Marketplace / Character Creator / Servers says "We're unable to connect... Maybe check your internet connection?"
always saying We're unable to connect to the marketplace...... i have 25mbps+ internet connection
i try to reinstall the app but still saying the same issue
Related issues
is duplicated by
BDS-11503
Can't connect at marketplace
BDS-11581
Unable to connect to marketplace
BDS-11994
Marketplace won't load anymore on android
BDS-12760
Body and Style, and Emote options won't load in Character Creator screen.
BDS-14459
I've just updated again market place just connecting or unable to connect and skins are not showing
BDS-14881
Unable to access marketplace
BDS-15307
Failed In app purchase
MCPE-90603
When I enter the application, it appears that I am not connected to the Internet
MCPE-91717
Error in the marketplace
MCPE-96808
Connecting to servers and playing with friends issues
MCPE-97589
Restting stuff
MCPE-97919
Problem with multiplayer and servers
MCPE-98573
Server or market place won't load in android
MCPE-98574
Server or market place won't load in android
MCPE-98829
Whenever I open the app it acts like I'm not connected to the internet even though I am
MCPE-99334
It won't let me sign in (not really the problem but it still this is after the bug fix) but when it does finally sign in it shows that there is no market place and I can't access my servers which is bad
MCPE-102386
Multiplayer and servers will not work.
MCPE-102954
I can't download anything from the marketplace due to "internet connectivity issues"
MCPE-103986
Can't access Multiplayer/Marketplace/Wifi Play
MCPE-104024
Minecraft Bedrock on Android desnt conect to internet!
MCPE-104132
Can't connect to internet
MCPE-104306
Can not connect to market place
MCPE-104389
I cannot play servers realms and check achievement
MCPE-105298
Marketplace and my skins will not load and I cannot join friends nor can they join me
MCPE-106791
Marketplace error
MCPE-107254
Can't change my clothes
MCPE-108103
Cannot access Minecraft shop
MCPE-108170
Whenever I sign in minecraft then there is no issue but when I save and quit and come back in minecraft it shows couldn't connect to Realm and Coming soon server . Please solve this bug/issue
MCPE-108255
Cannot complete purchase in marketplace
MCPE-108965
Marketplace
MCPE-109386
Trouble loading in skins, marketplace and achievements
MCPE-109998
minecraft does not connect to the internet
MCPE-110022
The Marketplace isn't connecting to the internet.
MCPE-110129
Unable to connect to marketplace
MCPE-110591
Multiplayer not working when updated
MCPE-110906
Switch - Realms and Marketplace won't load.
MCPE-111080
Problem connecting to Server and Marketplace and the pictures won't load
MCPE-111108
it doesnt let me play online access the market place I cant use my skins, capes and emotes how do I fix this
MCPE-111620
The market place
MCPE-112246
Can't Access servers, marketplace and achievements after signing in
MCPE-112362
When i go to minecraft with turned on wifi, the servers not work. If i reinstall, it's work. If i go with turned off the servers stop working (Marketplace, multiplayer, realms, servers)
MCPE-112598
The market place won't let me get anything
MCPE-112651
Online issues.
MCPE-113254
when i go into the app my charecters wont load and i cant go into any worlds,seversmor realms
MCPE-113522
Minecraft market is saying check internet but my internet is fine
MCPE-113715
Marketplace cannot connect but internet connection is fine
MCPE-113877
the market does not work
MCPE-114233
Marketplace
MCPE-114484
Game doesn't load properly and multiplayer issues
MCPE-114936
Issue connect to the server and realms
MCPE-114976
Marketplace Access
MCPE-115073
I can't join my friends or create my own Character or go to the marketplace
MCPE-115303
Screen unblock
MCPE-115588
I can't connect to the account, it always shows network and data errors
MCPE-115990
Can't buy something and can't play together
MCPE-116118
my skin or achievements do not load me
MCPE-116439
Minecraft is not connecting to Internet
MCPE-116783
marketplace won't load
MCPE-116882
Character failed to load, couldn't connect to realm, server coming soon
MCPE-117301
account microsoft on game
MCPE-117942
Marketplace not loading
MCPE-118178
Marketplace is closed and my servers say coming soon also what is happening
MCPE-118206
Sorry, We couldnt validte your login
MCPE-118395
account glitch marketplace
MCPE-118430
Can't connect to marketplace
MCPE-118537
Android device Experienced Same Symptoms As known iOS issue: and first.
MCPE-118610
Marketplace not loading
MCPE-118667
Marketplaze does not load me
MCPE-119079
The coming soon glitch on my phone and the marketplace
MCPE-119148
Minecraft is giving me problems from the second login onwards and I don't know how to fix it
MCPE-119418
Minecraft connection issue
MCPE-119526
sever error
MCPE-119537
Issues with marketplace
MCPE-119905
Technical problem in the game
MCPE-119933
Minecraft doesn't detect internet connection
MCPE-120011
Minecraft PE will not load realms, the marketplace, or servers.
MCPE-120048
Not connect to realms
MCPE-120114
Marketplace Connectivity Issue
MCPE-120640
bug loading skins and marketplace
MCPE-120916
Internet Connectivity
MCPE-122500
can't access marketplace
MCPE-123027
Minecraft Gamertag, servers not working, market isn't working, and multiplayer not working.
