Christine Gaudreau

Assigned

No issues.

Reported

MCPE-50807 Crashing on iPad Pro after signing into xbox live - Constant crashes - can't get to login screen on iPad Duplicate

MCPE-50806 Logged into xbox live account/now iPad crashes - can't play - very upset Cannot Reproduce

Comments

Christine Gaudreau on MCPE-50807 2019-08-20T20:07:30Z

My son really wanted to play Minecraft, so we decided to delete the app and reinstall. We are now able to login on the xbox live account on his iPad Pro, however he lost all his worlds that he has been working on all summer. Frustrating and sad.

Christine Gaudreau on MCPE-50806 2019-08-20T12:36:23Z

Sorry for the duplicate messages

Christine Gaudreau on MCPE-20548 2019-08-20T11:56:13Z

Help please. My son plays on his iPad. I logged him into his xbox account and now every time on launch, it crashes. He is incredibly upset and I just want to get Minecraft to work. How did you all delete a file on an iPad? Thank you for any help!