Krissy P

It seems that they are happy to settle with having server hosts use the workaround they talk about to change permissions since the server properties doesn't work. They say to use a data viewer but don't direct one like me to a data viewer. Every time there is an update, I have to wait for someone to log onto the server then give them the correct permission and some of my players are in England so, that is a tough ask. Do you know of a data viewer they are talking about? BTW, I am not a programmer. I'm a 64 year old woman who runs a server that is safe for grandchildren to play. So, I'm stumbling along trying to learn. Thanks so much!

Lol, yet it still doesn't work, you still advertise that we can play in multiplayer, but we can't communicate so we really can't play. To mark this resolved is retarded. We purchase the game, purchase the controllers, and purchase the gear VR, because of the false advertising that we can play mulitplayer. And when we discover that you've disabled the keyboard in the mulitplayer mode, the single player has always worked, it's just too bad for us because you never intend on fixing it. It's been over a year. And I tell everyone I know that this is false advertising and how badly you've treated those of us who only loved your game in VR.

You are correct Peter Emig. Even with the 1.1 update they've claimed that they fixed the keyboard for individual use only, but, it has always worked in the individual application. I don't think they ever intend on fixing it. I've been waiting a year and now have moved away from VR entirely because of it. I wasted money on a realm subscription and lost all my players because I couldn't communicate with them. But, VR is not important in the Minecraft world and it's unfortunate because I really enjoyed it. I will gladly join a class action.

Just wondering if Mojang is still working on this issue. Still no keyboard in the gear VR. Of the 10 people in my realm there is only one other and me now. I still can't chat, nor can I write on signs, so communication with those playing on the PE as the keyboard is still not working and it's sad. I notice 13 who were watching this to be fixed are no longer watching. Maybe they are giving up too. I don't feel like I can invite others to my realm because I can't talk to them. Seems like renewing it when the time comes will be useless since I can't communicate with anyone. I think this is a big deal, but maybe it's not big enough to Mojang.

I understand you hiding my comment and expect this one to be hidden as well and am very grateful for you reaching out to explain. I am only trying to help and truly am not trying to be difficult. The way it is classified is important for consumers and the way it is now just adds to confusion. A player finds they cannot use the keyboard so they know it must be a bug and in their effort to find relief, they end up here. They see the issue marked as resolved and can't figure out why theirs is still not working, as they've just updated to 15.7! They look at the flow chart and see it's been reopened and resolved again and their's is still not working. So they are frustrated, and like Silvio on 9/2/16, haven't read through all the comments and find in that one little part of yours that it's been disabled because it causes us to get kicked out. So they are frustrated. I just wish they'd fix it since we are loners in the realms while we watch everyone else having fun together and it's been that way for 6 months now. This is the only place where we can see what's happening to a very important issue in our minds, and it looks like it will be a very long time until it is fixed. My son works for Oculus and I myself am trying to find out if the keyboard works on the Rift, that's how much it bugs me and how important it is for me to be able to communicate with others! And that's a very expensive fix as the Rift and the computer needed to run the Rift will cost me close to $2K. I am a 60 year old woman, semi retired who loves Minecraft and the people I meet in the realm. Perhaps there is a way to adjust this page under the header so people can see your input as the first thing they see so they aren't out there buying new stuff thinking it's their phone or Gear VR that's broken since being marked resolved and working as intended would leave the younger or consumer who didn't read through all the comments to believe there is something wrong with their personal equipment.

