Hi, in the Nintendo Switch version of Minecraft Bedrock Edition I'm experiencing these bugs: I cannot delete the skin packs (that I have owned because they are in the skin customization menu and in the Marketpalce) I have owned, because, neither in the setting menu in the storage section nor in the skin customization menu, there is not an icon or a sort of delete button. The second issue is that the save file on my Nintendo Switch is too large despite I have deleted old world and unused content that I have owned; I have only 3 world (372.8MB) and 2 texture pack (15.5MB) and considering what I just said, the 1.5GB save file seems for me a bit strange.
Thank you in advance
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[Mojang] Mega_Spud (Jay)
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In MC 1.10 it stills impossible to delete skin packs either in the skin customization menu or in the storage menu.
I have a total of about 200gb (switch internal storage and 3 micro SDs together) of storage; my worlds are now 4 in total with a total of 599.3mb, and the same 2 texture pack for a total of 18.0mb, but the savefile on my switch stills 1.5gb and it's only my switch account (I have 2 other account, but are not used for playing).
Thank you again for your patience.
[Mojang] Mega_Spud (Jay)
Ok thanks for the information. Regarding the inflated file size, one workaround would be to reinstall the game on your profile, but you would need to back up your worlds in order to do so (if you wish to keep them), either through a Realm and then onto a different device, or through the Nintendo Switch Online service.
[Mojang] Mega_Spud (Jay)
Could you also give any more information regarding the available save space - is this causing an issue with gameplay, and are you seeing any error messages?
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The available save space on my switch is about 8gb, the only error message I receive is that a "comunication error" will display when I enter or exit the nether and it will disconnect to the Nintendo Switch Online.
[Mojang] Mega_Spud (Jay)
Could you send a screenshot of your save data, perhaps?
Go to System Settings>Data Management>Software>Minecraft and let us know what is shown there?
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Can I send you the screenshots through Twitter? (I do not have any other possibility, unfortunately)
[Mojang] Mega_Spud (Jay)
Yes please! You can message me at https://twitter.com/Mega_Spud
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I need to delete the skin pack off of Android
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Any luck on fixing this issue?
[Mojang] Mega_Spud (Jay)
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version?
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[Mojang] Mega_Spud (Jay)
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Is this still an issue for you in 1.10?
Also, it would be useful to know how much storage space you have available on your Switch in total (for your profile and any other users also.)