Some of the skin packs that I had purchases on my PlayStation 4 that I was able to use on the Legacy Console Edition of Minecraft (Such as the Norse Mythology skin pack), is unavailable after updating to Bedrock. When I check my packs, it only shows some of the ones I've purchased, but not all of them. Unless I re-purchase them, I cannot access the skins that I already bought
[media][media]Linked issues
is duplicated by 12
Attachments
Comments 5
I have also encountered the same issue (though intermittently) with DLC transferring between Minecraft Xbox One Bedrock and Minecraft Switch Bedrock. Yesterday, I purchased the official Minecraft Norse Mythology and Chinese Mythology Mash-Up packs on my Xbox One, and expected them to be available on my Switch (both Xbox One and Switch logged in to the same Microsoft account), however only the Norse Mythology one was recognised as being owned on Switch (I was prompted to purchase the Chinese Mythology one again). I requested a refund on the Chinese Mythology Mash-Up pack which was granted, but I don't feel confident making any further dlc purchases when they don't behave as expected.
Having the same problem but with Windows 10 and Switch Bedrock. My purchases and character creator skins will appear on the Switch but not on Windows 10, going to "my packs" leads to an empty page on W10.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version?
If it is, please be sure to include steps to reproduce the problem:
Steps to Reproduce:
1.
2.
3.Observed Results:
(Briefly describe what happens)Expected Results:
(Briefly describe what should happen)
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
I understand the underlying cause may be the same, but I don't think this is necessarily a duplicate ofΒ MCPE-58643. I was able to transfer all my Minecraft PS4 Edition dlc to Minecraft PS4 Bedrock without any issues whatsoever (unlike what is described inΒ MCPE-58643).
My issue is that my dlc doesn't sync between Minecraft PS4 Bedrock and Minecraft Switch Bedrock, despite being logged in to the same Microsoft account on both.
1) Content transferred from Minecraft PS4 Edition to Minecraft PS4 Bedrock is not recognised as purchased on Minecraft Switch Bedrock.
2) Content purchased directly on Minecraft Switch Bedrock is not recognised as purchased on Minecraft PS4 Bedrock, and vice versa.