Thanks for reaching out, but I've tried uninstalling and reinstalling the latest drivers (for both Intel and NVIDIA) like I mentioned in my original post already. I saw that article when I was trying to enable mini dump, so I've already followed those steps with no results. Thank you though!
To the mod- thank you for replying, but I don't know what to do here.
Also, I've posted in the Community Support Discord already, twice- and no one responded. I've read so many Technical Support Resource articles with still nothing. There are zero support articles for this, so I'm not sure what to do next at all. I feel like there's no way to get any help at this point because my issue has been marked as Invalid and Resolved, even though it clearly is an issue. I know it's not anyone's fault, but I find it frustrating that I've completed all the "steps" listed by Mojang and I still don't have an answer. Do I just have to accept that I won't be able to play ever again? Or that I can't get any direct support for the game at all?
Rachel P
@Meri Diana:
Thanks for reaching out, but I've tried uninstalling and reinstalling the latest drivers (for both Intel and NVIDIA) like I mentioned in my original post already. I saw that article when I was trying to enable mini dump, so I've already followed those steps with no results. Thank you though!
To the mod- thank you for replying, but I don't know what to do here.
Also, I've posted in the Community Support Discord already, twice- and no one responded. I've read so many Technical Support Resource articles with still nothing. There are zero support articles for this, so I'm not sure what to do next at all. I feel like there's no way to get any help at this point because my issue has been marked as Invalid and Resolved, even though it clearly is an issue. I know it's not anyone's fault, but I find it frustrating that I've completed all the "steps" listed by Mojang and I still don't have an answer. Do I just have to accept that I won't be able to play ever again? Or that I can't get any direct support for the game at all?