I hope you can understand, my English is not very good and I'm using the translator. Just like I've seen other people re-launching this bug involving the use of the new cape that came out this month, just like me other people have rescued this cape in Minecraft Bedrock and so far so good. but it simply doesn't appear in the game launcher making it impossible to use it in Minecraft Java. I don't know what happened but the news about the new cape says it can be used in both versions of the game but it only appears for me in Minecraft Bedrock even though I have both games.
Linked issues
Comments 6
Hi! The exact same thing is happening to me, but not just with the Common layer but also with the "Pan" layer. I hope we can find a solution.
I sent a message to the support about this is what I got:
Upon review, I can confirm that the codes were successfully redeemed. However, if you're still unable to see them, this issue is typically resolved by logging out of the Microsoft account associated with your game, restarting the game, and then logging back in. This helps refresh your profile's authentication and connection with our servers.
Please follow these steps:
Minecraft for Windows (Bedrock)
Open Minecraft.
Click on "Settings".
Click on "Accounts".
Click the three dots [...] next to your active Microsoft account.
Click "Manage Account".
Once on the webpage for your Xbox account, click your Gamertag in the upper right corner and select "Sign out". This will sign you out of the Xbox account side of things.
Go back to the Minecraft launcher and click your profile in the top left corner. It should say your Gamertag and "Microsoft Account" below it.
Click "Log out" to sign out of the launcher and close the launcher.
Reopen the Minecraft launcher and select the "Microsoft Login".
Enter your Microsoft account credentials, or select the Microsoft account that appears on the login window (if one is already present), and sign in.
I’ve tried it but didn’t work in my end, was told to wait 72h and reach out again, meanwhile try it out 🙂
I followed the tip you gave me, I even uninstalled the applications and logged out of the accounts, but it was the same as you not appearing in Java, I'll wait 72 hours and force it to fix this.
Thank you for your report!
We're tracking this issue in MCPE-219873, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Hello this is also hapenning to me and idk how to fix this. I got the cape on my bedrock account but it is not moving to my java one…this really is bad…we need a fix pls Mojang! or microsoft…