MCPE crashes on startup

Build 3 isn't out yet.

Please don't set the affects version to 'Future Release'.

Please don't set the affects version to 'Future Release'.

Thx for really good testing —,—

Thx for really good testing —,—

And when will be full version testing?

And when will be full version testing?

This issue refers to Realms Beta Testing, which has ended. Please comment below if this still affects 0.14.2.

This issue refers to Realms Beta Testing, which has ended. Please comment below if this still affects 0.14.2.

Good thx anyway

Good thx anyway

Reopening via MCPE-14512. Affects 0.15.0 Build 1.

Reopening via MCPE-14512. Affects 0.15.0 Build 1.

Rly? , this issue was reported almost 2 months ago.....

Rly? , this issue was reported almost 2 months ago.....

@Jan A new 0.15.0 came out for Beta Testing.

@Jan A new 0.15.0 came out for Beta Testing.

Confusing, I know

Confusing, I know

I was probably reopened since it affects the latest build version.
.
I assume that it has to do with Realms, since the issue only happens to all 0.15 build versions, and the very first 0.15 build version (Realms Alpha build 1) has no difference between 0.14 aside from Realms.

I was probably reopened since it affects the latest build version.
.
I assume that it has to do with Realms, since the issue only happens to all 0.15 build versions, and the very first 0.15 build version (Realms Alpha build 1) has no difference between 0.14 aside from Realms.

This issue was reported 2 months ago.. And mojang released 3 versions and it still doesnt seem to be fixed.... So should i wait for 0.16 or 0.17?

This issue was reported 2 months ago.. And mojang released 3 versions and it still doesnt seem to be fixed.... So should i wait for 0.16 or 0.17?

No @Jan, there was a new release today that introduced some new features: Minecraft: Pocket Edition 0.15.0 Build 1 Changelog.

No @Jan, there was a new release today that introduced some new features: Minecraft: Pocket Edition 0.15.0 Build 1 Changelog.

And you have to realize that the devs have a lot to do between updates. Please be patient 🙂

And you have to realize that the devs have a lot to do between updates. Please be patient 🙂

Yes i know but i think more important is to make it work

Yes i know but i think more important is to make it work

just wait for build 2

just wait for build 2

What it works now after downloading official version from gp so it is fixed!

What it works now after downloading official version from gp so it is fixed!

Thanks. Resolving as Cannot Reproduce any more.

Thanks. Resolving as Cannot Reproduce any more.

Reopened via MCPE-15440.

Reopened via MCPE-15440.

Thanks for transferring to this thread.
As stated 0.15.0 is not working on our Hudl2. I have now removed the version from Amazon Appstore and replaced it with a Google Play version. This seems to have worked.
Thanks

Thanks for transferring to this thread.
As stated 0.15.0 is not working on our Hudl2. I have now removed the version from Amazon Appstore and replaced it with a Google Play version. This seems to have worked.
Thanks

Playing on Windows 10. Custom-built PC.
CTD occurs during opening Mojang screen. Can't even access main menu. No pop-ups/error messages appear.
EDIT: Probably should have tried again before posting this. The game is, in fact, now working. Nothing changed on my end between yesterday (when the issue kept recurring) and today. Maybe an update was released? Whatever the case, I can no longer recreate the issue.

Playing on Windows 10. Custom-built PC.
CTD occurs during opening Mojang screen. Can't even access main menu. No pop-ups/error messages appear.
EDIT: Probably should have tried again before posting this. The game is, in fact, now working. Nothing changed on my end between yesterday (when the issue kept recurring) and today. Maybe an update was released? Whatever the case, I can no longer recreate the issue.

Same in Windows 10 Edition, crashes without any message.

Same in Windows 10 Edition, crashes without any message.

Same in Windows 10

Same in Windows 10

Name the failed application: Minecraft.Win10.DX11.exe, Version: 0.15.0.0, timestamp: 0x57552053
Name the failed module: ntdll.dll, version: 10.0.10586.306, timestamp: 0x571af2eb
Exception code: 0xc00000fd
Offset error: 0x0000000000017973
The ID of the failed process: 0x1114
Start time of the failed application: 0x01d1cb1b27055704
The path of the failed application: C: \ Program Files \ WindowsApps \ Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe \ Minecraft.Win10.DX11.exe
The path of the failed module: C: \ WINDOWS \ SYSTEM32 \ ntdll.dll
Report ID: 8ab78283-1a22-4bbe-be8d-31dce3f3f2a5
Full name of the offending package: Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe
The application code associated with the offending package: App

Name the failed application: Minecraft.Win10.DX11.exe, Version: 0.15.0.0, timestamp: 0x57552053
Name the failed module: ntdll.dll, version: 10.0.10586.306, timestamp: 0x571af2eb
Exception code: 0xc00000fd
Offset error: 0x0000000000017973
The ID of the failed process: 0x1114
Start time of the failed application: 0x01d1cb1b27055704
The path of the failed application: C: \ Program Files \ WindowsApps \ Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe \ Minecraft.Win10.DX11.exe
The path of the failed module: C: \ WINDOWS \ SYSTEM32 \ ntdll.dll
Report ID: 8ab78283-1a22-4bbe-be8d-31dce3f3f2a5
Full name of the offending package: Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe
The application code associated with the offending package: App

Same issue. Android 4.4.4 on TF101.

Same issue. Android 4.4.4 on TF101.

Windows 10 beta version - crash on startup still persist. Here are some eventlog information (in Danish, apologize but system language). Please let me know if any additional log files will be of any help.

---------------- Start log ----------------

Lognavn: Application
Kilde: Application Error
Dato: 21-06-2016 20:48:17
Hændelses-id: 1000
Opgavekategori:(100)
Niveau: Fejl
Nøgleord: Klassisk
Bruger: I/T
Computer: PBN
Beskrivelse:
Navn på program med fejl: Minecraft.Win10.DX11.exe, version: 0.15.0.0, tidsstempel: 0x57552053
Navn på modul med fejl: ntdll.dll, version: 10.0.10586.306, tidsstempel: 0x571af2eb
Undtagelseskode: 0xc00000fd
Forskydning med fejl 0x0000000000016f91
Proces-id 0xd58
Programmets starttidspunkt 0x01d1cbed77979a5d
Programsti: F:\Program Files\WindowsApps\Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe\Minecraft.Win10.DX11.exe
Modulsti: F:\WINDOWS\SYSTEM32\ntdll.dll
Rapport-id: 8a44930a-e279-48b9-aa18-b2d18d5f8ab9
Fuldt navn på program med fejl: Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe
Relativt program-id for program med fejl: App
Hændelses-Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-06-21T18:48:17.739808100Z" />
<EventRecordID>10672</EventRecordID>
<Channel>Application</Channel>
<Computer>PBN</Computer>
<Security />
</System>
<EventData>
<Data>Minecraft.Win10.DX11.exe</Data>
<Data>0.15.0.0</Data>
<Data>57552053</Data>
<Data>ntdll.dll</Data>
<Data>10.0.10586.306</Data>
<Data>571af2eb</Data>
<Data>c00000fd</Data>
<Data>0000000000016f91</Data>
<Data>d58</Data>
<Data>01d1cbed77979a5d</Data>
<Data>F:\Program Files\WindowsApps\Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe\Minecraft.Win10.DX11.exe</Data>
<Data>F:\WINDOWS\SYSTEM32\ntdll.dll</Data>
<Data>8a44930a-e279-48b9-aa18-b2d18d5f8ab9</Data>
<Data>Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe</Data>
<Data>App</Data>
</EventData>
</Event>

---------------- End log ----------------

---------------- Start log ----------------

Lognavn: Application
Kilde: Windows Error Reporting
Dato: 21-06-2016 20:48:19
Hændelses-id: 1001
Opgavekategori:Ingen
Niveau: Oplysninger
Nøgleord: Klassisk
Bruger: I/T
Computer: PBN
Beskrivelse:
Fejlbucket 133345725532, Type 5
Hændelsesnavn: MoAppCrash
Svar: Ikke tilgængelig
Cab-id: 0

Problemsignatur:
P1: Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.15.0.0
P4: 57552053
P5: ntdll.dll
P6: 10.0.10586.306
P7: 571af2eb
P8: c00000fd
P9: 0000000000016f91
P10:

Tilknyttede filer:
F:\Users\Peter Brønnum\AppData\Local\Temp\WER99AB.tmp.WERInternalMetadata.xml

Disse filer er muligvis tilgængelige her:
F:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Minecr_f665f766e194824aafd47c97e259db6d2f481f53_5d2ffb81_0f039e6e

Analysesymbol:
Søger efter løsning igen: 0
Rapport-id:8a44930a-e279-48b9-aa18-b2d18d5f8ab9
Rapportstatus: 0
Hashbucket: d9a694e1c0dd0ef8148c46c7825dca9c
Hændelses-Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-06-21T18:48:19.111172700Z" />
<EventRecordID>10673</EventRecordID>
<Channel>Application</Channel>
<Computer>PBN</Computer>
<Security />
</System>
<EventData>
<Data>133345725532</Data>
<Data>5</Data>
<Data>MoAppCrash</Data>
<Data>Ikke tilgængelig</Data>
<Data>0</Data>
<Data>Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe</Data>
<Data>praid:App</Data>
<Data>0.15.0.0</Data>
<Data>57552053</Data>
<Data>ntdll.dll</Data>
<Data>10.0.10586.306</Data>
<Data>571af2eb</Data>
<Data>c00000fd</Data>
<Data>0000000000016f91</Data>
<Data>
</Data>
<Data>
F:\Users\Peter Brønnum\AppData\Local\Temp\WER99AB.tmp.WERInternalMetadata.xml</Data>
<Data>F:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Minecr_f665f766e194824aafd47c97e259db6d2f481f53_5d2ffb81_0f039e6e</Data>
<Data>
</Data>
<Data>0</Data>
<Data>8a44930a-e279-48b9-aa18-b2d18d5f8ab9</Data>
<Data>0</Data>
<Data>d9a694e1c0dd0ef8148c46c7825dca9c</Data>
</EventData>
</Event>

---------------- End log ----------------

Windows 10 beta version - crash on startup still persist. Here are some eventlog information (in Danish, apologize but system language). Please let me know if any additional log files will be of any help.

