Dzam
Assigned
Reported
MCPE-104530
Stuck in the blinking red Mojang background again
Duplicate
MCPE-102553
Stuck in the blinking red Mojang background (SOLVED BY UPDATING)
Duplicate
MCPE-99230
Minecraft doesn't start since the new build (Solved by updating)
Cannot Reproduce
MCPE-66014
Llamas and passive mobs run too fast when following
Incomplete
MCPE-66013
My saved profile skins often disappear
Duplicate
Comments
I downloaded and installed every important and optional update within Windows Update, and updated my integrated graphic card's driver with the Intel Driver Support Assistant, now it shows that my drivers and software are up to date (screenshot attached), but Minecraft still doesn't work. Here's the dxdiag report:
------------------
System Information
------------------
Time of this report: 12/11/2020, 16:34:25
Machine Id: {25AC25E9-D009-433E-A60F-B8376628A258}
Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
System Manufacturer: Hewlett-Packard
System Model: 18-4021la
BIOS: 80.10 (type: UEFI)
Processor: Intel(R) Celeron(R) CPU J1800 @ 2.41GHz (2 CPUs), ~2.4GHz
Memory: 4096MB RAM
Available OS Memory: 3976MB RAM
Page File: 2764MB used, 2044MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0546 64bit Unicode
DxDiag Previously: Crashed in system information (stage 3). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_0F31&SUBSYS_2B0C103C&REV_0E
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 1792 MB
Dedicated Memory: 64 MB
Shared Memory: 1728 MB
Current Mode: 1366 x 768 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.640625,0.337891), Green(0.314453,0.628906), Blue(0.158203,0.058594), White Point(0.312500,0.328125)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: HP All-in-One
Monitor Id: HWP4240
Native Mode: 1366 x 768(p) (59.967Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll
Driver File Version: 10.18.0010.5161 (English)
Driver Version: 10.18.10.5161
DDI Version: 11.2
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.3
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: DMA
Compute Preemption: Thread group
Miracast: Supported
Detachable GPU: No
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Not Supported
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 5/08/2020 18:00:00, 11048792 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-4C71-11CF-A567-060BB3C2C735}
Vendor ID: 0x8086
Device ID: 0x0F31
SubSys ID: 0x2B0C103C
Revision ID: 0x000E
Driver Strong Name: oem118.inf:5f63e534a222b607:iVLV2M_w10:10.18.10.5161:pci\ven_8086&dev_0f31
Rank Of Driver: 00D12001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 {E07EC519-E651-4CD6-AC84-1370CCEEC851} {BCC5DB6D-A2B6-4AF0-ACE4-ADB1F787BC89} DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT {91CD2D6E-897B-4FA1-B0D7-51DC88010E0A} {442B942A-B4D9-4940-BC45-A882E5F919F3} {97688186-56A8-4094-B543-FC9DAAA49F4B} {FFC79924-5EAF-4666-A736-06190F281443} {F416F7BD-098A-4CF1-A11B-CE54959CA03D} {49761BEC-4B63-4349-A5FF-87FFDF088466}
I'm using an Intel integrated graphic card, integrated in the Intel(R) Celeron(R) J1800 @ 2.41 GHz 2.41GHz. Its drivers are updated.
My device is an HP desktop, so I don't really know what's the cause of this issue.
Here's my device's information from dxdiag:
------------------
System Information
------------------
Time of this report: 12/9/2020, 08:02:12
Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
System Manufacturer: Hewlett-Packard
System Model: 18-4021la
BIOS: 80.10 (type: UEFI)
Processor: (I put the processor's name here) Intel(R) Celeron(R) CPU J1800 @ 2.41GHz 2.41GHz
Memory: 4096MB RAM
Available OS Memory: 3976MB RAM
Page File: 2853MB used, 1955MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0546 64bit Unicode
DxDiag Previously: Crashed in system information (stage 3). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_0F31&SUBSYS_2B0C103C&REV_0E
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 1792 MB
Dedicated Memory: 64 MB
Shared Memory: 1728 MB
Current Mode: 1366 x 768 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.640625,0.337891), Green(0.314453,0.628906), Blue(0.158203,0.058594), White Point(0.312500,0.328125)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: HP All-in-One
Monitor Id: HWP4240
Native Mode: 1366 x 768(p) (59.967Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll
Driver File Version: 10.18.0010.4358 (English)
Driver Version: 10.18.10.4358
DDI Version: 11.2
Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.3
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: DMA
Compute Preemption: Thread group
Miracast: Supported
Detachable GPU: No
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Not Supported
Block List: DISABLE_HWSCH
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 20/12/2015 18:00:00, 11157656 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-4C71-11CF-8A62-060BB3C2C735}
Vendor ID: 0x8086
Device ID: 0x0F31
SubSys ID: 0x2B0C103C
Revision ID: 0x000E
Driver Strong Name: oem13.inf:5f63e534a222b607:iVLV2M_w10:10.18.10.4358:pci\ven_8086&dev_0f31
Rank Of Driver: 00D12001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 {E07EC519-E651-4CD6-AC84-1370CCEEC851} {BCC5DB6D-A2B6-4AF0-ACE4-ADB1F787BC89} DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT {91CD2D6E-897B-4FA1-B0D7-51DC88010E0A} {442B942A-B4D9-4940-BC45-A882E5F919F3} {97688186-56A8-4094-B543-FC9DAAA49F4B} {FFC79924-5EAF-4666-A736-06190F281443} {F416F7BD-098A-4CF1-A11B-CE54959CA03D} {49761BEC-4B63-4349-A5FF-87FFDF088466}Mine's supported too, but that's the problem, it should work but it actually isn't. Don't take my opinion too seriously, since I only know 2 cases where the graphic card's performance is the problem, and that's why I think it could be related to it.
I guess it's kinda related to graphic cards, it may happen because of the graphic card's low performance or age. That's what I can guess considering that my graphic card is getting old, and some errors displayed when the issue happened were related to the graphic card's permissions.
I have tried many possible solutions but none has helped me out yet, and because of this, I haven't been able to play for more than half a year. Judging by the time that this issue has been unsolved, it's probably not going to be fixed, because it's kind of related to graphic card's performance, although, mine should work with the game, but it isn't.
Keeps happening, 1.16.21050.0.
Keeps happening in 1.16.200.56.
I've had the same problem for half a year, since I started playing the bedrock edition. In fact, I've managed to play without crashes by breaking blocks from a 3-block distance, but the fact that I have to do that with every block I mine annoys me a lot, considering that I've been frequently updating the beta and following the described tip for half a year. Hope it gets fixed.
Keeps happening in the version 1.16.200.55. Please, try to fix this issue.
Also happens in 1.16.200.53.
This issue also happens in the version 1.16.200.52.
I downloaded and installed every important and optional update within Windows Update, and updated my integrated graphic card's driver with the Intel Driver Support Assistant, it shows that my drivers and software are up to date (screenshot attached), but Minecraft still doesn't work even after the new update. The Microsoft Store also says that my device should be able to run Minecraft (sorry if the attached screenshot displays it in Spanish). Here's the dxdiag report:
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