Please do not post private realm information or invites in bug reports. Please only add comments if you have new information that is not already reported.
This is known to affect all platforms since it is a realm server issue.
Hi, I'm trying to play in my realm but I can't. I played yesterday. I can't close it or download it. What can I do? I tried to uninstall it and reinstall the game it but it didn't work. I didn't change any of my settings since yesterday when I was able to log into my realm.
Thanks
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is duplicated by 114
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I'm having the same issue. Yesterday 7 of us played on a realm with no problem. Uploaded the Chroma texture pack and today tried to get on and it says unable to connect to world. I've tried downloading a back up copy & then replacing the old realm, but it doesn't work. I've tried deactivating the texture pack & applying a new texture pack, but it gives me an error saying some of the content could not be downloaded. I've also tried to restart the entire realm and it tells me that it cannot be restarted due to an error.
me to
I have the same problem me and my friends, since the morning in mexico and we play all in ios. Please fix this error
my realm is back up im on xbox and my friend on pc has been able to join as well... got killed by the Ender dragon tho yesterday....
Absolutely NOT resolved, my Realm still won’t load for at this point at least 3 days, this is... an indefensible level of poor service, I hope people see this before subscribing in the future.
I reported issues I was having with realms a few days ago when they kept going down. My report was quickly dismissed as a dupe without any acknowledgement of my frustration or the inconvenience that the realms being down caused.
Judging by all the comments I'm not alone. Here's my 2 cents which will probably be ignored by Mojang... again...
Mojang needs to stop treating us like garbage and recognize that we are what kept them in business. We are the people who help make the game better because we spend our time helping for $0 pay. If we didn't report all the issues then people would have given up on the game years ago because clearly Mojang's QA team can't do jack to find/fix their issues.
I was sent to this issue and told to vote on it, an option which is not available to me. Why do I need to vote on an issue that is CLEARLY a HUGE problem?! That's deflecting on Mojang's part to buy them time. They're hoping that many of us will stop complaining/give up. That's how they operate.
@[Helper]Greymagic27, there's no point in starting new reports. They just get marked as duplicates and deleted. Pointless waste of people's time suggesting we do this. Not helping the problem!
I asked this before and I will ask again... WHO can we contact to get compensation for the multiple issues with Realms? Mojang does not offer traditional support channels, and I will not sign-up on Twitter just to get ignored. There must be an email address to contact for this sort of problem.
I am tired of Mojang spending all their time developing Marketplace items and fixing bugs related to 3rd party garbage when they can't even fix their own basic problems. Realms is a paid service, fix it already!
Mojang needs to stop ignoring their angry customers. You are making the situation worse by ignoring us.
The new Minecraft Dunegons is coming out soon... is this the kind of support we can expect for that? Maybe a few good campaigns to boycott the new game would be a good idea? Got lots of free time these days... I refuse to buy this product until Mojang acknowledges their problems and compensates paying users for all the time we've lost thanks to realms crashing, deleting progress, etc. etc.
I am having the same issue 4 of us play on this realm and it is not working for any of us.