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REALMS-1312

Restoring From Backup Causes Unable To Connect

When I restore my world from backup I am unable to connect to my realm even more than an hour later. I have tried multiple backups on the list just in case the first one was corrupted but I am still unable to connect to my realm.

Comments 11

It is now 10 hours later and I still can not connect to my realm since trying to restore from a backup this morning .

Same here. I restored this morning and cant get back in. I have tried Backups from yesterday as a last resort and no luck. At this point I have tried over 20 times and no luck.

 

I did try to download it local and that work. The world opened fine. Just not on Realms.

Same here. I am able to download a copy of the world but neither I nor any of my players can connect to the realm to play. I'm not sure what point there is in keeping up a realm subscription I can't use at this point .Tired of being disaaponted and my players being disappointed as well.

With paid subscription you think they would care more. I regret doing realms. Should of stuck with Java.

1 more comments

What happened to inventories and ender chest contents of other realm members when you reset this way James?!

Nothing. No one has reported missing inventories or ender chest items since the reset. I did experience such things after the 1.5 update back in June though.

Hello! We certainly care. But we're unable to handle individual cases here, so please fill out a support case so we can look at your problem first hand. We're investigating these issues as we speak.

As the owner of the realm, i had to purchase a new 30 day trial to get my realm to work, even after replacing it. HOWEVER none of the members can get in, they keep getting booted even tho it shows them in my members list. SOOO FRUSTRATING. Come on guys, get this resolved please!

Cleaning up old tickets: This ticket has not been updated recently (~1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

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James Troy Young

(Unassigned)

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