mojira.dev
MCPE-96138

PlayStation won't stay logged in to Microsoft account

On PS4 you have to sign into your Microsoft account. However, normally you sign in once and that's it. Now you have to sign in each time you log in to Minecraft.

Related issues

MCPE-80704 I cant sign into my microsoft account MCPE-85151 Issue Logging in MCPE-89486 Error login microsoft account MCPE-90569 Is my account MCPE-91691 Failed logging in. MCPE-93464 Microsoft account sign in still does not work. MCPE-95609 Login Failed MCPE-95612 Can't log in my Microsoft account. MCPE-95851 Log in not working MCPE-95866 PlayStation Network not signing in MCPE-95949 After the latest version of the Minecraft update my Microsoft account keeps getting removed MCPE-96190 When closing the game and opening it again the auto login doesint work MCPE-96277 Microsoft account keeps logging out in 1.16.20 MCPE-96291 PS4 Repeatedly Signing In MCPE-96333 I keep getting auto logged out of my ms account MCPE-96387 Microsoft Account Log-in every time the game starts MCPE-96501 Microsoft account always disconnect MCPE-96546 Microsoft Account stays signed out and wants me to always sign in back with a code. MCPE-96704 Microsoft Account MCPE-96814 It won't let me log into my Microsoft account. MCPE-96829 Everytime the game start on ps4 he logout from microsoft MCPE-96891 Microsoft account not signed-in MCPE-97094 Microsoft logging out during prolonged gameplay MCPE-97130 Microsoft log in glitch for bedrock ps4 MCPE-97133 Permanent cancellation MCPE-97196 Microsoft Account bug MCPE-97203 Have to re-sign in on login everytime for ps4. MCPE-97341 Won't sign in to Microsoft account MCPE-97400 Microsoft keeps disconnecting MCPE-97657 1.16.21 microsoft account problems on Switch platform MCPE-97673 Sign in after closing MCPE-97690 Game forces me to remote connect every time I go on MCPE-97711 Constant signing out of MS account on PS4 MCPE-97717 Prompts me to link my Microsoft account each time I open game (Switch, v1.16.21) MCPE-97723 logout MCPE-97796 After "Communication error", the Microsoft account is disconnected MCPE-97832 Minecraft on Switch Forces MS Account Sign in on EVERY Launch MCPE-97842 hello so the problom is that i can not stay connected to my microsoft account and when i do the next day it is disconnected agian please can you fix this MCPE-97845 Multiple sign ins MCPE-97860 Microsoft Sign in MCPE-97924 Everytime I login to minecraft on my switch I have to manually sign into my microsoft account even though I told it to sign in automatically MCPE-98183 Constantly asked to sign in using aka.ms/remoteconnect on Nintendo switch MCPE-98997 I'm logged into my Microsoft account but when I go into a world it says my Microsoft account was disconnected and I can't invite my cross platform friends MCPE-103488 Whenever I am in a game it disconnects me from my Microsoft account. When I go back to the main menu like it says to do in order to "log back in" I am actually logged it. It's irritating because i cannot even make the game bigger and invite more people. MCPE-103944 Multi player Bug MCPE-105511 Oops! Your Microsoft Account was disconnected. To invite more players, sign in on the Main Menu and restart your world. MCPE-105586 Ps4 wont sign into my Microsoft account MCPE-106562 Microsoft account login error MCPE-107787 Microsoft account disconnects MCPE-122306 It keeps saying that I have been logged out of my micrsoft and I cant access the minecraft store or play minecraft normally MCPE-130155 Logged out of microsoft every time I go on minecraft MCPE-132765 Asks me to log into my Microsoft account every time I load in the game.

Comments

migrated

This happens on Switch now. It's seemingly random. Sometimes I log in everytime, other times I only have to log in every other time I load up Minecraft.

migrated

Do you have to sign in every time you launch Minecraft? Or, do you only have to sign in again via remote connect after signing out from your Xbox Live account?

