Hi, Just for the record I tried again and the problem persists.
Thanks for the link. It gives very much the same experiece as the original problem: It just shows an "endless wait" animation.
As you do not seem to be empowered to solve my issue, I would like to be connected to your manager so I can better explain my expectations as a customer.
Thank you.
P.S.: I ticket`s status does not reflect the state of my problem. How can I reopen this issue?
Hi there,
I am afraid that your response does not help me. Searching for solutions just leads me back to this request tracker. I have no idea which support channels to choose.
I am quite confident that someone on your side might be able to connect this ticket to right person on the Microsoft side who can solve this issue.
Thanks!
Getting stuck on red "Mojang" startup screen, game version 2.12 bought online (a while ago, when it did still work), ps4 pro system version 7.55, no reaction on L1+R1+.. combo.
I want to avoid reinstalling, especially as some comments seem to indicate this is no reliable solution.
For the record: My issue is resolved. The problem was related to my adblocker plugins (Adblock Plus and/or Privacy Badger) which seemed to interfere with the account creation on for the microsoft account. When I disabled these privacy plugins for the account creation, it worked just fine.
It would be nice if the documentation would create a well visible hint or better yet if the account creatioin would work with proper privacy enabled.