---------------- Start log ----------------

Lognavn: Application
Kilde: Application Error
Dato: 21-06-2016 20:48:17
Hændelses-id: 1000
Opgavekategori:(100)
Niveau: Fejl
Nøgleord: Klassisk
Bruger: I/T
Computer: PBN
Beskrivelse:
Navn på program med fejl: Minecraft.Win10.DX11.exe, version: 0.15.0.0, tidsstempel: 0x57552053
Navn på modul med fejl: ntdll.dll, version: 10.0.10586.306, tidsstempel: 0x571af2eb
Undtagelseskode: 0xc00000fd
Forskydning med fejl 0x0000000000016f91
Proces-id 0xd58
Programmets starttidspunkt 0x01d1cbed77979a5d
Programsti: F:\Program Files\WindowsApps\Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe\Minecraft.Win10.DX11.exe
Modulsti: F:\WINDOWS\SYSTEM32\ntdll.dll
Rapport-id: 8a44930a-e279-48b9-aa18-b2d18d5f8ab9
Fuldt navn på program med fejl: Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe
Relativt program-id for program med fejl: App
Hændelses-Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-06-21T18:48:17.739808100Z" />
<EventRecordID>10672</EventRecordID>
<Channel>Application</Channel>
<Computer>PBN</Computer>
<Security />
</System>
<EventData>
<Data>Minecraft.Win10.DX11.exe</Data>
<Data>0.15.0.0</Data>
<Data>57552053</Data>
<Data>ntdll.dll</Data>
<Data>10.0.10586.306</Data>
<Data>571af2eb</Data>
<Data>c00000fd</Data>
<Data>0000000000016f91</Data>
<Data>d58</Data>
<Data>01d1cbed77979a5d</Data>
<Data>F:\Program Files\WindowsApps\Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe\Minecraft.Win10.DX11.exe</Data>
<Data>F:\WINDOWS\SYSTEM32\ntdll.dll</Data>
<Data>8a44930a-e279-48b9-aa18-b2d18d5f8ab9</Data>
<Data>Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe</Data>
<Data>App</Data>
</EventData>
</Event>

---------------- End log ----------------

---------------- Start log ----------------

Lognavn: Application
Kilde: Windows Error Reporting
Dato: 21-06-2016 20:48:19
Hændelses-id: 1001
Opgavekategori:Ingen
Niveau: Oplysninger
Nøgleord: Klassisk
Bruger: I/T
Computer: PBN
Beskrivelse:
Fejlbucket 133345725532, Type 5
Hændelsesnavn: MoAppCrash
Svar: Ikke tilgængelig
Cab-id: 0

Problemsignatur:
P1: Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe
P2: praid:App
P3: 0.15.0.0
P4: 57552053
P5: ntdll.dll
P6: 10.0.10586.306
P7: 571af2eb
P8: c00000fd
P9: 0000000000016f91
P10:

Tilknyttede filer:
F:\Users\Peter Brønnum\AppData\Local\Temp\WER99AB.tmp.WERInternalMetadata.xml

Disse filer er muligvis tilgængelige her:
F:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Minecr_f665f766e194824aafd47c97e259db6d2f481f53_5d2ffb81_0f039e6e

Analysesymbol:
Søger efter løsning igen: 0
Rapport-id:8a44930a-e279-48b9-aa18-b2d18d5f8ab9
Rapportstatus: 0
Hashbucket: d9a694e1c0dd0ef8148c46c7825dca9c
Hændelses-Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-06-21T18:48:19.111172700Z" />
<EventRecordID>10673</EventRecordID>
<Channel>Application</Channel>
<Computer>PBN</Computer>
<Security />
</System>
<EventData>
<Data>133345725532</Data>
<Data>5</Data>
<Data>MoAppCrash</Data>
<Data>Ikke tilgængelig</Data>
<Data>0</Data>
<Data>Microsoft.MinecraftUWP_0.150.0.0_x64__8wekyb3d8bbwe</Data>
<Data>praid:App</Data>
<Data>0.15.0.0</Data>
<Data>57552053</Data>
<Data>ntdll.dll</Data>
<Data>10.0.10586.306</Data>
<Data>571af2eb</Data>
<Data>c00000fd</Data>
<Data>0000000000016f91</Data>
<Data>
</Data>
<Data>
F:\Users\Peter Brønnum\AppData\Local\Temp\WER99AB.tmp.WERInternalMetadata.xml</Data>
<Data>F:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Minecr_f665f766e194824aafd47c97e259db6d2f481f53_5d2ffb81_0f039e6e</Data>
<Data>
</Data>
<Data>0</Data>
<Data>8a44930a-e279-48b9-aa18-b2d18d5f8ab9</Data>
<Data>0</Data>
<Data>d9a694e1c0dd0ef8148c46c7825dca9c</Data>
</EventData>
</Event>

---------------- End log ----------------

Next time, please attach the file instead of posting a comment.

Next time, please attach the file instead of posting a comment.

Hi,
There isn't a solution?
Thanks

Hi,
There isn't a solution?
Thanks

The whole point of this bug tracker is to find a solution 😉

The whole point of this bug tracker is to find a solution 😉

That said, do you need any more information or can you guys reproduce the crash?
/PS sorry for posting log as comment, I'm new to this forum (and by the way, you're welcome... 😉 )

That said, do you need any more information or can you guys reproduce the crash?
/PS sorry for posting log as comment, I'm new to this forum (and by the way, you're welcome... 😉 )

Been having this issue as well on my iPhone 6s (iOS 9.3.2) with one of my bigger worlds. I deactivated fancy graphics and minimized the render distance which seems to help some.

Been having this issue as well on my iPhone 6s (iOS 9.3.2) with one of my bigger worlds. I deactivated fancy graphics and minimized the render distance which seems to help some.

No, thank you. Also, this is not a forum. Discussion should not take place here, except about the ticket.

No, thank you. Also, this is not a forum. Discussion should not take place here, except about the ticket.

Hi,
When I open the game it crashes. I had a Samsung Galaxy Tab 3 10.1".
This is what happens to me.

Hi,
When I open the game it crashes. I had a Samsung Galaxy Tab 3 10.1".
This is what happens to me.

Any solution? I also tried the beta version 0.15.1 but it changes nothing…

Any solution? I also tried the beta version 0.15.1 but it changes nothing…

I'm not sure if this is where I should post this, sorry if it's not, I haven't done this before. I have an Asus Transformer TF101 version 4.0.3. I updated Minecraft PE last week to version .15 and I can no longer open it. When I go to open it I get a black screen for a few seconds and then it kicks me out. Is there anything I can do to fix it?

I'm not sure if this is where I should post this, sorry if it's not, I haven't done this before. I have an Asus Transformer TF101 version 4.0.3. I updated Minecraft PE last week to version .15 and I can no longer open it. When I go to open it I get a black screen for a few seconds and then it kicks me out. Is there anything I can do to fix it?

I have this problem on W10E.
Device: Casper Era

Crash Log:

Minecraft.Win10.DX11.exe
0.15.0.0
57551c13
ntdll.dll
10.0.10586.306
571af2dc
c00000fd
00046568
b38
01d1d0774e585dcf
C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_0.150.0.0_x86__8wekyb3d8bbwe\Minecraft.Win10.DX11.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
5b16a600-abbf-42de-9541-c8074a9ff3e0
Microsoft.MinecraftUWP_0.150.0.0_x86__8wekyb3d8bbwe
App

I have this problem on W10E.
Device: Casper Era

Crash Log:

Minecraft.Win10.DX11.exe
0.15.0.0
57551c13
ntdll.dll
10.0.10586.306
571af2dc
c00000fd
00046568
b38
01d1d0774e585dcf
C:\Program Files\WindowsApps\Microsoft.MinecraftUWP_0.150.0.0_x86__8wekyb3d8bbwe\Minecraft.Win10.DX11.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
5b16a600-abbf-42de-9541-c8074a9ff3e0
Microsoft.MinecraftUWP_0.150.0.0_x86__8wekyb3d8bbwe
App

Update to 0-15-0: Minecraft does not start. Black screen for approx. 20sec then back to home screen. Occurred on Toshiba AT100 (2 off) and Samsung Galaxy Tab S10.5. Did a factory reset of Galaxy Tab S (for another reason) and loaded Minecraft from Google Play store. Still did not work and the directory "Game" was not even created. I have attached the details of the Galaxy S10.5 for software versions. Note that this issue is wide spread as per Minecraftforum - Support - Minecraft Pocket Edition Support - Can't Open Mcpe 0.15.0/0.15.1

Update to 0-15-0: Minecraft does not start. Black screen for approx. 20sec then back to home screen. Occurred on Toshiba AT100 (2 off) and Samsung Galaxy Tab S10.5. Did a factory reset of Galaxy Tab S (for another reason) and loaded Minecraft from Google Play store. Still did not work and the directory "Game" was not even created. I have attached the details of the Galaxy S10.5 for software versions. Note that this issue is wide spread as per Minecraftforum - Support - Minecraft Pocket Edition Support - Can't Open Mcpe 0.15.0/0.15.1

Screen shot of "About Device" on Samsung Galaxy Tab S 10.5 (GT-P7500) on which MCPE won't start.

Screen shot of "About Device" on Samsung Galaxy Tab S 10.5 (GT-P7500) on which MCPE won't start.

This bug also happens with Samsung Galaxy S5 on 0.15.1.2. Any solution?

This bug also happens with Samsung Galaxy S5 on 0.15.1.2. Any solution?

Similar launch bug for me on Windows 10 Beta. Game will randomly crash during launch, usually during white Mojang splash screen, sometimes rarely makes it to the main menu and then crashes. Only happens on non primary accounts on computer - runs fine on my primary account. Dxdiag shows no problems, which seems correct since the game runs fine on primary account. Based upon proc monitor logs, crash appears to be randomly happening...no two or three crashes happen at same point in app loading process.

Similar launch bug for me on Windows 10 Beta. Game will randomly crash during launch, usually during white Mojang splash screen, sometimes rarely makes it to the main menu and then crashes. Only happens on non primary accounts on computer - runs fine on my primary account. Dxdiag shows no problems, which seems correct since the game runs fine on primary account. Based upon proc monitor logs, crash appears to be randomly happening...no two or three crashes happen at same point in app loading process.

@unknown Are any of the non-primary accounts administrators? Can you try from a non-primary account that has admin privileges?

@unknown Are any of the non-primary accounts administrators? Can you try from a non-primary account that has admin privileges?

Yes - already tried that. I made both of my 2 children's accounts admin accounts, still will not work. Also created a new temporary local account (not tied to a Microsoft account) as an admin account, and it would not work. Also attempted to grant full access rights to the package directory within ProgramFiles subdirectory to all user accounts with no resolution.

Most recent exception log shows a fault in twinapi.appcore.dll, under version 0.15.1.0 of Minecraft.Win10.DX11.exe. Parallel error log seems to indicate something with combase.dll. The WER report doesn't show much information that looks useful, besides reporting the friendly event name as "Stopped working", and whether useful information or not, a State[0] key/value pair of "Transport.DoneStage1 / 1 (true?)".

Yes - already tried that. I made both of my 2 children's accounts admin accounts, still will not work. Also created a new temporary local account (not tied to a Microsoft account) as an admin account, and it would not work. Also attempted to grant full access rights to the package directory within ProgramFiles subdirectory to all user accounts with no resolution.

Most recent exception log shows a fault in twinapi.appcore.dll, under version 0.15.1.0 of Minecraft.Win10.DX11.exe. Parallel error log seems to indicate something with combase.dll. The WER report doesn't show much information that looks useful, besides reporting the friendly event name as "Stopped working", and whether useful information or not, a State[0] key/value pair of "Transport.DoneStage1 / 1 (true?)".

Can't believe this bug still not fixed in Windows 10 Edition. I can't open the game in more than a month. But it works perfectly on my smartphone.

