mojira.dev

Louise

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Assigned

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Reported

MCPE-126618 I cant access to the Marketplace Incomplete MCPE-119256 Game sits on black screen for ages and then crashes - works fine on other users Duplicate MCPE-111824 Red screen glitch Duplicate MCPE-106907 Bundles cheat Incomplete MCPE-64422 iPad app cashing saying global resource reset. Duplicate MCPE-21866 Items appear duplicated in inventory Duplicate

Comments

I am getting the exact same error. How do you resolve it? Help! I am so frustrated!

Hallelujah! I have just updated my daughters Switch and tested Minecraft..... I can confirm the Switch 13.0 update has fixed the loading issue and she is able to access the worlds that she had made before it stopped working.  She will be super happy, thank you! 

I have just added a video... the game used to crash whilst actually playing. Then it started crashing on the red Mojang screen. Now it just goes to the black screen and after about 10 minutes it says 'The software was closed because an error occurred.'  (I have uploaded a photo of the error message.)

[media]

My daughter has an absolute meltdown anytime Minecraft is mentioned. She's put in so much effort to build worlds and was rather proud of her creations. She doesn't want to lose anything but at the same time, the game on her main account is completely unplayable!

I am now also in the process of emailing ArsTechnica and other media outlets to publicize this issue. This has gone on for far too long, we have been waiting for a fix now for nearly a year... other people have been waiting even longer! Will this problem ever be fixed? People's patience is running out. 

My daughter is also having trouble trying to load Minecraft, she first got it about a year ago played it for a few months and it worked fine. It then started crashing halfway through her games saying "An unexpected error occurred." Now the problem is worse as it will not load at all. When you open the game, it goes to a black screen and doesn't do anything. Eventually, after at least 15 minutes it says "An unexpected error occurred" and the game closes so it is completely unplayable. We have tried loading the game from 2 other accounts on the switch and they load instantly and she doesn't have any problems. But the account not working is her main account, which is connected to her Nintendo online and has made lots of stuff on there, she is rather upset over it. Please help!! 😞 

 

We have restarted the switch many times, checked the data isn't corrupt, transferred the data from the SD card to the console... still doesn't work. 

Getting this too on iOS. Deleted app and redownloaded it but makes no difference. Was fine yesterday. Select my realm from the list, it starts the loading process, then hangs indefinitely with just the purple background.