Thank you for the informative update MissMarzenia. For myself, and others I am sure, it is frustrating to not be able to communicate with others in the game especially when we can see the keyboard works in single player. So for us, the uneducated, it seems like it should be an easy fix, like maybe someone just forgot this part of the game. However, this detailed explanation reveals it is much more than that and it's working as intended "for a reason." Now we know it's not a bug and we just need to be more patient. I can do that. It is very hard to communicate with others, but not all together impossible. I talk through xbox messages. I can see what the others say in the realm through their minecraft chat and can send them a message through xbox messages and they get notified. In vr, I can also see a notification when they respond. It's a lot of going out and in the game because removing the headset takes us out of the game, but it is possible. We can also shake our head no and nod yes. I jump to show joy. Others have posted signs for me in the realm telling them I can only communicate through xbox messages and the word is getting out that I'm not being rude. So that's the workaround I've used. I already know through my programmer son who has it, in the next update it is not fixed so maybe soon. I am very grateful that you are raising the issue with the team to see if the task can be prioritized more. FOR THAT I AM EXTREMELY GRATEFUL!!!!! My comments were meant to bring more light to the difficulty the lack of the keyboard is bringing to the player, especially since removing the headset removes us from the game, then I have to put my glasses on to read the computer screen, etc. But I also realize I started venting and whining and I apologize for that. The feedback you've given shows me you know it's not working properly in realms while the first feedback didn't share with us that detail. So we wait. I check this daily and will continue to do so. Thanks again. However, marking this "resolved" and "working as intended" doesn't appropriately categorize the issue and looks to no longer identify a bug as a bug. It is like removing tires off a car because putting them on renders the car unusable, resulting in the user being forced to only walk, and then saying the car is working as intended. The keyboard is NOT working as intended and the bug is still a bug and not fixed. To label it "resolved" and "working as intended" is disingenuous and you won't be able to see how many of us are affected by it.

I'm now tweeting @MojangSupport. Hopefully they will get it that it really is a bug that can be duplicated every time and single player/realm playing are not the same. Works in single player not realms. They check single player, see that it's fine then close the problem. WELL THE PROBLEM IS NOT THERE. IT'S IN THE REALMS CHAT WHERE THE KEYBOARD WON'T OPEN. Can't populate signs either! Not being able to communicate in daily play gets real old. People want to avoid me, say hi and get silence in return. So sucks!!!! Since we pay for this service, it should work!

So I spend everyday in a super cool realm. I'm learning so much stuff but I can't communicate because of this keyboard not engaging. I'm the Hellen Keller in the realm and it sucks. To respond to what people say in chat, I have to remove my gear vr and put on my glasses to type on the computer in xbox chat, which causes me to leave the realm. Now I hear they have a problem of lagging when they open xbox for the sole reason of seeing how I respond to what they said. I have to send messages. So now I'm the burden of the realm. It really sucks and I'm the only one out of everyone who can't even say hi when people jump in. I hate it!!!!!!!
PLEASE TELL MOJANG TO FIX THIS!!!! IT'S BEEN MONTHS.

Also, the servers are the realms. That's where the bug is. Chat will open, keyboard does nothing when you click on it, no matter with what button. Works in single player, not realms.

I went in and set everything to allowed and public. Keyboard still doesn't work. I am grateful you are trying. If you're in southern CA, I will let you use my gear VR so you can see. Cy Cy has explained exactly the problem. I don't know of anyone with a gear VR that doesn't have this problem. Even when I tweeted it, I had people liking it. Hopefully soon. For now, I talk to the people in my realm by taking off my gear VR, chatting in xbox on my computer, then of course I exit the realm because that's what happens when you take the gear vr off your head, then I have to go back in. I see they respond, repeat. They have a sign on the board explaining that I'm not being rude, but I'm left empty not being able to respond to them. It really sucks.

this is a huge problem. I want to play in realms with others. Then, when I have to tell them I can't communicate with them until the Gear VR bug is fixed they don't invite me. So, I have to wait till this is fixed before I can play in realms with others. Bogus since it's a paid subscription.

Yeah, can't go in realms. They don't understand the bug and keep trying to communicate. I can't respond and just had a guy try to kill me. Lol, It's just a game but they think we're rude. Please fix it.

Also, on my galaxy note 5, I don't have the above option of enabling on screen keyboard. And like I said, it works in single player but not realms where we need it.

I agree with all the above comments. The keyboard does open on the singe player but not in realms where we need it to open. The chat interface opens but not the keyboard. Please fix. Can't talk to anyone in realms and they think I'm being rude.