Can't believe this bug still not fixed in Windows 10 Edition. I can't open the game in more than a month. But it works perfectly on my smartphone.

I have the same problem. I have a dell venue 7. no way to play the game since updating to 0.15.0. it has been updated to 0.15.1.2, no luck still stuck.

I have the same problem. I have a dell venue 7. no way to play the game since updating to 0.15.0. it has been updated to 0.15.1.2, no luck still stuck.

I also have had this problem on my Dell tablet since the 0.15.0 update. I suspect it has something to do with the tablet's processor architecture being x86, not ARM, but why this update broke it when 0.14.x was running just fine, I dunno. Is there any way to roll back to 0.14?

I also have had this problem on my Dell tablet since the 0.15.0 update. I suspect it has something to do with the tablet's processor architecture being x86, not ARM, but why this update broke it when 0.14.x was running just fine, I dunno. Is there any way to roll back to 0.14?

I doubt it doesn't work because of processor architecture. I have two different PCs (Intel x64 and AMD x86) on Windows 10, on both Minecraft: Windows 10 Edition crashes. But on my friend's PC it works fine. I can't understand this.

I doubt it doesn't work because of processor architecture. I have two different PCs (Intel x64 and AMD x86) on Windows 10, on both Minecraft: Windows 10 Edition crashes. But on my friend's PC it works fine. I can't understand this.

Just an idea. I was thinking of Android devices, not Win10, since the 0.15 updates have worked well on my phone's Snapdragon ARM, but never on my tablet's Intel x86...

Just an idea. I was thinking of Android devices, not Win10, since the 0.15 updates have worked well on my phone's Snapdragon ARM, but never on my tablet's Intel x86...

Please remove all external 3rd party mods and 3rd party texture packs and let us know if that fixes this issue for anyone. Not a magic bullet, but we are still trying to identify root causes here.

Please remove all external 3rd party mods and 3rd party texture packs and let us know if that fixes this issue for anyone. Not a magic bullet, but we are still trying to identify root causes here.

No 3rd Party Mods. No 3rd Party Texture Packs. Crashes when connected or disconnected to any network.
Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), Android OS version 4.4.4, Minecraft PE version 0.15.1.2

No 3rd Party Mods. No 3rd Party Texture Packs. Crashes when connected or disconnected to any network.
Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), Android OS version 4.4.4, Minecraft PE version 0.15.1.2

Wow, hello... Minecraft: Windows 10 Edition 0.15.1 started after I turned off internet connection.

Wow, hello... Minecraft: Windows 10 Edition 0.15.1 started after I turned off internet connection.

Hi,
I tried the steps but it doesn't work on my Samsung Galaxy Tab 3 10.1"; but on my Samsung Galaxy S5 I delete the games folder and it works. I tried this also on Tab 3 but it doesn't work.

Hi,
I tried the steps but it doesn't work on my Samsung Galaxy Tab 3 10.1"; but on my Samsung Galaxy S5 I delete the games folder and it works. I tried this also on Tab 3 but it doesn't work.

Win10, version 0.15.0 mcpe, no mods/texture. Intel I5 dual core; Nvidia 540m updated to latest driver (368.39) (also tried integrated Intel HD). Still crash in flightmode (or disabled WiFi drivers etc). Also tried different accounts.
No fix; still crash.

Win10, version 0.15.0 mcpe, no mods/texture. Intel I5 dual core; Nvidia 540m updated to latest driver (368.39) (also tried integrated Intel HD). Still crash in flightmode (or disabled WiFi drivers etc). Also tried different accounts.
No fix; still crash.

Faulting application name: Minecraft.Win10.DX11.exe, version: 0.15.1.0, time stamp: 0x576b3813
Faulting module name: twinapi.appcore.dll, version: 10.0.10586.0, time stamp: 0x5632d2f5
Exception code: 0xc000027b

same issue after version 15 on two very different win 10 pc's an asus laptop and lenovo pc. fails to launch now every single time. no mods, no 3rd party, no matter if network is connected or not. note: this din't happen right away was able to play on version .15 for a few days then kaput. ready to give up completely.

the symptoms are very similar to a .14 problem that had a workaround of forcing to use the intel onboard drivers instead of the graphics card. cant remember the workaround or how to turn it off? please advise.

need more info? ask.

Faulting application name: Minecraft.Win10.DX11.exe, version: 0.15.1.0, time stamp: 0x576b3813
Faulting module name: twinapi.appcore.dll, version: 10.0.10586.0, time stamp: 0x5632d2f5
Exception code: 0xc000027b

same issue after version 15 on two very different win 10 pc's an asus laptop and lenovo pc. fails to launch now every single time. no mods, no 3rd party, no matter if network is connected or not. note: this din't happen right away was able to play on version .15 for a few days then kaput. ready to give up completely.

the symptoms are very similar to a .14 problem that had a workaround of forcing to use the intel onboard drivers instead of the graphics card. cant remember the workaround or how to turn it off? please advise.

need more info? ask.

Win10, version 0.15.1 MCPE, no mods/textures (stock). Intel i7, with nVidia 760Ti updated to most recent drivers. For what it's worth, I just rapidly logged into my son's admin account, disabled the Ethernet adapter manually so the computer was offline, and the game appears to launch correctly, although I didn't wander about in a world for any length of time. I re-enabled the Ethernet adapter and relaunched the game, and it made it to the title menu, then froze for about 15-20 seconds before crashing to desktop. A further re-launch won't even get to that point.

In my case, definitely seems that internet access is a key indicator on sub accounts other than the primary account. However, not sure how to script disabling network access for now so kids can keep playing.

Win10, version 0.15.1 MCPE, no mods/textures (stock). Intel i7, with nVidia 760Ti updated to most recent drivers. For what it's worth, I just rapidly logged into my son's admin account, disabled the Ethernet adapter manually so the computer was offline, and the game appears to launch correctly, although I didn't wander about in a world for any length of time. I re-enabled the Ethernet adapter and relaunched the game, and it made it to the title menu, then froze for about 15-20 seconds before crashing to desktop. A further re-launch won't even get to that point.

In my case, definitely seems that internet access is a key indicator on sub accounts other than the primary account. However, not sure how to script disabling network access for now so kids can keep playing.

hey now we are getting somewhere. disabling wifi did no good until i rebooted. I rebooted with network disabled, started minecraft. re-enabled wifi and the xbox login screen pops up. logged in again with correct microsoft account credentials (my password might have changed to trigger the problem) and now it runs. So the problem lies in how it handles (or fails at handling) microsoft account authentication?

These steps fixed this problem on this PC. It continued to work with network on after a normal boot.

hey now we are getting somewhere. disabling wifi did no good until i rebooted. I rebooted with network disabled, started minecraft. re-enabled wifi and the xbox login screen pops up. logged in again with correct microsoft account credentials (my password might have changed to trigger the problem) and now it runs. So the problem lies in how it handles (or fails at handling) microsoft account authentication?

These steps fixed this problem on this PC. It continued to work with network on after a normal boot.

On SamsungGT-P7500 ran "Android Debugger & searched for MCPE. Attempted to start Minecraft twice with the results of the search shown on the attached screen shot. Unfortunately the record function on this debugger does not work so could only use the search function. May be you could suggest another search word which would help trace the issue.

On SamsungGT-P7500 ran "Android Debugger & searched for MCPE. Attempted to start Minecraft twice with the results of the search shown on the attached screen shot. Unfortunately the record function on this debugger does not work so could only use the search function. May be you could suggest another search word which would help trace the issue.

May I suggest this issue be split into two issues as the original issue related to an Androld device but there are comments relating to Windows 10 devices. It is confusing for me as the solutions being offered for W10 have no relationship to the Android problem.

May I suggest this issue be split into two issues as the original issue related to an Androld device but there are comments relating to Windows 10 devices. It is confusing for me as the solutions being offered for W10 have no relationship to the Android problem.

We'll keep them together until we see the bugs are different. We keep tickets together regularly for iOS, android and win10.

We'll keep them together until we see the bugs are different. We keep tickets together regularly for iOS, android and win10.

Ideal pragmatist and others, if disabling network connections worked, get back into mcpe and in the options, click sign out of xbox live. So long as you don't try to sign in again, mcpe should not query xbox live and the game shouldn't crash (at least not for this bug...). You can still play multiplayer without xbox live, but only LAN and maybe some external servers. Please let us know if mcpe still crashes with xbox login turned off and your network on.

Ideal pragmatist and others, if disabling network connections worked, get back into mcpe and in the options, click sign out of xbox live. So long as you don't try to sign in again, mcpe should not query xbox live and the game shouldn't crash (at least not for this bug...). You can still play multiplayer without xbox live, but only LAN and maybe some external servers. Please let us know if mcpe still crashes with xbox login turned off and your network on.

Tried all the disabling of network and logout (even from Store etc.) Still cant make it past white splash screen.

Did however notice a new event-log file (PCA2) that contains some unknown symbols. Attached the 3 files for reference

EDIT: Bug-browser will not let me attach log files.
Link:
1) http://s000.tinyupload.com/index.php?file_id=23573766249527588369
2) http://s000.tinyupload.com/index.php?file_id=04354994463693399711
3) http://s000.tinyupload.com/index.php?file_id=09947470742727619756

Tried all the disabling of network and logout (even from Store etc.) Still cant make it past white splash screen.

Did however notice a new event-log file (PCA2) that contains some unknown symbols. Attached the 3 files for reference

EDIT: Bug-browser will not let me attach log files.
Link:
1) http://s000.tinyupload.com/index.php?file_id=23573766249527588369
2) http://s000.tinyupload.com/index.php?file_id=04354994463693399711
3) http://s000.tinyupload.com/index.php?file_id=09947470742727619756

The comment by rplatham is difficult for me to see if it applies to Windows 10 Beta edition. I tried loading the game without a network connection, which worked to load the game, but there doesn't appear to be any menu option under "Options" to sign out of Xbox Live. I see menu options to "Manage Xbox Live", and "Gamertag", but neither of those reference logging out of XBox Live. In addition, neither of those even load when not on the network.

The comment by rplatham is difficult for me to see if it applies to Windows 10 Beta edition. I tried loading the game without a network connection, which worked to load the game, but there doesn't appear to be any menu option under "Options" to sign out of Xbox Live. I see menu options to "Manage Xbox Live", and "Gamertag", but neither of those reference logging out of XBox Live. In addition, neither of those even load when not on the network.

Sorry Jason, the menu item might not be there for win10. It might be at the bottom of the list like on iOS.

Sorry Jason, the menu item might not be there for win10. It might be at the bottom of the list like on iOS.

In MC win10 i went options>manage xbox> xbox account (which launches the xbox app. )

signed out of xbox account from there. launched mc, and i was prompted to sign in, did so, and the game worked fine.
have played several hours since, no sign of trouble. as i said before, my ms account password had changed . . . not on that pc so thats a speculation of how the bug might have been triggered.

I do have another pc which had the problem. haven't tried there, i will attempt the no network fix again.

