No other way to claim it, but Mojang has resolved this issue. Try again redeeming it!
Hello! It should be resolved now, try again redeeming it again!
Helllo! It should be resolved right now! Try again claiming it!
You can lower the amout of particles on your screen.
Here How:
Step 1: Go To Options
Step 2: Video Settings
Step 3: Particles: There three options All, Decreased and Minimal. I just suggest going with either Decreased or Minimal!
Hope this helped!
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter! Mojang Status (@MojangStatus) / X (twitter.com)
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter! Mojang Status (@MojangStatus) / X (twitter.com)
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter! Mojang Status (@MojangStatus) / X (twitter.com)
¡Hola! Es un problema conocido, ¡algunos de los jugadores no pueden recibir/canjear su capa del 15.º aniversario! ¡Mojang actualmente está tratando de resolverlo! ¡Asegúrate de estar al día con su Twitter! Estado de Mojang Mojang Status (@MojangStatus) / X (twitter.com)
Este mensaje fue traducido por Google Translate
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Hello There! It a known issue, some of the players can't receive/redeem their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Hello There! It a known issue, some of the players can't receive their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Hello There! It a known issue, some of the players can't receive their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Hello There! It a known issue, some of the players can't receive their 15th Anniversary Cape! Mojang currently is trying to resolve it! Make sure you stay updated with their Twitter!
Mojang Status (@MojangStatus) / X (twitter.com)
Hello! I fear we can't do anything about it! You have to contact Minecraft
Here the link!
https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811
Have a good day/night! Hopefully the issue will be resolved!