mojira.dev

onionleonion

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@Mega_Spud could you please mark this as open again? The problem has not been resolved, despite clearing marketplace cashe and restarting the game/console several times.

Could we please have this issue opened again, mods?

I'm only one person, but it does not look like this issue has been resolved. I've cleared my marketplace cashe, restarted the game, and restarted my console. I've done all of those steps several times. I'm on version 1.19.30, playing on OLED Switch, and my switch is fully up to date.

My game has also been crashing a lot more since the update.

I, along with many others, experience this issue along with the one I've linked below. I suggest tracking both. But do check back frequently, as mods may edit or delete your comment if it is negative.

MCPE-120491

Here's another issue you can track if the mods keep on marking yours as resolved. If you add a comment, keep in mind mods will edit or even delete your comment if they deem it too negative.

MCPE-120491

 

It seems as if my original comment was removed. Basically, I talked about what potential solutions Minecraft support had, and the outcome of them all. Hopefully my comment doesn't get removed again. Here's what I wrote the first time:

  • Make sure game is up to date- Already was

  • Make sure my Minecraft account is linked to my Microsoft account- Already was

  • Check my internet connection- Internet has never been an issue

  • Sign out of Minecraft and all connected accounts, then sign back in- no change

  • Repeat the above step, but restart the game before signing back in- no change

  • If the above doesn't work, wait an hour and try again- no change

  • If the above still doesn't work, wait 24 hours and try again.- no change

  • Visit the Jira page for this bug

  • Uninstall and reinstall Minecraft- time consuming, and no change

  • Restart your console- no change

That was all they had for me. I figured that was all support had to say because they ended off with the following:

"Unfortunately, specific technical issues are difficult to diagnose remotely due to differences with individual computers/settings, and other variables. Please continue to use the guidance we have provided here and on our Error Code help article, as these may assist you in solving the issue at a later time."

I am mainly a realms player, and I have to play on another device because I am unable to access realms because of this bug.