mojira.dev

PetrusVenter

Assigned

No issues.

Reported

MCL-21615 Minecraft for Windows - Failed to Start Game Duplicate

Comments

[media]

Does not work. Steps taken:

  • Uninstalled Minecraft for Windows

  • Uninstalled Minecraft Launcher

  • Re-installed Minecraft Launcher via Xbox App

  • Launched and update Minecraft Launcher

  • Re-installed Minecraft for Windows via Minecraft Launcher

  • When clicking on Play the above error appears

  • All defaults were selected (no custom installation folders)

  • See ticket MCL-21615 for in depth detail on the issue.

 

The above solution did not work for me. Please see ticket below for further detail:

  1. MCL-21615

@Zgajak

 

  • Do you have installed both older and newer Launcher? No, I uninstalled all launchers, before re-installing the launcher via the Xbox App

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?  Yes

  • Have you tried signing out of all your Windows Apps, and the signing in again? No

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? Yes

  • Have you tried to re-registering MS store as written here? This link give phishing warning

  • Do you have enough free space on your disc drive? Yes

  • Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)? Installed

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  No

  • Could you provide us with more in-depth repro steps? There's not much to reproduce. History wise. I own Minecraft Java version. I then proceeded to install Minecraft for Windows via MS Store. Minecraft for Windows refused to open after installation was done. I proceeded to try and open the game via both my Minecraft launchers I had installed on my PC. The one launcher said "game incompatible with launcher", while the other launcher gave the same error "Failed to Start Game" whenever I clicked on the play button. I then uninstalled both launchers and any trace of Minecraft for Windows. In MS store I click on the Minecraft Java + bedrock combined version which opened the Xbox App. I proceeded to install the Minecraft launcher via the Xbox app. Then I tried to install Minecraft for Windows via the Minecraft Launcher, but it did show any progress so I proceeded back to the Xbox app where I chose to install the game and I could see it downloading and installing. After installation was done, I clicked play in the Minecraft Launcher and immediately got the error again "Failed to Start Game".