mojira.dev
MC-252921

Doesn't save progress in Realms Java Edition

Note

This issue was caused by services being offline. These services have now been restored. See https://twitter.com/MojangStatus/status/1536212024891523073 & https://twitter.com/MojangStatus/status/1537168739262681088

Put the summary of the bug you're having here

What I expected to happen was...:

The game would save all of my progress that I worked on previously before I rejoined

What actually happened was...:
Nothing I had done for hours had saved and I had to redo everything

Steps to Reproduce:
1. Work on Realms
2. Leave the entire game
3. Join back

4. Nothing is saved

Linked issues

MC-252927 Realms Not Saving Progress MC-252928 Realms World AutoSave MC-252930 Realm stopped making backups and saving MC-252935 Java realms not saving MC-252936 Realms world not autosaving MC-252962 Realm won't save data MC-252964 Minecraft Realm Lost Progress MC-252967 Saving Progress MC-252974 Realm Progress Not Saved/Uploaded MC-252975 Realms Not Saving MC-252979 Minecraft Realms does not save progress MC-252980 Realm losing progress MC-252982 Minecraft Realm is not saving MC-252984 Realm progress not saved MC-252985 Minecraft realm not saving world progress from 23 hours ago. MC-252993 Realm reset progress MC-252996 Realms losing progress MC-253003 Minecraft Realm does not save my information after logging off MC-253005 MC Realm not Saving MC-253012 Realms not saving MC-253018 Realms not saving (repost kinda) MC-253020 Realm Rollback MC-253033 Realm World Not Backing Up/Saving Progress MC-253035 Realms not saving properly MC-253039 Realms Not Saving Properly MC-253042 Minecraft Realm Not Saving MC-253062 Realm data not saving, losing hours of build progress only to be reset MC-253067 Realm not saving MC-253157 Realm doesn't backup MC-253218 Minecraft Realms: Individual chunks not saving build progress and/or resetting MC-263405 Realms Rollback Issue REALMS-10358 my Minecraft realm rolled back in time REALMS-10360 Realms rolled back 3-4 hours and all progress was lost REALMS-10361 Realm no longer backing up REALMS-10362 Realms not saving REALMS-10363 lost 4 hours of progression REALMS-10364 Realms stopped saving REALMS-10365 My Reamls is gone. REALMS-10366 Realm keeps reverting to previous save REALMS-10368 Realm is no longer creating backups and constantly rolling back to old backup. REALMS-10370 Minecraft Realms Not Saving World REALMS-10371 Realms stopped doing backups and rolled back to 20hours ago REALMS-10374 Realms Progress Setting Back to Certain Time (not saving progress) REALMS-10375 Rollback issue REALMS-10376 Minecraft not backing up REALMS-10379 World Reset REALMS-10381 My minecraft realms world keeps resetting hours of my friend's and I's progress. We will load the game and play for a while only to realize when we log back in later the world is completely reset to how it was before we logged on the first time. REALMS-10382 Minecraft realm keeps reseting REALMS-10383 Realms continuously roll back multiple hours at a time as soon as everyone logs off REALMS-10385 Progress on the Realms server is not being saved REALMS-10386 Minecraft Realms not saving server data, hours of progress lost REALMS-10389 Realms Reverted Our Progress to Several Days Ago REALMS-10390 Error de guardado realm

Attachments

Comments

migrated

Rip your work 😞

migrated

My wife had the same issue on our Realms server today after breeding and transporting frogs.

migrated

As a follow-up, she logged on, received a notice that an unknown error occurred, tried again and got in and placed a couple of tadpoles, some blocks, then logged out for about 15 minutes before logging back in (again an unknown error message).  All progress lost again.

Tried one more time only placing blocks.  Now, she keeps getting the unknown error occurred message after attempting to relog and is unable to connect.

migrated

Same for me. My husband and I were playing and lost about 4 hours. We tried again when we could log back on and it happened again after 20 minutes.

This could be fixed if they allowed us to manually back up our service, with the option to force it to cloud or our PC for when cloud is having trouble with actual backups.

It would also help if we could download the backup to our computers, then upload from that backup for when cloud service has an issue with it's database.

migrated

We lost about 2 hours of progress in our realm today. I tried several things to fix the issue (see my ticket # MC-252927). Sorry for the duplicate ticket.

migrated

I lost about 5 hours work, logged out came back and progress was gone. Tried it again and problem keeps happening

migrated

Same. Started after son and I made it to the End, but I assume related to the new release somehow.

Many hours of work progress/work reset since, twice now.   

Confirmation Status can safely reflect confirmed at this point.

Let now know if you need someone to repro.

migrated

Also having the same issue. Lost several hours of work.

migrated

Adding to this as well. Same issue here. Submitted the ticket but it was marked as duplicate and tied to this one. Hope this gets resolved soon...

migrated

I lost 4+ hours of mining, building,etc with my friends last night. It is very frustrating since it takes away the point of playing this game. The main reason I bought a realm wasnt to have to go back and do everything again, it is very unfun to have to do everything again, or to use my ''server admin'' cheats to give stuff back to compensate this bug. i played from 8h30 to 2h30 approximately and the last back up is at 10h30...

migrated

I posted an issue about it just now, didn't notice this had happened to many people yesterday too!
Happened approx at 10 am and 10pm (twice yea) june 12th.

migrated

Same here. Went caving, didn't save after husband and I logged out. We used a backup to no avail, after several attempts on the backup and several other different tries, we had a backup save progress. Under the misguided assumption we fixed the issue, we built a portal and went exploring in the nether. We logged off a few hours later. I log out and back in about a minute later to see if everything was there, all good to go! This morning, everything was reverted back, nothing saved, no backup exists (which is confusing because of the check on saved progress before I headed to bed).