[Mojang] Mega_Spud (Jay)

Also affects Switch according to MCPE-96387.

migrated

It seems to get rid of all my saved skins every time too

migrated

Yeah its definitely affecting switch too its been like that since at least 1.4

migrated

Happening on the Switch ANY time you have to close the game, which with all the freezing issues, is pretty often.

migrated

I have the same problem here on my Switch.
I often need to enter another time the code spend by the game here -> https://aka.ms/remoteconnect
and several time during 10min or more before it's work.
It's happend almost all the time what I try to connect my game to my Microsoft account.

migrated

i really hope they fix this

migrated

This issue happens on my wifes lenovo tab 3 850f the game takes a while to sign in and pops up with an error.

migrated

My Nintendo switch keeps freezing and crashing when opening/closing the app. If I walk away from my game and the system sleeps or if I attempt to close the software to play a different game.

The switch will either freeze on Minecraft or it will freeze on the main switch screen after selecting close application. I am then forced to hard reset my switch. It’s a painful experience because you can clearly hear the switch shutting off like an old TV would. I can’t imagine that this is good for my switch.

Furthermore, I don’t understand why the app doesn’t keep my Microsoft login information. I have to log in each time I want to play by using my phone and going to aka.ms/remoteconnect and even sometimes that will freeze Minecraft and the switch. I don’t get it. It all began with 16.2, I believe. It’s frustrating to see that these issues are resolved when they clearly aren’t. 

migrated

Playing Minecraft on console is such a pain isn’t it, I don’t own any console but it seem like it’s pretty buggy there, why don’t Minecraft Legacy Console stop being a thing, they could focus on a specific platform and there would be less bug, that’s why make this game a cross-platform is stupid

migrated

Mine forces a re-login to the Microsoft account every time, which requires another device to go to the website.  This is a big deal since my son isn't old enough to log in on a laptop or ipad as well as a switch.  The only thing I can contribute is that this started happening right around the time of the 1.16.21 upgrade and roughly the same time he started login in on more than one device.

migrated

I have this same problem on Nintendo Switch. At least the game doesn’t crash on Switch anymore, but having to login like this every time is getting irritating.

migrated

Same issue on the Switch (lite). My husband who has a regular Switch does not seem to constantly have the issue. Also, it will ask me where I want purchases for the game to be saved (MS account or my device) and will NOT let me choose MS account and sign in. It keeps giving me the remoteconnect code. Doing save to this device just repeats the other option. It starts doing the sign in problem is I "idle" the game by going out of it (not save and exit) in order to sort of pause it. Currently can not sign in after finally getting it to work a couple of days ago.

migrated

Switch Issue as well here.

I select login, and select Save to Microsoft account (the other option to save locally just loops back).  I then have to use another device to go to aka.ms/remoteconnect and enter the code.

I get a login successful email confirmation from Microsoft, from 15-30 seconds or so later I'm back at the main screen of Minecraft (where you can select Play or Settings) but then the Microsoft account gets kicked out about 10 seconds after that.

Subsequent logins work the same way, authenticate with the code, logged in, then booted. 

If I clear account data under settings>profile I still have to exit the game, and relaunch. one or two tries after that it sticks.  Alternatively I can clear the saved profile data, exit Minecraft, hard reboot the switch and then it will work first attempt. Hard rebooting takes forever, likely not good for the switch either, and my son cannot do any of the above on his own which really makes it difficult.

Thanks and hope that helps!  Really frustrating as it takes a really long time for the game to load as well lately but that might need another topic 🙂

migrated

I’m having the same issue with my sons Switch ~ sometimes it’ll let me remote connect after putting the code in once, other times I have to try literally 25 codes before it’ll let me connect to his account ~ this is so frustrating!!

migrated

I see duplicate tickets referencing the Nintendo Switch (which is where I'm experiencing the issue) but the description for this ticket only mentions the PS4 platform.  Is this ticket really intended to cover both platforms?

migrated

We are also seeing this issue on the Nintendo Switch, this happens literally EVERY time my son goes to play. I have upvoted, but please escalate this issue.  I don't know if it is related but all of his Marketplace purchases are also missing, as it asks every time where you want to save the purchases before making you sign in, could this be related?

migrated

Exactly the same problem as some have described above on the Switch - it keeps disconnecting from the Microsoft account, and I have to use sign in link for Microsoft, but get kicked out of the Microsoft account almost immediately. Last attempt took 13 times before it "stuck" but it kicked out again later in the day. My son is too young to do this on his own and it's very frustrating that he can't play Minecraft with his friends. 

