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MCPE-133545

Stuck on loading screen at 45-46% (with solution for Android)

After freshly installing MInecraft and signing in with xbox live the game could not be loaded a second time as it gets stuck on the loading screen at 46%

The only way to get it working again was re-installing at which point you could sign into xbox live and play once but the next time you loaded the app it would stop at 46% again.

We connected the phone to a pc and had a look at adb logcat. After restarting the app several quick times in succession we noticed the following message was coming up quite consitentley

 

cat ~/s20logcat2 | grep -i webview
06-29 13:51:34.755 14682 15672 W lacrima : Failed to get webview version
06-29 13:51:34.755 14682 15672 W lacrima : android.content.pm.PackageManager$NameNotFoundException: com.google.android.webview
06-29 13:51:43.150 15624 16074 W lacrima : Failed to get webview version
06-29 13:51:43.150 15624 16074 W lacrima : android.content.pm.PackageManager$NameNotFoundException: com.google.android.webview
06-29 13:51:47.171 15875 16453 W lacrima : Failed to get webview version
06-29 13:51:47.171 15875 16453 W lacrima : android.content.pm.PackageManager$NameNotFoundException: com.google.android.webview
06-29 13:51:50.711 16249 16616 W lacrima : Failed to get webview version
06-29 13:51:50.711 16249 16616 W lacrima : android.content.pm.PackageManager$NameNotFoundException: com.google.android.webview
06-29 13:51:53.408 16574 16754 W lacrima : Failed to get webview version
06-29 13:51:53.408 16574 16754 W lacrima : android.content.pm.PackageManager$NameNotFoundException: com.google.android.webview

So suspecting webview we cleared the data for the webview app and the issue still happened.

But when we then tried uninstalling the updates to the webview app (reverting it to factory version) Minecraft started loading.

Altough this could point to an issue with the latest webview version itself it is still very much  a bug on your end that causes your Minecraft app to hang instead of dealing with the invalid state gracefully. Perhaps may point to an incompatibility with the latest version that needs fixing your end.

Also, A quick google search shows others are getting stuck at 46% too not just us.

Full logcat available on request

Linked issues

BDS-14083 Stuck at 45% Resolved BDS-15944 game's loading screen stuck at 45% Resolved MCPE-129843 The download stops at 46% and does not continue. Resolved MCPE-130216 Infinite Loading Screen 1.17.0 Resolved MCPE-130369 Game download stuck at 46% Resolved

Attachments

Comments 32

I'm having a similar issue on Switch as this except the game load stalls at 45% on the Mojang Studios logo. Takes between 15-20 mins for the game to get through whatever content is in the 45% loaded area and progress normally.

Other players consider the Ender Dragon to be the final boss of this game, but for me, it is the Mojang Studios screen.

I attached a screen grab to this report. This is what my Minecraft 1.17 experience looks like now and probably for the forseeable future.

Please fix this as it pretty much kills the game before it even gets to be played.

MintCorn3184020

my switch gets stuck 45% also Mark. i wait 10-15 minuts and it loads to 54, then 75, so on. Seemed to intenstfify with the downloading of more packs?? ⚠️

I'm having the same issue on Win 10, haven't been able to get the game working again for a few days (even after reinstalling) which is odd, as I managed a few dozen sessions in the latest update before it started. Although, my game simply crashes rather than hanging for a while like others.

On the newest Switch version of Bedrock, 1.17.10, issue still persists. Black screen that takes a few minutes to get past, then the Mojang Studios screen which takes a long stall at 45%. After a few tries at playing the game it seems to be on average a 25 minute hurdle.

It'd be nice to enjoy the newly added candles in Bedrock but I guess I'll just stare at the Mojang Studios screen all day instead.

I've never played another game that is so broken that it takes the better part of half an hour just to get to the title screen. Fix this.

22 more comments

If you are experiencing a similar issue like this, where loading is stuck at 66% after the 1.19.70 update. Please see MCPE-168284.

still affecting in 1.20

Hello, I usually play Minecraft of pc and I also have this issue but it is not for an hour usually, I usually have to wait 2-5 minutes just for the game to load pass, 40-46%.

1.20.40 Switch OLED, Game Card

Virtually no difference since 1.20.1, but now the game has a chance to crash when transitioning between the black to loading screen & the loading screen to the main menu.

I'm usually patient with this, but this is becoming quite infuriating.

Please note that this issue is specific to loading stuck at 45-46%. It is not a catch-all report for long loading times or being stuck loading at any given point. I have removed multiple comments that described different issues.

In particular, this issue should not be confused with loading being stuck at 40-41%, which is tracked at MCPE-175138.

The 45-46% issue seems to be related to the webview app based on the description above.
The 40-41% issue seems to be related to sound settings based on comments on that report.

Matt Redacted

(Unassigned)

562140

Confirmed

Multiple

Android 11

1.19.60.20 Preview, 1.19.20.20 Preview, 1.19.10.24 Preview, 1.19.10.23 Preview, 1.17.11 Hotfix, ..., 1.20.1 Hotfix, 1.20.10, 1.20.32 Hotfix, 1.20.60.23 Preview, 1.20.51 Hotfix

1.20.62 Hotfix

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