I can't create an image
One of my accounts is that I purchased a separate minecraft windows before, but now it does not show that I have minecraft java. In the first few days of June 7, it shows that I have minecraft java but cannot create a file. Their solution is to go to the official website to create a file, but My profile also shows no purchases {same now}
My other account is that I found that the first account did not have minecraft java and was a newly created account. I purchased the minecraft bundle, and it also showed that I did not purchase it on the second day, and the official website also did not purchase it.
See the picture for details
The photo shows the first number, the second number is the same as the first number
Has this been fixed? My minecraft java still shows no purchases and can't create a profile
Both of my numbers were purchased with a redemption code, it seems that there is no purchase record