....no network workaround worked again (reboot without network is required) on pc#2 this time i was not automatically prompted by the game to sign in. played for a minute or two, did and orderly reboot of the machine with network plugged in again. original problem returns. rebooted without network again, was able to play. manually signed into xbox (requires pluging in network) was able to continue playing. Onedrive was also bugging me to sign in, so i signed in to that too, note: i use a different xbox account on this one, for lan games.

however, in this case the problem is not resolved. cannot reboot with network connected and continue playing. is it required that xbox account also equals microsoft account?

In MC win10 i went options>manage xbox> xbox account (which launches the xbox app. )

signed out of xbox account from there. launched mc, and i was prompted to sign in, did so, and the game worked fine.
have played several hours since, no sign of trouble. as i said before, my ms account password had changed . . . not on that pc so thats a speculation of how the bug might have been triggered.

I do have another pc which had the problem. haven't tried there, i will attempt the no network fix again.

....no network workaround worked again (reboot without network is required) on pc#2 this time i was not automatically prompted by the game to sign in. played for a minute or two, did and orderly reboot of the machine with network plugged in again. original problem returns. rebooted without network again, was able to play. manually signed into xbox (requires pluging in network) was able to continue playing. Onedrive was also bugging me to sign in, so i signed in to that too, note: i use a different xbox account on this one, for lan games.

however, in this case the problem is not resolved. cannot reboot with network connected and continue playing. is it required that xbox account also equals microsoft account?

Updated to 0.15.2 on two android devices this morning:

Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), Android OS version 5.0, Minecraft PE version 0.15.2 – WORKS FINE

Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), Android OS version 4.4.4, Minecraft PE version 0.15.2 – STILL CRASHES (upon launching app, immediately crashes "Unfortunately, Minecraft - Pocket Edition has stopped.")

Updated to 0.15.2 on two android devices this morning:

Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), Android OS version 5.0, Minecraft PE version 0.15.2 – WORKS FINE

Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), Android OS version 4.4.4, Minecraft PE version 0.15.2 – STILL CRASHES (upon launching app, immediately crashes "Unfortunately, Minecraft - Pocket Edition has stopped.")

Affects 0.15.2

Affects 0.15.2

Well, on another PC it still crashes even without internet, mods and texture packs.

Well, on another PC it still crashes even without internet, mods and texture packs.

I have the same problem on my iOS iPad Air I tap on Minecraft it loads the Mojang screen for a moment or two the crashes.

I have the same problem on my iOS iPad Air I tap on Minecraft it loads the Mojang screen for a moment or two the crashes.

Samsung Galaxy Tab 3 10.1 (GT-P5210). All available System Updates installed (Android 4.4.2 / Kernal 3.4.34-4078681). I have exactly the same problem. I've just purchased MCPE V0.15.2 from Amazon and installed it on my brand new Samsung Galaxy Tab 3. When I try to launch MCPE the screen goes black for approx. 3 seconds and then a message box informs me that 'Unfortunately, Minecraft - Pocket Edition has stopped' and clicking OK dumps me back to the Android Desktop. I've tried uninstalling and reinstalling, I've tried turning off WiFi, I've checked all available system updates have been installed and I've even reset my tablet back to factory defaults and reinstalled but still I can't launch MCPE. PLEASE HELP!!!

Samsung Galaxy Tab 3 10.1 (GT-P5210). All available System Updates installed (Android 4.4.2 / Kernal 3.4.34-4078681). I have exactly the same problem. I've just purchased MCPE V0.15.2 from Amazon and installed it on my brand new Samsung Galaxy Tab 3. When I try to launch MCPE the screen goes black for approx. 3 seconds and then a message box informs me that 'Unfortunately, Minecraft - Pocket Edition has stopped' and clicking OK dumps me back to the Android Desktop. I've tried uninstalling and reinstalling, I've tried turning off WiFi, I've checked all available system updates have been installed and I've even reset my tablet back to factory defaults and reinstalled but still I can't launch MCPE. PLEASE HELP!!!

Wow it is already a MONTH and the minecraft windows 10 edition is still not fixed I've tried anything I have found and still nothing. I have try to open it with both intel graphics HD 4000 and AMD Radeon HD 8570M 2GB and the game is still not opening

Wow it is already a MONTH and the minecraft windows 10 edition is still not fixed I've tried anything I have found and still nothing. I have try to open it with both intel graphics HD 4000 and AMD Radeon HD 8570M 2GB and the game is still not opening

Please be patient.

Please be patient.

Could it be because of special characters?

Could it be because of special characters?

Crashes when trying to open MCPE on Toshiba AT100, running 0.15.3, no mods or add ons

Crashes when trying to open MCPE on Toshiba AT100, running 0.15.3, no mods or add ons

The latest version (0.14.5) fixed this problem for me.

The latest version (0.14.5) fixed this problem for me.

After the latest update (0.15.4) the game has start working again

After the latest update (0.15.4) the game has start working again

0.15.4 also fixed the issue for me. Long wait, but now it seems resolved.

0.15.4 also fixed the issue for me. Long wait, but now it seems resolved.

It's not fixed my son's, on his android tablet.

It's not fixed my son's, on his android tablet.

Still crashes on startup, just tried 0.15.4, Toshiba Thrive AT100, Android 4.0.4
No mods, tried uninstall and reinstall, tried wifi off and on, rebooted between tests, made no difference.

Still crashes on startup, just tried 0.15.4, Toshiba Thrive AT100, Android 4.0.4
No mods, tried uninstall and reinstall, tried wifi off and on, rebooted between tests, made no difference.

Updated my transformer TF101 this afternoon. Still did not fix the issue.

Updated my transformer TF101 this afternoon. Still did not fix the issue.

FINALLY! 0.15.4 fixed my 2-month crashes.

FINALLY! 0.15.4 fixed my 2-month crashes.

Just installed 0.15.4 and no change... Still just get a black screen and then a message that 'Unfortunately Minecraft - Pocket Edition has stopped'.

Just installed 0.15.4 and no change... Still just get a black screen and then a message that 'Unfortunately Minecraft - Pocket Edition has stopped'.

0.15.4 fix crashes on Windows 10 Iconia Tab 8.

0.15.4 fix crashes on Windows 10 Iconia Tab 8.

Updated to 0.15.4 on two Android devices

Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), Android OS version 5.0, Minecraft PE version 0.15.4 – WORKS FINE

Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), Android OS version 4.4.4, Minecraft PE version 0.15.4 – STILL CRASHES (upon launching app, immediately crashes "Unfortunately, Minecraft - Pocket Edition has stopped.")

Updated to 0.15.4 on two Android devices

Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), Android OS version 5.0, Minecraft PE version 0.15.4 – WORKS FINE

Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), Android OS version 4.4.4, Minecraft PE version 0.15.4 – STILL CRASHES (upon launching app, immediately crashes "Unfortunately, Minecraft - Pocket Edition has stopped.")

Acer Iconia Tablet A200, Android 4.0.3, Kernel-Version 2.6.39.4+, MCPE Version 0.15.4
Does not work. After starting - black screen for 10 sec - no error message - return to the start page.
I'm disappointed and really annoyed - have been built so many worlds. Before 0.15.0 everything worked fine.

Acer Iconia Tablet A200, Android 4.0.3, Kernel-Version 2.6.39.4+, MCPE Version 0.15.4
Does not work. After starting - black screen for 10 sec - no error message - return to the start page.
I'm disappointed and really annoyed - have been built so many worlds. Before 0.15.0 everything worked fine.

So issue MCPE-15986 has been resolved as being a duplicate of this issue. Seems unlikely as most of the comments here have to do with Windows 10 rather than Android versions and most comments, including the main problem description, discuss error messages and crash information. The comments on MCPE-15986 (and a few here) describe a problem where MCPE does not start up at all. Nothing happens except the screen goes blank and then returns to the previous screen.
My system is Samsung GT-P7510 with Android 4.0.4.

So issue MCPE-15986 has been resolved as being a duplicate of this issue. Seems unlikely as most of the comments here have to do with Windows 10 rather than Android versions and most comments, including the main problem description, discuss error messages and crash information. The comments on MCPE-15986 (and a few here) describe a problem where MCPE does not start up at all. Nothing happens except the screen goes blank and then returns to the previous screen.
My system is Samsung GT-P7510 with Android 4.0.4.

Added 0.15.3 + 4 from comments at MCPE-15986

Added 0.15.3 + 4 from comments at MCPE-15986

What Thomas Towle said on 01/Aug/16 @11:42pm

What Thomas Towle said on 01/Aug/16 @11:42pm

Minecraft PE 0.15.4 will not launch on Samsung Galaxy Tab 4 running Android 4.4.2. Have tried on two identical devices and always get error, "Unfortunately minecraft pocket edition has stopped." Have tried uninstalling/reinstalling app, clearing cache and app data, and I even did a factory reset on the device. Still get same error at startup. I have a third Samsung Galaxy Tab 4 and everything is working fine. Interesting that I still get crash after factory reset of tablet. Some very upset kids at my house as they spent their own money to get this app. See attached screenshot: https://bugs.mojang.com/secure/attachment/122656/Screenshot_2016-08-03-18-02-13%20%282%29.png

Minecraft PE 0.15.4 will not launch on Samsung Galaxy Tab 4 running Android 4.4.2. Have tried on two identical devices and always get error, "Unfortunately minecraft pocket edition has stopped." Have tried uninstalling/reinstalling app, clearing cache and app data, and I even did a factory reset on the device. Still get same error at startup. I have a third Samsung Galaxy Tab 4 and everything is working fine. Interesting that I still get crash after factory reset of tablet. Some very upset kids at my house as they spent their own money to get this app. See attached screenshot: https://bugs.mojang.com/secure/attachment/122656/Screenshot_2016-08-03-18-02-13%20%282%29.png

I have experienced the black screen problem on my son's android tablet. When I click to open the game it goes to a black screen for 9-10 seconds, then goes back to the android home screen. The game will not play at all. He does not have any mods installed. The second we updated to the 0.15.0/1/2/3/4 version it stopped working. Uninstalled and then reinstalled several times. Still does not work. I do not get any error message, just a black screen. Everything was fine until the 0.15.0 update.

This is on a Nextbook, Model NXA8QC116, Android 5.0, Kernel version 3.10.20-x86_64_byt

Any help would be greatly appreciated.

I have experienced the black screen problem on my son's android tablet. When I click to open the game it goes to a black screen for 9-10 seconds, then goes back to the android home screen. The game will not play at all. He does not have any mods installed. The second we updated to the 0.15.0/1/2/3/4 version it stopped working. Uninstalled and then reinstalled several times. Still does not work. I do not get any error message, just a black screen. Everything was fine until the 0.15.0 update.

This is on a Nextbook, Model NXA8QC116, Android 5.0, Kernel version 3.10.20-x86_64_byt

Any help would be greatly appreciated.

Same issue. iPad2, iOS 9.3.4 , MCPE 0.15.4.1.

Same issue. iPad2, iOS 9.3.4 , MCPE 0.15.4.1.