migrated

I am also having this issue. I lost quite a few hours of progress because the realm did not save my work two different times yesterday. 

migrated

This has also happened to me, my last backup of the world is at 4:00 P.M. 6/12. Even though I have played multiple hours more on the world. Hopefully, the progress is not lost and is still saved somewhere at Mojang headquarters. =/

BuckeyeBiff

I'll throw my story in as well. We had defeated the ender dragon twice and were mapping out End City islands last evening and this morning, none of that was saved. I'm hoping they can find a stable restore point that includes effort from last night.

migrated

Same!  Lost all the work I did making a jungle habitat yesterday June 12.  This morning, after I realized what happened, I didn't want to keep building, but I made a few changes, logged out and logged back in and those changes are still there.  But, I am not sure I trust the system to redo everything I did yesterday!

migrated

I'm having the same issue. I don't have times I was playing or anything, but my friends and I lost like 3 or 4 hours of work. We figured it was just a one-time fluke, so we continued playing, and lost another hour of work. :/

migrated

Adding my comment to note that this happened to me as well yesterday, June 12. Played for an hour or two on my realm and logged out, came back shortly after, logged in again and nothing had saved. Figured it was a blip so just redid some things and played again for an hour or two and logged out. Logged in this morning and it is back in the same spot as previously.

Whomsky

Hi! Mojang is aware of the rollback issue and working on it.
See https://twitter.com/MojangStatus/status/1536212024891523073

migrated

Yeah, I've lost multiple hours of work over the last day and a half from my realm resetting (several times). I had hoped it was one-and-done issue the first time it happened, but now after repeating my work and it getting wiped several times I'm afraid to do anything of substance in game.

migrated

this is affecting me as well, extremely discouraging... 

migrated

This affected me a yesterday, erased ~10 hours of work and kind of ruined my weekend (I did like 5 hours of work, it got erased, I re-did it thinking it was a one time thing, logging off and on multiple times, but then later that night it was erased, so I got a double dose). If it can't be recovered, oh well, but I'm not going to play until you guys fix it, just paid (on the 8th) for a renewed subscription so...hoping this can be worked out soon.

 

Did a test where I moved to a new location during my lunch break just to see if it saved it and now after work, seems like it did. Still holding out until the issue is marked resolved, not keen on wasting time anymore haha

migrated

I've had the same issue twice.  The first time I thought it was a one-time bug, so last night (June 12th) I logged out and back in every 30 minutes or so and it seemed like it was saving progress.  Logged out for the last time around 10pm, and just logged in again today (June 13th) around 8:15pm.  About half of my progress has been lost from last night, and some of that progress I had confirmed by logging out and back in.

migrated

I was experiencing this issue yesterday (06/12/2022) and it started saving again after midnight. Now, my friends and I have been playing on our realm and the game hasn't saved in about 2.5 hours which has be concerned. We've completed a lot in the last 2..5 hours and it would be awful for us to lose it all.

 

Last save was 6:33 pm (PST) on 06/13/2022 and it's currently 9:00pm (PST) and the game has not saved.

migrated

It worked for several hours yesterday, but then started again around 8pm central time last night. We didn't notice so we again lost 4 hours of stuff.

migrated

Quit my realms subscription and bought a new server from a hosting website...

mojang had so much time to at least say something 😞 

migrated

this was still happening this morning, day 3 of this happening

migrated

I've had this issue a few times and accidently made a duplicate post

migrated

Day 3 of the issue..lost SOOOO much progress. So beyond bummed and annoyed. Hope this can be resolved soon so I can actually play while its my time off. 

migrated

Its like completely useless to play since all the progress is just going to be rolled back

migrated

Yeah, same here, several hours of effort rolled back; very aggravating that this can't be managed better.  Not the first time we've seen this bug.

migrated

This started happening to us 2 days ago, played for 4+ hours and then logged off for the night, it was gone in the morning. We ended up resetting the realm yesterday - played for another 2+ hours and when we logged in today it was as though we never played.

migrated

Are Realms servers being dynamically assigned causing the loss of local autosaves?

migrated

Just confirmed, while there were some saves yesterday (06-13-22) it did not save at the end. I've have to turn off my realm for now, because I don't want my players logging in and losing all of their work.

migrated

Still happening as of 6/14 10PM central time. Unbelievably crushing feeling to lose so much progress.

migrated

I'd like to add in that what caused this to happen for me was playing on one computer and then switching to another one in <5 minutes. I could do anything on the first computer and it seemed to save, but the second computer is what seemed to cause it to "forget". Checked this morning though and movement and minor building I had done a day ago was still there on both computers, so..tentatively it's okay?

migrated

This issue has been going on for 3 days now. So much progress lost. I really hope it's fixed by the end of the week. Disappointing that we pay for Realms subscription just to face issues that render them unplayable for some time.

migrated

This occurred to me five days ago. My friend and I got on around 16:00 and played until 18:00 hours.

My friend continued playing and logged out at 20:00.

When I logged back in at 21:00, progress had been reset to 18:50. I checked the log and saw the backups had several hours (1-6) between them:

  

[media]

At 21:00 I continued playing, trying to restore our progress and I logged off at 22:00. I immediately closed out Minecraft completely, restarted the game, and logged back in and the world had again reset to 18:50.

migrated

I turned off the filter for the profanity moderation in minecraft.net and it seems to be backing up again. Is there any chance that was the cause?

Moesh

Issue was with services being offline. Sorry for the inconvenience.

migrated

I'm still suffering from this issue, most recent case of chunk resetting occurred today.

migrated

(Unassigned)

Community Consensus

1.19

Retrieved