TheReaver
Assigned
Reported
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This issue is happening for my friends and I on our Series X consoles while playing on a Realm. We go to play the realm, it finished loading all the bars and then when we go to spawn in we either get a black screen or it loads some stuff but still mainly black and then it will sit there for a bit and then turn off the console.
It mainly happens when loading into the realm, not sure if happens at other times. Its only affecting us on the Series X, we are playing in 4k. Its not crashing our friends ipads, Nintendo Switches or Xbox One original type.
I'm still testing if its texture pack related but so far its happened on 2 different ones we have used. i'm trying playing now without a texture pack to see if it still happens.
We do have 3 water elevators, lots of storage chests, a villager and a mob farm near by too.
I sent a report back to MS via the Xbox report a problem option after the console had rebooted.
no idea if its resolved. i refunded my purchase week after posting this as clearly this doesnt seem to be a priority to resolve.