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MCPE-223622

Xbox internal storage data is much bigger than actual world save data, prevents saving

As of several days ago, when playing on my 221 MB world, I started getting the error message that the app data for Minecraft was at capacity (2.0 GB). I checked my internal save files and found that suddenly, internal storage for minecraft was showing 2.5 GB! However, all of my world saves for my account on this console added up to roughly 440 MB, which does not correspond to my world saves in the slightest. None of this data has been uploaded to the cloud, it is all on internal storage. I don’t know what to do to fix this, since I am worried that my worlds are corrupted and that anything I do will just increase the save file even more. Also, even if I were to delete all of the worlds, it wouldn’t be enough to bring the storage down to acceptable levels. Please let me know if there is any way to save some of the worlds I have worked so hard on. All worlds are non-experimental and completely vanilla.

Comments 7

Having the same issue with my world. Wont save with cloud due to being too large somehow

Update: I uninstalled and reinstalled Minecraft and now Minecraft views that world as being 2.1 GB in addition to the local save data saying so. Before, they disagreed, where Minecraft would tell me the world was 221 MB MB and internal storage would tell me it was 2.5 GB (including other worlds). This confirms that that world specifically was the problem (though an earlier copy of it also increased in size suspiciously, but much less).

Another update: I deleted local save data to see if that did anything, and now, everything fails to sync to the cloud (because the file takes up all of the cloud storage). Additionally, this prevents me from actually deleting it conventionally using the Minecraft menu. This is a huge problem. The only way to delete this world and play normally again is to delete EVERYTHING on my cloud save.

I forgot to say that I uploaded the the bloated world to realms and it displayed the correct file size of 221 MB, both when uploading and when downloaded to another device. I am hoping that whatever the problem is, it remains local to the xbox. I have not played it yet but will update you on the outcome.

Thanks for seeing my issue! I've also been in contact with a representative who did the same. Nothing I haven't already tried but I can't even play my world on realms despite trying everything, even having a family member in another location also attempt and fail to both access or upload the world in question. Also having the same issue where if I wipe the save it means wiping my entire cloud file so I'm stuck. At least we're not alone.

That really sucks, I hope you can get your world back sometime soon. Hopefully since it is on realms already, that can help you in the future if there is some way to restore it.

Hi Abigail, this sounds very similar to what I’m experiencing! For me, the game still works and I can still play on all but one world. The problem world, however, takes eons to save when exiting. This is after I tried the “upload to realm-delete local world-redownload from realm” fix that many have mentioned about this issue. Before that, it was giving me a “cloud sync failed due to quota” error message. I've made a bug report on it here - MCPE-217104 I believe Mojang is aware of this issue, as they solved an extremely similar sounding bug in the Minecraft Preview edition - MCPE-197900 Now we unfortunately have to wait for the next Bedrock release version to see if they fixed it! I'll also add that I reached out to support and they eventually confirmed that there is no permanent solution for this bug on our end, so we'll just have to wait.

Abigail Scott

(Unassigned)

Unconfirmed

Xbox

Series X

1.21.92 Hotfix

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