Hi - same issue I think. Kurio Tab running Android 4.4.2. Minecraft running fine until upgrade to a 0.15.x version - can't exactly remember which one. As soon as upgraded it crashes 'unfortunately - minecraft has stopped working'. Tried: uninstalling and reinstalling, clearing cache (on Amazon Appstore and Minecraft app). Did a roll back to 0.14.3 and it loaded fine, but doesn't load any 0.15 versions. Incidentally Minecraft PE runs fine on my phone (Wileyfox Swift running android 6.0.1). Be amazing if you could sort this! His tab is effectively a fulltime minecraft device, so bit of a problem! Had hoped updates would have fixed it but nothing changed so now asking for help!

Hi - same issue I think. Kurio Tab running Android 4.4.2. Minecraft running fine until upgrade to a 0.15.x version - can't exactly remember which one. As soon as upgraded it crashes 'unfortunately - minecraft has stopped working'. Tried: uninstalling and reinstalling, clearing cache (on Amazon Appstore and Minecraft app). Did a roll back to 0.14.3 and it loaded fine, but doesn't load any 0.15 versions. Incidentally Minecraft PE runs fine on my phone (Wileyfox Swift running android 6.0.1). Be amazing if you could sort this! His tab is effectively a fulltime minecraft device, so bit of a problem! Had hoped updates would have fixed it but nothing changed so now asking for help!

MCPE 0.15.6 still fails to startup - blank screen for 10 seconds and then exits (same as with all versions 0.15.x) Toshiba Thrive AT100, Android 4.0.4. worked fine with 0.14.3.

MCPE 0.15.6 still fails to startup - blank screen for 10 seconds and then exits (same as with all versions 0.15.x) Toshiba Thrive AT100, Android 4.0.4. worked fine with 0.14.3.

Still broken on Motorola Xoom (MZ604) unning android 4.4.4. I still get app stopped message after a black screen.

Still broken on Motorola Xoom (MZ604) unning android 4.4.4. I still get app stopped message after a black screen.

0.15.6 still broken for Samsung GT-P7510 with Android 4.0.4. No app stopped message just black screen then back to previous screen.

0.15.6 still broken for Samsung GT-P7510 with Android 4.0.4. No app stopped message just black screen then back to previous screen.

Updated to 0.15.6 on two Android devices
Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), Android OS version 5.0, Minecraft PE version 0.15.6 – WORKS FINE
Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), Android OS version 4.4.4, Minecraft PE version 0.15.6 – STILL CRASHES (upon launching app, immediately crashes "Unfortunately, Minecraft - Pocket Edition has stopped.")

Updated to 0.15.6 on two Android devices
Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), Android OS version 5.0, Minecraft PE version 0.15.6 – WORKS FINE
Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), Android OS version 4.4.4, Minecraft PE version 0.15.6 – STILL CRASHES (upon launching app, immediately crashes "Unfortunately, Minecraft - Pocket Edition has stopped.")

Updated to 0.15.6...STILL won't open! Asus transformer TF101 version 4.0.3

Updated to 0.15.6...STILL won't open! Asus transformer TF101 version 4.0.3

Why can't you guys fix this??? It's been months, ever since ver 15, won't open as all the others have stated. How bout at a bare minimum you let us know your at least working on it.
Samsung galaxy s7 edge, Android 6

Why can't you guys fix this??? It's been months, ever since ver 15, won't open as all the others have stated. How bout at a bare minimum you let us know your at least working on it.
Samsung galaxy s7 edge, Android 6

Guys, I figured out the issue and the solution. Why an idiot like me can solve this issue and not the giant company of professionals like mojang can't.
First the issue is caused by a texture pack you were using when you updated to minecraft. 0.15. I found this out by using a program to view the logcat, and found that minecraft was attempting to load the texture pack, even after Uninstalling and installing minecraft (and blocklauncher).

The solution is removing all the remnants of the texture pack and restoring the default textures... Go to Google play store, download and install "texture pack for minecraft pe" by Proton G. Open the program, click delete texture, click activate default texture packs, open minecraft, fixed

Guys, I figured out the issue and the solution. Why an idiot like me can solve this issue and not the giant company of professionals like mojang can't.
First the issue is caused by a texture pack you were using when you updated to minecraft. 0.15. I found this out by using a program to view the logcat, and found that minecraft was attempting to load the texture pack, even after Uninstalling and installing minecraft (and blocklauncher).

The solution is removing all the remnants of the texture pack and restoring the default textures... Go to Google play store, download and install "texture pack for minecraft pe" by Proton G. Open the program, click delete texture, click activate default texture packs, open minecraft, fixed

Sadly that doesn't do it for me, Ethan. I get "I couldn't find folder for texture packs", which is either because I deinstalled MCPE or manually deleted related folders at an early stage in trying to fix this.

Sadly that doesn't do it for me, Ethan. I get "I couldn't find folder for texture packs", which is either because I deinstalled MCPE or manually deleted related folders at an early stage in trying to fix this.

Lucky you, Ethan - thank you for this solution.
Unfortunately I have the same problem as Catriona Black. When I try to uninstall the textures, I get the same answer of "Texture Packs for Minecraft PE". It says, it can't find folder for texture packs.
Too bad. I have to wait on and hope.

Lucky you, Ethan - thank you for this solution.
Unfortunately I have the same problem as Catriona Black. When I try to uninstall the textures, I get the same answer of "Texture Packs for Minecraft PE". It says, it can't find folder for texture packs.
Too bad. I have to wait on and hope.

Having the exact same problem here as well.

Having the exact same problem here as well.

It was proposed as a solution to remove all texture packs back in June on MCPE-15986. 15986 is the issue that was resolved as being a duplicate of this issue. There are those that tried that fix back in June and found it did nothing, and there are those, like me, that never had any third party texture packs installed. So I am glad for you Ethan, but your solution doesn't work for others of us. Thanks anyway for trying.

It was proposed as a solution to remove all texture packs back in June on MCPE-15986. 15986 is the issue that was resolved as being a duplicate of this issue. There are those that tried that fix back in June and found it did nothing, and there are those, like me, that never had any third party texture packs installed. So I am glad for you Ethan, but your solution doesn't work for others of us. Thanks anyway for trying.

Sorry it's still not working for some of you, it's super frustrating!
I recommend you debug the issue yourselves (which is what led me to my solution. Download "catlog" from play store (sorry the program only works if ur rooted), fire up minecraft, wait for the error message, fire up catlog, and search for majong, read the error... Hopefully that will lead to at least you knowing what's going on, which for me was the remnants of an old texture pack

Sorry it's still not working for some of you, it's super frustrating!
I recommend you debug the issue yourselves (which is what led me to my solution. Download "catlog" from play store (sorry the program only works if ur rooted), fire up minecraft, wait for the error message, fire up catlog, and search for majong, read the error... Hopefully that will lead to at least you knowing what's going on, which for me was the remnants of an old texture pack

I've had this same problem since July 20th, my case wss closed as "resolved" because it was a duplicate of this, still nothing works for me.

I've had this same problem since July 20th, my case wss closed as "resolved" because it was a duplicate of this, still nothing works for me.

Followed the suggestion from Ethan to download catlog. Attached is the text log related to mojang. Doesn't tell me anything but perhaps you folks can tell what is going wrong.

Followed the suggestion from Ethan to download catlog. Attached is the text log related to mojang. Doesn't tell me anything but perhaps you folks can tell what is going wrong.

Mods: When will there be any newer additional "steps you can try" being provided by MOJANG support posted to this bug thread number???

This is getting ridiculous the amount of wait time being left "in-limbo" without any communications as to whether or not any of your staff is even looking into this issue, first of all... and then... possible documents/notes posted to this thread annotating detailed steps the tech-savvy among us can try to correct the issue.

For starters... you could post instructions for how to go about ensuring that you've checked for and eradicated all possible places and file locations where 3rd party texture packs may be located in the file system?

In response to this issue... I also setup my kids tablet so that it is associated with its own Google Play account based off his very own email address, in order to further isolate his tablet from my Visa accounts.

As such, I just now had to buy this App again for his device. Which I did, no big whoop.

But 0.15.6 is now installed... and as far as I can tell by going thru every app in the Apps manager... I've uninstalled (before re-purchasing) any and everything that even remotely resemble something Minecraft-related that was not actually Minecraft PE itself. And STILL... no go.

You invoke... there's some number of full seconds where screen is black... then Boop! right back out to home screen. No msgs of any kind.

At the very least can you post-up instructions for us non-root'd users for how to go about inspecting whichever event logs are in the OS for this?

I don't happen to develop in Android OS (yet). But I'll betcha money I can spot something that looks off in a log. Been using computers since C-64. Been coding since '92.

Just give me some direction here.

-G

Mods: When will there be any newer additional "steps you can try" being provided by MOJANG support posted to this bug thread number???

This is getting ridiculous the amount of wait time being left "in-limbo" without any communications as to whether or not any of your staff is even looking into this issue, first of all... and then... possible documents/notes posted to this thread annotating detailed steps the tech-savvy among us can try to correct the issue.

For starters... you could post instructions for how to go about ensuring that you've checked for and eradicated all possible places and file locations where 3rd party texture packs may be located in the file system?

In response to this issue... I also setup my kids tablet so that it is associated with its own Google Play account based off his very own email address, in order to further isolate his tablet from my Visa accounts.

As such, I just now had to buy this App again for his device. Which I did, no big whoop.

But 0.15.6 is now installed... and as far as I can tell by going thru every app in the Apps manager... I've uninstalled (before re-purchasing) any and everything that even remotely resemble something Minecraft-related that was not actually Minecraft PE itself. And STILL... no go.

You invoke... there's some number of full seconds where screen is black... then Boop! right back out to home screen. No msgs of any kind.

At the very least can you post-up instructions for us non-root'd users for how to go about inspecting whichever event logs are in the OS for this?

I don't happen to develop in Android OS (yet). But I'll betcha money I can spot something that looks off in a log. Been using computers since C-64. Been coding since '92.

Just give me some direction here.

-G

Gary which device is your child using? How much space is avaliable on the tablet? I think that makes the difference. MCPE use to take 23MB,then 32, now it's 75MB or something like that. Try to free up as much space and see if that help? Also depending on the devices CPU and processor it might not be compatible with the update? I know the newer versions of android 6.0.1 are not compatible with most apps too.

Gary which device is your child using? How much space is avaliable on the tablet? I think that makes the difference. MCPE use to take 23MB,then 32, now it's 75MB or something like that. Try to free up as much space and see if that help? Also depending on the devices CPU and processor it might not be compatible with the update? I know the newer versions of android 6.0.1 are not compatible with most apps too.

We have Sony S tablets (both now not accessing MCPE) - Android version 4.0.3.
Ever since the update introducing realms, whenever we try to open MCPE it hangs on a black screen for a few seconds then goes back to the home screen.
We have not been able to open it for over 3 months now and my children are getting rather upset.
I am too scared to update the iPad in case it stops working also!!
The last version to work on the Sony S tablets was v0.14.3.... every update since that version has resulted in the black screen/not opening problem.
I have installed every update so far, and tried all the suggestions on various threads, but nothing is yet to work. Latest update installed this morning on the Sony S tablet was v0.15.6.