MCPE-123816
The market place store never loads or connects, the message of checking the Internet connection comes out even when the Internet is always connected
MCPE-126049
Can't Purchase Minecoins
MCPE-126073
Marketplace/Profile characters not loading
MCPE-126299
Marketplace stops loading while signing in a second time
MCPE-130438
Marketplace no signal
MCPE-131056
Cant open Marketing place
MCPE-131850
Minecraft market place - Kindle Fire
MCPE-132197
Can't get in server
MCPE-132199
Marketplace Unable To Connect
MCPE-132394
Minecraft market and server errors
MCPE-133409
Microsoft Account bug
MCPE-133578
Minecraft says it can't connect to the Marketplace
MCPE-133642
MineCraft Can't connect to the MarketPlace on Samsung Galaxy A51
MCPE-134501
Marketplace bug
MCPE-136341
Marketplace Not connecting
MCPE-136966
I can't connect to the market
MCPE-137114
miniconi
MCPE-140461
Can't connect to marketplace
MCPE-140584
Marketplace connection error
MCPE-140839
Minecraft PE marketplace wont load
MCPE-140950
Unable to connect to Marketplace
MCPE-140991
Cellular data problem
MCPE-141058
Marketplace issue
MCPE-141091
Minecraft Marketplace issues
MCPE-141127
Can't access minecraft marketplace
MCPE-141179
Unable to connect to the marketplace even though i have good internet connection
MCPE-141299
Marketplace and extranal servers not working (Public Version)
MCPE-141470
Minecraft suddenly crash then all servers disappear. It said coming soon.
MCPE-141540
Not able to connect to the marketplace
MCPE-142250
Marketplace
MCPE-142369
The marketplace does not load
MCPE-142658
Marketplace Bug
MCPE-142793
Marketplace infrequently loads.
MCPE-143042
Cant open to Marketplace and any type of worlds in Marketplace and says bad WiFI even though our WiFi is strong.
MCPE-143060
Unable to connect to the market
MCPE-143177
Microsoft account for sign-in problem
MCPE-143677
Problems accessing the marketplace when the mobile phone is connected to Wi-Fi.
MCPE-144926
Minecraft Marketplace "No connection, try again later".
MCPE-147458
marketplace gives an error, cannot access.
MCPE-148973
My phone bedrock game
MCPE-149444
Marketplace loads slowly
MCPE-158572
Every time me and my friends on Minecraft Pocket edition load into Minecraft on Android the skins won't load and on some devices marketplace doesn't even show up
MCPE-176508
Can't buy MarketPlace mod
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its happens to me too. restart minecraft.
migrated
This could be a common issue for Nintendo Switch
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I restarted it but nothing changed
[Mojang] Mega_Spud (Jay)
Issues such as these are often due to a temporary service outage, and should be back up and working again soon. Could you please mention if this is an ongoing issue?
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wikip
migrated
We are experiencing the very same difficulties ever since mid February. My 10yo son is unable to connect to Realms and some of the servers which seem to connect very much at random. It is very frustrating. Restarting the game does not work. Restarting the iPad does not work. He also can’t connect to CubeCraft, which says he is not connected to the internet and should check his VPN. Which obviously is not the case. We do hope it is fixed soon...
migrated
Same here. It is an ongoing issue. My ticket got closed as "resolved" and I was referred to this ticket.
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Same problem on iPhone. I think reinstalling fixed it once but it just breaks again for no reason.
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A uninstall/reinstall fixed this for my Android phone, but it got WORSE a few days later coming up with THIS screen and some of the content that I PAID FOR, and was still able to get access to, in a backhanded way, is now ALSO missing!
When the game loads now I get the following error screen.
[media]Then if I click Past that it goes to the screen in the next post.
After that, I can still access my offline private worlds, but none of the ones which use marketplace content.
migrated
I’m experiencing the same issue on Amazon fire. I might as well not pay for Minecraft monthly if I cannot access the marketplace. It’s very upsetting to just remain on one realm and cannot change to anything else.
migrated
Just adding my info from the ticket I opened which has been closed out as duplicate: For the past 2 months or so, I can't access the marketplace on my Samsung Galaxy Tab S7. My wifi works fine. For about 20 seconds, the marketplace will start to load, but then it appears to timeout and I get the "unable to connect, check your internet" message. I have tried uninstalling/reinstalling the app multiple times. It connects to the marketplace for maybe 30 secs and then back to "unable to connect," etc. I have also tried logging out of my Microsoft account and then logging back in, which doesn't solve the problem either.
It used to work just fine until maybe 2-3 months ago (same wifi network, same tablet). I've paid for coins I can't use!!
migrated
21/09/2021 - I can confirm this is an issue, it works fine yesterday (20/09/2021) everything is blanked and is unable to connect to marketplace, speeds up to 70mbps download and 40mbps upload.
Issues relating to this issue (or at least happening to me):
can't connect to marketplace
it affects the skin too (the custom skin is from marketplace), it doesn't load so I am using vanilla skins for now.
(in case you clear data in attempt to fix this) in my case, the avatar doesn't also load when you connect to your friend.
unfortunately, clearing data doesn't fix my problem.
however, I can still connect to multiplayer game hosted by my friend.
migrated
Skins and marketplace content do not load. Error code L - 500 sometimes in the marketplace. Data and wifi same errors. Completely uninstalled and downloaded, signed in and profile failed to load error messages. Nothing iv purchased shows up. Marketplace still won't load
[Mojang] Mega_Spud (Jay)
For those experiencing these error codes, please refer to this updated help article with some troubleshooting steps: https://help.minecraft.net/hc/en-us/articles/4404016313741-Error-Codes
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Why are these saying resolved if I'm still having the same error messages and problems? I'm still yet to be able to claim my $9.99 purchase of coins.
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Is it possible to get a refund of coin and mesh up I be bought? Because after than more than 4 weeks I'm still having the issue and I'm getting a little annoyed..
[Mod] Umija5895M
This bug tracker is not the place to ask about refunds. For anything related to accounts or purchases you must contact the Minecraft Help Center.
Saidul Hasan
This problem happens to me occasionally. But accessing the game using VPN solves the problem for a few days.
migrated
also say invalid session (try restarting your game) and I cant access it on 1.20.1 at all