[REALMS-1539] Downloaded realm "A newer version of the game has saved this level. It cannot be loaded".

What I expected to happen was:
When I downloaded a world on my Switch from Minecraft realms (uploaded from windows 10 version), to be able to play it.

What actually happened was:
Instead, after it downloaded, it goes to a screen saying "A newer version of the game has saved this level. It cannot be loaded", and "unable to connect to world". It won't let me play the downloaded world, even though it lets me connect to the world if I play in the realm and not download it.

Steps to Reproduce:
1. Create a Minecraft world in the Windows 10 version of Minecraft on 1.9, exit and save that world.
2. Upload that same world to Realms.
3. Go onto Minecraft for the Nintendo Switch version 1.9 and go to realms. Go to options and select download the realm.
4. Select the world you just downloaded from the realm and play it. This is when I'm met with the screen saying "A newer version of the game has saved this level. It cannot be loaded", and "unable to connect to world".

Linked issues

duplicates 1

REALMS-1558 A newer version of the game has saved this level. it cannot be loaded. Resolved

is duplicated by 17

MCPE-37878 Cannot load downloaded world Resolved

MCPE-41448 Downloading Realm World Saying It's From Newer Version Resolved

MCPE-41632 Nintendo Switch downloaded realm "A newer version of the game has saved this level. It cannot be loaded". Resolved

MCPE-43222 World not opening from pc to switch Resolved

MCPE-43225 A newer version of the game has saved this level Resolved

12 more links

relates to 1

REALMS-1399 Wrong Version of Downloaded World Resolved

Comments 18

[Mojang] Mega_Spud (Jay) 2019-02-08T18:18:33Z

Unfortunately we are seeing this situation again, but for a slightly different reason to the previous time. We have a valid fix to allow players to join worlds even if there is a minor version mismatch - unfortunately that fix wasn't included in this week's 1.9.0 update - we're really sorry for the inconvenience. We're aware of the situation and plan to include the fix in future updates. (Unfortunately we can't give an ETA as to when the next update will be.)

Just to confirm - this issue doesn't affect joining or playing on Realms, and normal backups can still be taken and uploaded.

migrated 2019-02-14T12:51:19Z

Hey Mojang, this is very annoying as I play a lot during traveling without having internet connectivity. So I used to download the map from my realm and play offline on the plane. Afterwards I upload the map again to the realm. Can you release a hotfix for this on switch?

migrated 2019-03-28T23:55:31Z

I think this is fixed in 1.10

migrated 2019-04-07T10:13:05Z

Same issue on iOS at 1.10. I download my realm and it says it was saved with a newer version of the game when I try to load it. This forces me to stay on realms when I want to stop paying for Realms.

[Mojang] Mega_Spud (Jay) 2019-04-08T11:23:52Z

Updated as this is an issue again after the minor hotfix that went out to Windows 10 only.

8 more comments

migrated 2019-04-09T19:25:53Z

I'm playing on a Xbox One with v1.10.0. It appears that my Realm version is on v1.10.1, so when I download a copy of my world, I get a message saying "a newer version of the game has saved this level." How do I update my Xbox to 1.10.1?

[Mojang] Banjo 2019-04-11T12:02:47Z

We have a fix that will go live on Realms in the next few days. This will enable you to download the latest version of your world from your Realm, even on 1.10.0. Old backups might still give this error until 1.11 is released. We're sorry for the inconvenience.

migrated 2019-04-12T14:55:50Z

Having similar issue. I even downloaded my world from my realm to the device I created it on and tried to load it on that same device. Still got the same message about it being created on a newer version.

[Mojang] Mega_Spud (Jay) 2019-04-15T08:40:37Z

This issue should be resolved now - you might need to restart the Realm in order for the fix to apply. You can do this by closing and reopening the Realm by going to Realms Settings→Subscription→Close Realm→Open Realm.

Bear in mind that as mentioned, previously downloaded Realm backups may not be accessible until we have a future version update, but NEW Realm world downloads should be accessible now.

migrated 2019-09-01T10:40:28Z

Hi I am having this issue on Switch - I downloaded the realm in order to play offline but when trying to load the copied world it is giving this error. I have tried closing the realm, reopening it and re-downloading but I am having the same issue. I am on v.1.12.0

migrated 2019-09-02T07:39:31Z

I am unable to play downloaded copies of my realm world on either xbox one or pc and getting that same error message when I try to load it. I have also tried closing and reopening the realm and re downloading

migrated 2019-09-02T20:14:20Z

This is not fixed

migrated 2019-09-02T20:25:11Z

Please fix, I need the realm asap

migrated 2019-09-03T14:20:40Z

THIS IS NOT FIXED AS OF SEPTEMBER. closed and reopened realm and still cannot download copies and play them. Getting the same error message as above. Xbox One Minecraft version is 1.12.0 with no update available and realm saves/backups are 1.12.1 please fix!

migrated 2019-09-03T19:02:15Z

Also having the same issue on switch as of a few days ago.

migrated 2019-09-03T21:57:57Z

this has not been fixed as I could go on windows 10 version right now and experience the bug as of this moment

[Mojang] Mega_Spud (Jay) 2019-09-04T10:50:08Z

This should be resolved again now that 1.12.1 is being rolled out to all platforms.

migrated 2021-02-14T21:27:33Z

I'm still having this issue on iPad. We just bought a world and can't access it. Has it been fixed or can I get a refund?