We have Sony S tablets (both now not accessing MCPE) - Android version 4.0.3.
Ever since the update introducing realms, whenever we try to open MCPE it hangs on a black screen for a few seconds then goes back to the home screen.
We have not been able to open it for over 3 months now and my children are getting rather upset.
I am too scared to update the iPad in case it stops working also!!
The last version to work on the Sony S tablets was v0.14.3.... every update since that version has resulted in the black screen/not opening problem.
I have installed every update so far, and tried all the suggestions on various threads, but nothing is yet to work. Latest update installed this morning on the Sony S tablet was v0.15.6.

I doubt it's an issue of RAM. He can run Clumsy Ninja and it's file size is like twice as big as MCPE. Monster Dash by HalfBrick is also greater in size. Plus, when I went thru his device I went to town and yanked everything that didn't look like any of the apps I know he uses with any regularity. Indeed there were multiple MCPE add-on mod apps though. As I said before, I specifically went thru and yanked any and all of those.

But... if there is the possibility that the uninstalls leave behind files that might affect this issue... that was why I asked if the support staff would be so kind as to post up a doc showing which folders to look for and wipe-clean, I'd be more than happy to do so. If requested, I'd even document any findings in them, if they felt it might help ID whats the cause.

"Do it for the kids man, do it for the kids!". Support staff... please understand this issue is depriving all these kids of one of their favorite past-times.

Big thanks to Nat Thomas for noting which was last version to work. Hopefully then can look at their Build/Revision history and get an idea for what new coding changes might be throwing this off. Another user talked about it seems to be since the introduction of the Realms feature related to ?XBOX Live?

I doubt it's an issue of RAM. He can run Clumsy Ninja and it's file size is like twice as big as MCPE. Monster Dash by HalfBrick is also greater in size. Plus, when I went thru his device I went to town and yanked everything that didn't look like any of the apps I know he uses with any regularity. Indeed there were multiple MCPE add-on mod apps though. As I said before, I specifically went thru and yanked any and all of those.

But... if there is the possibility that the uninstalls leave behind files that might affect this issue... that was why I asked if the support staff would be so kind as to post up a doc showing which folders to look for and wipe-clean, I'd be more than happy to do so. If requested, I'd even document any findings in them, if they felt it might help ID whats the cause.

"Do it for the kids man, do it for the kids!". Support staff... please understand this issue is depriving all these kids of one of their favorite past-times.

Big thanks to Nat Thomas for noting which was last version to work. Hopefully then can look at their Build/Revision history and get an idea for what new coding changes might be throwing this off. Another user talked about it seems to be since the introduction of the Realms feature related to ?XBOX Live?

My child has had the same issue since 0.15.0 was released. For the past two months I have uninstalled, reinstalled, deleted skins, opened up space, etc. to no avail. We have a Samsung Galaxy Tab 4, Model, SM-T230NU, Android Version 4.4.2.

Black screen.... Unfortunately, Minecraft Pocket Edition has stopped.

Please help. Is there a way to reinstall the 0.14 version?

My child has had the same issue since 0.15.0 was released. For the past two months I have uninstalled, reinstalled, deleted skins, opened up space, etc. to no avail. We have a Samsung Galaxy Tab 4, Model, SM-T230NU, Android Version 4.4.2.

Black screen.... Unfortunately, Minecraft Pocket Edition has stopped.

Please help. Is there a way to reinstall the 0.14 version?

I've been having the same problem for 2 months as well, i tried everything and nothing worked. It is taking way too long, my kid is very disappointed, we have a Samsung galaxy tablet

I've been having the same problem for 2 months as well, i tried everything and nothing worked. It is taking way too long, my kid is very disappointed, we have a Samsung galaxy tablet

Hi, My daughter is having the same issue. We purchased the game about a week ago and it was working fine until it updated. She hasn't been able to play it since. She has a Samsung tab 4. It's appalling that based on this thread it seems to have been going on for months. If I would have known I would not have a lowed my daughter to use her birthday money to pay for it. We have tried uninstalling,etc...

Hi, My daughter is having the same issue. We purchased the game about a week ago and it was working fine until it updated. She hasn't been able to play it since. She has a Samsung tab 4. It's appalling that based on this thread it seems to have been going on for months. If I would have known I would not have a lowed my daughter to use her birthday money to pay for it. We have tried uninstalling,etc...

Asus Transformer TF101 running Android 4.0.3.
Games has been crashing for several months (through a couple of updates to 0.15.6)

Is there a location for log files?

Asus Transformer TF101 running Android 4.0.3.
Games has been crashing for several months (through a couple of updates to 0.15.6)

Is there a location for log files?

Come on Mojang. This has been an issue for many since 0.15.0. Seemingly common characteristics are folks running Android 4.x.x. People are willing to send logs and help troubleshoot. Unfortunately the 0.16.x beta versions still do not run for many. We have bought this app 3 times in our family - 2 of the tablets will not run it.
On my daughter's Motorola Xoom running 4.4.4, the first anomaly to note in the logs shows issues accessing an unavailable shared library xperiaplaycertified and then numerous errors associated with /data/app-lib/com.mojang.minecraftpe-1/libminecraftpe.so

Come on Mojang. This has been an issue for many since 0.15.0. Seemingly common characteristics are folks running Android 4.x.x. People are willing to send logs and help troubleshoot. Unfortunately the 0.16.x beta versions still do not run for many. We have bought this app 3 times in our family - 2 of the tablets will not run it.
On my daughter's Motorola Xoom running 4.4.4, the first anomaly to note in the logs shows issues accessing an unavailable shared library xperiaplaycertified and then numerous errors associated with /data/app-lib/com.mojang.minecraftpe-1/libminecraftpe.so

Inspecting logs during startup attempt of MCPE the following lines caught my eye:

D/dalvikvm( 2201): Added shared lib /data/data/com.mojang.minecraftpe/lib/libgnustl_shared.so
D/dalvikvm( 2201): No JNI_OnLoad found in /data/data/com.mojang.minecraftpe/lib/libgnustl_shared.so ... skipping init
D/MCPE ( 2201): OVRfmod library not found
D/MCPE ( 2201): OVRPlatform library not found
D/dalvikvm( 2201): Trying to load lib /data/data/com/mojang.minecraftpe/lib/libfmod.so
D/dalvikvm( 2201): Added shared lib... <the same one>
D/dalvikvm ( 2201): Trying to load lib /data/data/com.mojang.minecraftpe/lib/libminecraftpe.so
F/libc ( 2201): Fatal signal 4 (SIGILL) at <such and such address> (code=1)
.
.
.
then a bunch of I/DEBUG messages for process id (82) which are about pid 2201
.
.
then..
V/NvAudioALSA (86): Closing ALSA device!, curDev 0x2, curMode 0
I/BootReceiver (143): Copying /data/tombstones/tombstone_03 to DropBox (SYSTEM_TOMBSTONE)

Could this be some kind of scenario where a different version of a common shared library becomes installed into the Andriod device by another vendors software and messes isht up? Much like "DLL-Hell" in Windows?

Why is it telling me OVRfmod library not found? and OVRplatform library not found?

Could it be that needed components are not being deployed into your installer app?

Inspecting logs during startup attempt of MCPE the following lines caught my eye:

D/dalvikvm( 2201): Added shared lib /data/data/com.mojang.minecraftpe/lib/libgnustl_shared.so
D/dalvikvm( 2201): No JNI_OnLoad found in /data/data/com.mojang.minecraftpe/lib/libgnustl_shared.so ... skipping init
D/MCPE ( 2201): OVRfmod library not found
D/MCPE ( 2201): OVRPlatform library not found
D/dalvikvm( 2201): Trying to load lib /data/data/com/mojang.minecraftpe/lib/libfmod.so
D/dalvikvm( 2201): Added shared lib... <the same one>
D/dalvikvm ( 2201): Trying to load lib /data/data/com.mojang.minecraftpe/lib/libminecraftpe.so
F/libc ( 2201): Fatal signal 4 (SIGILL) at <such and such address> (code=1)
.
.
.
then a bunch of I/DEBUG messages for process id (82) which are about pid 2201
.
.
then..
V/NvAudioALSA (86): Closing ALSA device!, curDev 0x2, curMode 0
I/BootReceiver (143): Copying /data/tombstones/tombstone_03 to DropBox (SYSTEM_TOMBSTONE)

Could this be some kind of scenario where a different version of a common shared library becomes installed into the Andriod device by another vendors software and messes isht up? Much like "DLL-Hell" in Windows?

Why is it telling me OVRfmod library not found? and OVRplatform library not found?

Could it be that needed components are not being deployed into your installer app?

OK... so it looks like when the app is initializing (on my device) it can't find the libraries for the FMOD platform-independant audio libraries.

What's a quick and easy way for me to get these libraries installed back onto this device that I could perhaps invoke from Google Play Store?

Which folder should the fmodex.jar file be residing in... in order for the app to be able to see it and load it in on startup?

OK... so it looks like when the app is initializing (on my device) it can't find the libraries for the FMOD platform-independant audio libraries.

What's a quick and easy way for me to get these libraries installed back onto this device that I could perhaps invoke from Google Play Store?

Which folder should the fmodex.jar file be residing in... in order for the app to be able to see it and load it in on startup?

Can't tell if anyone is looking at this problem. Haven't seen any feedback from Mojang. Just in case someone is looking, I thought I would submit a couple of additional crash dumps. I don't know enough to tell what is going on but perhaps someone from Mojang can. These were on 0.15.7.

Can't tell if anyone is looking at this problem. Haven't seen any feedback from Mojang. Just in case someone is looking, I thought I would submit a couple of additional crash dumps. I don't know enough to tell what is going on but perhaps someone from Mojang can. These were on 0.15.7.

I am doing my best, but as you are already aware, keeping blackscreen fails and crashes sorted out has not happened very effectively. @unknown I've pinged the devs about FMOD issues before, I'll add yours to the list. I am suspicious of them too. As far as I can tell, OVRfmod is a FMOD for Oculus Rift VR.

As early as 0.13.1 we were seeing FMOD issues. See this comment for example: https://bugs.mojang.com/browse/MCPE-8332?focusedCommentId=279463&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-279463

Notably:

I/dalvikvm( 4275): Could not find method android.media.AudioManager.getProperty, referenced from method org.fmod.FMOD.getOutputBlockSize

I am doing my best, but as you are already aware, keeping blackscreen fails and crashes sorted out has not happened very effectively. @unknown I've pinged the devs about FMOD issues before, I'll add yours to the list. I am suspicious of them too. As far as I can tell, OVRfmod is a FMOD for Oculus Rift VR.

