mojira.dev

Mark Szili

Assigned

No issues.

Reported

MCPE-114922 We're unable to connect to the Marketplace, Maybe check your Internet connection Duplicate

Comments

If I could give you remote access to my xbox to troubleshoot I would, I'm a member of the xbox insider program. Surely Microsoft are collecting telemetry from my xbox that could assist you with seeing the game in a failing state and help you to gather Minecraft beta debug logs from my consoles so you can see the issues we have described.     
 

I already logged a ticket with Mojang support and they told me they did not have the resources to troubleshoot this and told me to raise the bug here in the forum. Not happy that we the paying customer that are also helping you beta test the product are getting the run around without a fix for over a month now. 

Nothing you can do will fix this it has followed me on two xboxs my One X and Series X. I've tried  removing accounts and reinstalling the game and it does not work. Interestingly my sons account on the one X does not have the issue.

We are at the mercy of the developers releasing a fix. 

Thanks for the reply. AM7113363.
I'm not sure that is an option, as I don't know what that will do to our maps that are already created with beta, so I would like the solution to come from staff not community.