Minecraft new storage location deletes files

Yup me too all of my packs gets dumped tbh i hate this new storage location 

Hi im also having this issue 

I thought im the only one who have this sht i dont like the new storage location thing it deletes literally Everything yeah everything ill support this one cuz i can't play mc anymore i don't do backups i have low storage lol i like the default one 

To make your bug report as effective as possible, please try and include the following steps to reproduce the problem:

Steps to Reproduce:
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Observed Results:
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Expected Results:
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If your ticket does not look like the example given here, then it's likely to be closed as incomplete.

Please also include which device(s) and operating system you are using, so that we can reproduce the issue.

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steps to reproduce:

1. install Minecraft 1.17.41

2. create a world and play for a little

3. save it and uninstall it.

4. install 1.18.0.02

5. signup and use that option game gives to move file.

6. then go in to your world and play.

7. then save it and close the game.

8. then clear the game cache memory also use storage cleaner.(use built-in storage cleaner if possible. Else no need.)

9. then go back and open the game.

observe results:

you'll see you have signed out of the game. If you go to settings and open profile then change file location to external it will not show your world.

if you open your file manager and go to com.mojang.minecraftpe/games/com.mojang/MinecraftWorld/your world file, there will be only 3 folder completely empty, no game db, no resource pack and no nothing.

Expected results: you lots your world, you lost your progress unless you have a backup.

please everyone, dont be disrespectful and don't say anything stupid. They are the gave devs. They understand how the game works better then us. There must be some reason to behind moving files cause they were working to make game much smoother and lag free cause world hight and depth increased. There must be some reason. They are working hard always and always work for our betterment. so please show some respect and be patient. They are human being and please give them some time and support they want. 

Thanks 😊

Yeah yah i understand 

These dudes are just mad imagine losing hard core worlds and bunch of packs 

@unknown Clearing only the app cache doesn't do anything here, so the correct solution would be to not use the storage cleaner on Minecraft (or make an exception for it). It's quite strange that it's the one deleting the contents of Android/data/com.mojang.minecraftpe.

 Its not happening to me only. A lot of players facing the same issue. so there must be some issue and even if I dont use the cleaner it still gets deleted after clearing cache memory. I hope you guys will do a deep investigation on this.

Thanks

Literally I my game just got reset now. I haven't cleared anything still gone. That file location is the pain. If you want proof I can share screenshot of many players. They are posting memories of their world. Please please bring back the old file system. else a lot of players will be gone.

Could you please mention which devices you are experiencing this issue one specifically?

Android devices. Mine is Android 10, color os7.

I am a part of a huge group on Facebook. Group is for Bedrock players mainly MCPE(Android) and I saw a lot of android users facing this same issue.

Here is some additional information that might help you:

• Please visit our help page regarding cleaner apps at https://aka.ms/MinecraftAndroidExternalStorage

• If you are using the MIUI Cleaner app that ships on MIUI phones, you should be able to update your system software to fix the problem.

If you update your system software and the problem is still occurring, please let us know ASAP, including:

• Your exact phone model and brand

• Your version of MIUI

• The cleaner app you are running

• If possible, a screenshot of what the app says it's going to clean

Im not using MIUI. Im using Realme UI 1.0

App cleaner is cleaning cache memory only. But as Its making problem with my game I didn't used it for a day. Last day I copied all my world files again into game files from my backup and played for a little bit. Today when I re-opened the game everything was gone again. I wan clarify I haven't used any cleanup type apps or haven't done any cleanup of other apps as well. But still it does that.

last night I created a world for test and played for a little bit. Then I saved the game and closed Minecraft. This morning I re-opened the game and world was gone. Few folders was there but all the db and other important files were deleted. I didn't used any cleanup or anything. Please bring back the old file system. This file system is too painful 😣😣

Using ColorOS V5.2.1(android 8.1.0) here,I believe that I do not have any cache clearing applications installed so if that's the problem it may be due to my decide being sneaky and including one.

Even with a fresh install of Minecraft hasn't stopped it and it has now claimed my worlds three separate times.

Could you please tell us your exact phone model and brand - without it we may not be able to reproduce the issue.

Realme C3

It's not a phone or cleaner issue it also happened with me. Last night I played Minecraft and after that just closed Minecraft and slept on night at morning I opened Minecraft and saw that evey Worlds, login info, 3rd-party texture packs etc. are missing. I haven't even touched my phone still happened with me. After that I backed-up all of files from Google drive than played for 2to3 days and it happened again

Some phones come with built-in "storage clean up" or "Phone Manager" functions that may be causing the issues you are facing. For example, the Realme phone mentioned here previously has such a function as mentioned here: https://c.realme.com/in/post-details/1289565694274306048

Here it is a system function to clear cache data in order to improve system performance and free up storage by removing unwanted junk files created by apps & games.

This is possibly where the problem lies, with Minecraft saves being mistaken for unwanted files. Additionally, some devices have an automatic cleaning setting, which is likely to be what is causing the issue that you've mentioned. For more advice about how to prevent your device from deleting files you wish to keep, please contact your device manufacturer directly.

It might need to disable auto cleaning for temporary times until the cleaner are patched. (For oppo and realme device)

1. Open Phone Manager.

2. Then press the gear button.

3. You will see this option for Self-diagnosis Frequency and then click of this.

4. Then click Disable.

5. Exit app and restart your phone.

I used this solution and worked for me in my oppo device (Phone Manager).

If you want to clean the cache or junk file, please don't tick all. Expect the Minecraft to keep your worlds.

Thank you for your report!
However, this issue has been closed as Invalid.

Unfortunately this is not an issue with the Minecraft game itself, therefore we are unable to track it here as a bug.

Please make sure that you have correctly set up any cache / storage cleaners on your device, or added Minecraft to a safe list, to prevent your world saves from being mistaken by your device as unwanted files. (Please visit our help page regarding cleaner apps at https://aka.ms/MinecraftAndroidExternalStorage)

For more advice about how to prevent your device from deleting files you wish to keep, please contact your device manufacturer directly.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

please share the info for all of us. why the storage location was changed? what was the reason behind it?

Thanks

The change was required by Google.