installed, but when I start the program it won't run. Was this an answer to your question?