As early as 0.13.1 we were seeing FMOD issues. See this comment for example: https://bugs.mojang.com/browse/MCPE-8332?focusedCommentId=279463&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-279463

Notably:

I/dalvikvm( 4275): Could not find method android.media.AudioManager.getProperty, referenced from method org.fmod.FMOD.getOutputBlockSize

Hi Gary, I agree with you - and I will be one of those parents you are writing about.
Perhaps I would not have posted such a comment just on the day, where for the first time since many weeks someone of Mojang seems to take notice and to begin to care about it.
By the way: Same problem still, even with version 15.7: black screen for a few seconds, than return to the previous screen without any further comment. Boring.
I am still somewhat optimistic.

Device: Acer Iconia A200, Android 4.0.3

Hi Gary, I agree with you - and I will be one of those parents you are writing about.
Perhaps I would not have posted such a comment just on the day, where for the first time since many weeks someone of Mojang seems to take notice and to begin to care about it.
By the way: Same problem still, even with version 15.7: black screen for a few seconds, than return to the previous screen without any further comment. Boring.
I am still somewhat optimistic.

Device: Acer Iconia A200, Android 4.0.3

I reported this issue back in June, I still have the same problem, crashes and the message pops up: Minecraft has stopped...
Samsung Galaxy tablet

I reported this issue back in June, I still have the same problem, crashes and the message pops up: Minecraft has stopped...
Samsung Galaxy tablet

0.15.9 still broken on Moto Xoom.

0.15.9 still broken on Moto Xoom.

Moto Xoom 0.15.9 crash log

Moto Xoom 0.15.9 crash log

Updated to 0.15.9 on two android devices:
Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), Android OS version 5.0, Minecraft PE version 0.15.9, never any 3rd party mods etc. – WORKS FINE
Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), Android OS version 4.4.4, Minecraft PE version 0.15.9, never any 3rd party mods etc. – STILL CRASHES (upon launching app, immediately crashes "Unfortunately, Minecraft - Pocket Edition has stopped.")

This has been a major problem since JUNE. What's being done to make it right? How long are we going to have to wait to have a usable version of this software we paid for? It's really frustrating.

Updated to 0.15.9 on two android devices:
Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), Android OS version 5.0, Minecraft PE version 0.15.9, never any 3rd party mods etc. – WORKS FINE
Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), Android OS version 4.4.4, Minecraft PE version 0.15.9, never any 3rd party mods etc. – STILL CRASHES (upon launching app, immediately crashes "Unfortunately, Minecraft - Pocket Edition has stopped.")

This has been a major problem since JUNE. What's being done to make it right? How long are we going to have to wait to have a usable version of this software we paid for? It's really frustrating.

Hi Mods, something that might help in terms of where to start looking at a fix: in previous versions, I was able to find the Mojang games folder on my Tablet...now with 0.15.xx I can't find anything at all. I've downloaded the game alright, but I'm not even sure if the game is installed (other than the screen shortcut which is supposed to launch the game).

Not sure if it's relevant at all, but it's a noticeable change from previous editions.

Hi Mods, something that might help in terms of where to start looking at a fix: in previous versions, I was able to find the Mojang games folder on my Tablet...now with 0.15.xx I can't find anything at all. I've downloaded the game alright, but I'm not even sure if the game is installed (other than the screen shortcut which is supposed to launch the game).

Not sure if it's relevant at all, but it's a noticeable change from previous editions.

0.15.10 still broken on Moto Xoom running Android 4.4.4.

0.15.10 still broken on Moto Xoom running Android 4.4.4.

Same here. The game wouldn't start ("minecraft has stopped workin' ") since some version on summer 2016 (but I definitely know that 0.14.3 works for me). Currently I have 0.15.10 and it doesn't work as well. My device is Acer Iconia tab a500, android version is 4.4.4. The game doesn't work no matter what runtime I use, either dalvik or ART. I even completely reinstalled android (it became laggy anyway). Here's my logcat: http://pastebin.com/c3gGV1k4 (Same as Gary D. Hart's BTW)

Same here. The game wouldn't start ("minecraft has stopped workin' ") since some version on summer 2016 (but I definitely know that 0.14.3 works for me). Currently I have 0.15.10 and it doesn't work as well. My device is Acer Iconia tab a500, android version is 4.4.4. The game doesn't work no matter what runtime I use, either dalvik or ART. I even completely reinstalled android (it became laggy anyway). Here's my logcat: http://pastebin.com/c3gGV1k4 (Same as Gary D. Hart's BTW)

Acer Iconia tab a500 android 4.4.4 MCPE 0.15.10

Acer Iconia tab a500 android 4.4.4 MCPE 0.15.10

0.16.0 Still doesn't work on Acer A500 4.4.4

0.16.0 Still doesn't work on Acer A500 4.4.4

Updated to 0.16.0 on two android devices:

Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), Android OS version 5.0, Minecraft PE version 0.16.0, never any 3rd party mods etc. – RUNS (I'll save my complaints about 0.16.0 for a more appropriate forum).

Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), Android OS version 4.4.4, Minecraft PE version 0.16.0, never any 3rd party mods etc. – STILL CRASHES (upon launching app, immediately crashes "Unfortunately, Minecraft - Pocket Edition has stopped."). Last working version: 0.14.3

So frustrating! What can we do to help identify the problem? It hasn't worked for almost FIVE MONTHS now... C'mon guys!

Updated to 0.16.0 on two android devices:

Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), Android OS version 5.0, Minecraft PE version 0.16.0, never any 3rd party mods etc. – RUNS (I'll save my complaints about 0.16.0 for a more appropriate forum).

Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), Android OS version 4.4.4, Minecraft PE version 0.16.0, never any 3rd party mods etc. – STILL CRASHES (upon launching app, immediately crashes "Unfortunately, Minecraft - Pocket Edition has stopped."). Last working version: 0.14.3

So frustrating! What can we do to help identify the problem? It hasn't worked for almost FIVE MONTHS now... C'mon guys!

0.16.0.5 still broken on Moto Xoom running Android 4.4.4 - i have had the same issue since 0.15.0. Works fine on my Samsung Galaxy Tab 10.5 running Android 7.

0.16.0.5 still broken on Moto Xoom running Android 4.4.4 - i have had the same issue since 0.15.0. Works fine on my Samsung Galaxy Tab 10.5 running Android 7.

Finally found this.

Ours stopped working on as Asus Nexus 7 on Christmas 2015. Replaced it with an Acer Iconic tab8. 2nd Nexus crashed so bought another tab8, MCPE failed to load. Two weeks later (update) it failed on the 1st Acer as well. I tried MCPE on my Nexus 6P (goes right to Xbox live screen and plays). Bought a cheap Moto E (phone) and all updates work, latest 0.16.0.5 still doesn't launch on the kid's Acer A1-840FHD running 4.4.2

What can I do to help? Our MCPE was purchased through Amazon

Finally found this.

Ours stopped working on as Asus Nexus 7 on Christmas 2015. Replaced it with an Acer Iconic tab8. 2nd Nexus crashed so bought another tab8, MCPE failed to load. Two weeks later (update) it failed on the 1st Acer as well. I tried MCPE on my Nexus 6P (goes right to Xbox live screen and plays). Bought a cheap Moto E (phone) and all updates work, latest 0.16.0.5 still doesn't launch on the kid's Acer A1-840FHD running 4.4.2

What can I do to help? Our MCPE was purchased through Amazon

on 0.16.0.5 update,the game crash if I do not touch anything in main menu.So,I tap settings,skin,store and play button quickly and repeat before the game crash.The game need warm up.Also,I overclocked and push GPU capable on my device and forcing the game active.

one thing ,mcpe less crash if playing while charging

on 0.16.0.5 update,the game crash if I do not touch anything in main menu.So,I tap settings,skin,store and play button quickly and repeat before the game crash.The game need warm up.Also,I overclocked and push GPU capable on my device and forcing the game active.

one thing ,mcpe less crash if playing while charging

Error when opening the app - "Unfortunately, Minecraft - Pocket Edition has stopped". I am unable to open Minecraft at all

Tablet model:
ASUS K013
Android 4.4.2

I have attempted the following without success:

• updating the game

• uninstalling (incl all root files) then re-installing

• completely restoring the tablet to factory settings without using back up files (i.e. totally clean tablet)

• turning WIFI off when running

• on and off charge

Downloaded from Amazon and attempted to play several times, also tried Playstore, no luck from either

Error when opening the app - "Unfortunately, Minecraft - Pocket Edition has stopped". I am unable to open Minecraft at all

Tablet model:
ASUS K013
Android 4.4.2

I have attempted the following without success:

• updating the game

• uninstalling (incl all root files) then re-installing

• completely restoring the tablet to factory settings without using back up files (i.e. totally clean tablet)

• turning WIFI off when running

• on and off charge

Downloaded from Amazon and attempted to play several times, also tried Playstore, no luck from either

0.17.0 B2 was crashed on my device without giving any information such as "unfortunatenly Minecraft : Pocket Edition has stopped". It just went out directly....

0.17.0 B2 was crashed on my device without giving any information such as "unfortunatenly Minecraft : Pocket Edition has stopped". It just went out directly....

0.16.2.2 Still doesn't work.

0.16.2.2 Still doesn't work.

0.16.2.2 just hit Amazon app store.

Still not working on the Acer Iconic

Still works on a Moto E gen 2 phone

0.16.2.2 just hit Amazon app store.

Still not working on the Acer Iconic

Still works on a Moto E gen 2 phone

Interestingly enough, I tried installing the Xbox app that shows MCPE in it, and that crashes as well.

MC story mode app works though

Interestingly enough, I tried installing the Xbox app that shows MCPE in it, and that crashes as well.

MC story mode app works though

1.0 beta build 3 still wouldn't launch on Acer Iconia A500 4.4.4 Tegra 2 chipset.

1.0 beta build 3 still wouldn't launch on Acer Iconia A500 4.4.4 Tegra 2 chipset.

1.0.0.7 still wouldn't start =( Does anyone still have this issue? Seems to be pretty calm here lately...

1.0.0.7 still wouldn't start =( Does anyone still have this issue? Seems to be pretty calm here lately...

We gave up waiting and bought a new tablet. Which is what I presume they are counting on.

We gave up waiting and bought a new tablet. Which is what I presume they are counting on.

Minecraft still won't open on my Asus transformer TF101 version 4.0.3.

Minecraft still won't open on my Asus transformer TF101 version 4.0.3.

So, when I mentioned in July that I suspected it had to do with processor architecture, I might have been in the right ballpark. On a similar bug report – MCPE-8332 Minecraft PE not starting (blackscreen) – the problem seems to be caused by some chipsets that do not include the NEON extension. Could this be what's causing these devices to be unable to run MCPE 0.15.x and up? Pertinent comments from MCPE-8332 are quoted below.

"MCPE-8332 Soren Hannibal said:
Ok, so we reproduced the issue on the Motorola Xoom, and I have investigated this thoroughly for the last 2 days. Unfortunately I have some bad news. The problem is caused by the fact that a small number of chipsets used for Android devices (like the Nvidia Tegra 2) does not include the Neon extension. About 6 months ago we made a number of major architectural changes that means we rely on Neon for a number of things – including making the game run faster, to compensate for the performance cost of all the added features.
While we will investigate further if we can fix this, it’s a very large task to take on, and it’s would risk destabilizing the game for everyone else. I think it would take at least 3 months from now to have a verified, fully tested fix. I’m not sure if it is even possible for us to fix it at all, but I will be trying.