migrated

same, but for switch

migrated

I have the same issue, except it is every-other boot-up, and sometimes, it will fail to sign in. I am on the Windows 10 edition.

migrated

1.16.40 Bedrock patch lists in the release notes as fixing:

  •  Fixed the Microsoft account sign-in screen repeatedly appearing after losing internet connection on Nintendo Switch (MCPE-95651)

  • Fixed account linking occurring every time the game is launched after playing another game on PlayStation 4

  • Fixed an issue with the account sign-in button becoming unresponsive after backing out of the sign-in prompt screen

  • Fixed a number of crashes on iOS devices (MCPE-96184)

 

So fingers crossed this is sorted!

 

migrated

1.16.40 patch installed.  We are still seeing this issue on the Switch with multiple sign in's required, it is reporting something went wrong quicker though.

[media]
migrated

1.16.40 hotfix installed for me too, still on Nintendo switch.
The problem to enter te code on https://aka.ms/remoteconnect is still here.
I have to enter the code give by the game each time I want to being connected and several time in a row for nothing.

migrated

1.16.40 installed on the switch. restarted the switch, opened up minecraft, tried to sign in to no avail..........eventually got signed in........loaded a world and it wouldn't render all the blocks! Definitely not resolved.

migrated

I am having the same trouble. But since I'm on the switch, I can't stay signed in to my Nintendo account, either! Somehow, I'm having less trouble with my Microsoft account now, but I'm still having a lot of trouble!😞

migrated

+1 Nintendo Switch here unable to login and use Marketplace

migrated

This report is for PlayStation 4 only, if your having issues on Nintendo Switch please go to here: MCPE-95651

[Mod] Umija5895M

Please note that this ticket is specific to Sony PlayStation. A similar issue with Nintendo Switch is tracked as MCPE-95651.

migrated

It is difficult to check to see if the problem is there each time.  I need to log out, unlink and log in again every time I play the game. That takes a long time.  Is there a simple way to check that it is necessary every time?

migrated

Still a reoccurring issue in 1.19.81 - Gets signed out after relogging Minecraft while being signed in to Microsoft Account on the PlayStation 4 Edition of Minecraft

HamilaPlayzMC

It's happening to PS4's bedrock and PS4 Edition both still. I'm constantly running for my phone or to my PC so I can "sign in" only to get unlinked again as soon as I relaunch the game. I'm hamilaplayzmc (all lowercase) for PS4 and OhRatz 3120 on my Microsoft XBOX gamertag. Not only do I get logged out again and go from "OhRatz 3120" back to "hamilaplayzmc" but my current Dressing Room outfit is completely reset across all my platforms.

EDIT: (Note that my Java tag is "HamilaPlayzMC" and not all lowercase.)

I try to sign in with https://aka.ms/remoteconnect and the SIGN IN button both from the store and my settings, but it is still recurring.

 

Please, please, please fix this. I got PS+ purely to play Minecraft because I had hoped the issue was gone. Nope. I still get booted. HELP!

migrated

This is also a problem for me on PS5.

migrated

This is still an issue for me on the PS5 and PS4. Same as @unknown below. Please get this fixed, it's ridiculous its even an issue. 

migrated

Having the same problem.

Just bought the game for PS4, can barely attempt to use my tokens as the store keeps not loading for me as I'm "not logged in". I've tried logging in from phone, logging out, relogging in from a different device, clearing cache, restarting PS4, reinstalling the game, ECT. Won't even keep me logged in long enough for a friend to join my server. My skins won't stay put either since it keeps logging me out. 

This is absolutely ridiculous that is been happening since roughly 2019 (according to my research and all* the threads I've found on different forums) and there's still no fix. 

*Fixed mistype, ask->all

migrated

Have been having this problem with 1.20.15 PS4 Bedrock on a PS5.

Lolo1010hp

I cannot confirm this glitch, never happened to me except when Xbox Live servers were down

migrated

(Unassigned)

396841

Community Consensus

PlayStation

1.16.21, 1.16.20, 1.16.40 Hotfix, 1.16.61 (PS4), 1.16.100, 1.16.101 Hotfix, 1.16.201 Hotfix, 1.16.210, 1.16.221 Hotfix, 1.17.2 Hotfix

Retrieved