alenuovo

After a Minecraft update, I deleted the marketplace cache and then it worked. Very slowly but it worked.

If you assign the issue to yourself, that'd be great. Thanks

@Auldrick, I finally managed to finish the download! However the map is really slow to play, the game lags a lot... Probably this map asks too much to the Nintendo Switch old hardware... I'll try to tweak some settings, but maybe it's time to move to a pc...

Hi!
Since the holiday season is over, do you have any news on this issue for the Nintendo Switch edition?
Kind regards

I tried again the proposed steps but I still cannot download the map. I managed only to do steps 1 and 2, because the "Cached Data" section is not present on Nintendo Switch.
I closed Minecraft after steps 1 and 2 and restarted the console.
The download arrives at the end of the progress bar but nothing happens after that.

New issue created: MCPE-177765

Yesterday my son bought "Jurassic Park Adventure" in Minecraft marketplace on his Nintendo Switch account. However we are unable to play it because the download never ends. The progress bar arrives at the end, it says that all 349,5MB have been downloaded, but the installation never goes to step 2.

We have already tried the "clear cache" method and we are sure there is enough space on the Switch and in the Minecraft user storage.

Any suggestion is welcome. Thanks!