[MCPE Mod] rplatham said:
I've updated the ticket description so this information about Neon is easy to find. For those experiencing a Blackscreen crash at startup of MCPE, please check to see if your device supports Neon. As in Soren Hannibal's comments above, MCPE on Android devices requires a processor that supports Neon and will crash to a blackscreen if your processor does not support Neon.
You can check if your device supports Neon by installing a system checking tool and looking at the supported features for your processor. I recommend SysCheck by Christopher Moeller because it is free, simple and because you can see if your processor supports Neon on the very first page, just like in this screenshot (ugly red circling added for emphasis).
If you are still getting a Blackscreen crash at start up of MCPE and you have confirmed that your device supports Neon, then please create a new ticket and mention that you've already checked for Neon support. We really hope this is the only reason for a blackscreen crash at start up, but if there are more bugs, we'd like to figure them out and squash them too."

So, when I mentioned in July that I suspected it had to do with processor architecture, I might have been in the right ballpark. On a similar bug report – MCPE-8332 Minecraft PE not starting (blackscreen) – the problem seems to be caused by some chipsets that do not include the NEON extension. Could this be what's causing these devices to be unable to run MCPE 0.15.x and up? Pertinent comments from MCPE-8332 are quoted below.

"MCPE-8332 Soren Hannibal said:
Ok, so we reproduced the issue on the Motorola Xoom, and I have investigated this thoroughly for the last 2 days. Unfortunately I have some bad news. The problem is caused by the fact that a small number of chipsets used for Android devices (like the Nvidia Tegra 2) does not include the Neon extension. About 6 months ago we made a number of major architectural changes that means we rely on Neon for a number of things – including making the game run faster, to compensate for the performance cost of all the added features.
While we will investigate further if we can fix this, it’s a very large task to take on, and it’s would risk destabilizing the game for everyone else. I think it would take at least 3 months from now to have a verified, fully tested fix. I’m not sure if it is even possible for us to fix it at all, but I will be trying.

[MCPE Mod] rplatham said:
I've updated the ticket description so this information about Neon is easy to find. For those experiencing a Blackscreen crash at startup of MCPE, please check to see if your device supports Neon. As in Soren Hannibal's comments above, MCPE on Android devices requires a processor that supports Neon and will crash to a blackscreen if your processor does not support Neon.
You can check if your device supports Neon by installing a system checking tool and looking at the supported features for your processor. I recommend SysCheck by Christopher Moeller because it is free, simple and because you can see if your processor supports Neon on the very first page, just like in this screenshot (ugly red circling added for emphasis).
If you are still getting a Blackscreen crash at start up of MCPE and you have confirmed that your device supports Neon, then please create a new ticket and mention that you've already checked for Neon support. We really hope this is the only reason for a blackscreen crash at start up, but if there are more bugs, we'd like to figure them out and squash them too."

MCPE 0.16.2 on two devices:

Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), SUPPORTS NEON, Android OS version 5.0, Minecraft PE version 0.16.0, never any 3rd party mods etc. – RUNS

Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), DOES NOT SUPPORT NEON, Android OS version 4.4.4, Minecraft PE version 0.16.0, never any 3rd party mods etc. – STILL CRASHES (upon launching app, immediately crashes "Unfortunately, Minecraft - Pocket Edition has stopped."). Last working version: 0.14.3

MCPE 0.16.2 on two devices:

Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), SUPPORTS NEON, Android OS version 5.0, Minecraft PE version 0.16.0, never any 3rd party mods etc. – RUNS

Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), DOES NOT SUPPORT NEON, Android OS version 4.4.4, Minecraft PE version 0.16.0, never any 3rd party mods etc. – STILL CRASHES (upon launching app, immediately crashes "Unfortunately, Minecraft - Pocket Edition has stopped."). Last working version: 0.14.3

I think you hit the nail on the head with this one.

Sure enough... in this message forum thread... I read Acer Iconia A500. (Among MANY others)

Since this message thread seemed to have a very definitive list of models which do not support NEON I figured I'd post the link to it here so that OTHER concerned parents such as myself who'd like to get their kid back up and being able to enjoy the game will now have a point of reference for knowing which models they can AVOID.

https://forum.unity3d.com/threads/failure-to-initialize-your-hardware-does-not-support-this-application-sorry.311613/

I think you hit the nail on the head with this one.

Sure enough... in this message forum thread... I read Acer Iconia A500. (Among MANY others)

Since this message thread seemed to have a very definitive list of models which do not support NEON I figured I'd post the link to it here so that OTHER concerned parents such as myself who'd like to get their kid back up and being able to enjoy the game will now have a point of reference for knowing which models they can AVOID.

https://forum.unity3d.com/threads/failure-to-initialize-your-hardware-does-not-support-this-application-sorry.311613/

Just checked this. Wife's Samsung S6, daughter's Moto E gen2, and my Nexus 6P all support neon.

The Acer iconia tab 8 A540fhd has the Intel atom quad core and there is no neon support. This device has failed to launch MCPE for over a year.

Major kudos on this for finding a link (from 2015!)

Just checked this. Wife's Samsung S6, daughter's Moto E gen2, and my Nexus 6P all support neon.

The Acer iconia tab 8 A540fhd has the Intel atom quad core and there is no neon support. This device has failed to launch MCPE for over a year.

Major kudos on this for finding a link (from 2015!)

That's it guys, now we have the answer. Thanks Matthew for researching this.

That's it guys, now we have the answer. Thanks Matthew for researching this.

I use a ipad mini and my game does this exact same thing? I have no idea if it has this neon thing because there is no app to check. Help?

I use a ipad mini and my game does this exact same thing? I have no idea if it has this neon thing because there is no app to check. Help?

MCPE crashes sometimes on startup and in worlds on my iPhone 6, iOS 10.1 since the 1.0 update

MCPE crashes sometimes on startup and in worlds on my iPhone 6, iOS 10.1 since the 1.0 update

MCPE 1.0 crashed the other day on me while playing offline and the issue only resolved after connecting to Wi-Fi. I play on a Wi-Fi only iPad Air 2 with iOS 10.2.

This was an odd experience considering I often play on my iPad without an internet connection.

MCPE 1.0 crashed the other day on me while playing offline and the issue only resolved after connecting to Wi-Fi. I play on a Wi-Fi only iPad Air 2 with iOS 10.2.

This was an odd experience considering I often play on my iPad without an internet connection.

I can't update one device to 1.0.0.16... Was working fine on 0.16....

Previous device without neon capability still unable to play 1.0.x

I can't update one device to 1.0.0.16... Was working fine on 0.16....

Previous device without neon capability still unable to play 1.0.x

On Amazon Fire. Updated to 1.0.0.16. Started nrew game and added fantasy texture. Hit play and game crashes returning me to home screen. Force stopped game in app settings and tried again. In list of games is the game I tried to make and I start it, game crashes again.

On Amazon Fire. Updated to 1.0.0.16. Started nrew game and added fantasy texture. Hit play and game crashes returning me to home screen. Force stopped game in app settings and tried again. In list of games is the game I tried to make and I start it, game crashes again.

Because I always have lag in the menus?

Because I always have lag in the menus?

Is this issue still occurring in 1.0.4.11 (or 1.0.5.3)?

Is this issue still occurring in 1.0.4.11 (or 1.0.5.3)?

Just installed 1.0.6 and it has fixed the problem on my Samsung GT-P7510 with Android 4.0.4. Black screen on startup problem started on my system with the update to 0.15.1 back in June of last year. It has been a long time coming but better late than never. Since I was originally prompted to move my problem report here from MCPE-8332 I have also commented on that issue. Thanks for the update.

Just installed 1.0.6 and it has fixed the problem on my Samsung GT-P7510 with Android 4.0.4. Black screen on startup problem started on my system with the update to 0.15.1 back in June of last year. It has been a long time coming but better late than never. Since I was originally prompted to move my problem report here from MCPE-8332 I have also commented on that issue. Thanks for the update.

I can confirm that while my Samsung SII (Model SPH-D710) with Android 4.0.4 it started loading MCPE at version 0.16.2 again but took approximately 1 minute and 20 seconds to load the screen. Now, I just installed version 1.0.6 and with version 1.0.6 that start time is down to 47 seconds.

Good Job!

I can confirm that while my Samsung SII (Model SPH-D710) with Android 4.0.4 it started loading MCPE at version 0.16.2 again but took approximately 1 minute and 20 seconds to load the screen. Now, I just installed version 1.0.6 and with version 1.0.6 that start time is down to 47 seconds.

Good Job!

Version 1.0.7.0 (Amazon App Store)

Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), SUPPORTS NEON, Android OS version 5.0, Minecraft PE version 1.0.7.0, never any 3rd party mods etc. – RUNS

Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), DOES NOT SUPPORT NEON, Android OS version 4.4.4, Minecraft PE version 1.0.7.0, never any 3rd party mods etc. – STILL CRASHES (app crashes within 2 seconds of launching "Unfortunately, Minecraft - Pocket Edition has stopped."). Last working version: 0.14.3

I'm glad to see the latest updates are now working for some devices without NEON support. Unfortunately, mine still crashes. Happy to provide any info I can to help solve this (almost year-old) problem.

Version 1.0.7.0 (Amazon App Store)

Samsung Galaxy S5, Qualcomm Snapdragon 801 quad-core processor (ARM), SUPPORTS NEON, Android OS version 5.0, Minecraft PE version 1.0.7.0, never any 3rd party mods etc. – RUNS

Dell Venue 7 3740, Intel Atom z3460 dual-core processor (x86), DOES NOT SUPPORT NEON, Android OS version 4.4.4, Minecraft PE version 1.0.7.0, never any 3rd party mods etc. – STILL CRASHES (app crashes within 2 seconds of launching "Unfortunately, Minecraft - Pocket Edition has stopped."). Last working version: 0.14.3

I'm glad to see the latest updates are now working for some devices without NEON support. Unfortunately, mine still crashes. Happy to provide any info I can to help solve this (almost year-old) problem.

Just started crashing for me on 7/10/17, nobody had used it for a few days, not sure what changed.
The Mojang logo on white screen comes up, then after a bit the application tanks. I have tried opening it in "airplane mode" as well as after rebooting in airplane mode. Still crashes.

Window 10 version, as of last week we were running build 399004, dated 2017-06-29. I think it's version 1.1.3.52 but hard to say without getting it to start up. Unless you can point me to logfiles that would tell what version we've been updated to...

Windows 10 Pro, build 15063.413
Intel HD Graphics 4400, driver 20.19.15.4531, dated 9/29/16 (what Windows says is installed)
(slightly concerned about the driver because Intel's site says the latest driver has a newer date but an older version number)

This may be a red herring but I did notice a few days ago that Windows has in some sense changed its idea of our monitor (HDMI connection), as it's making the "hardware connected" chime when monitor is powered on/off or HDMI cable unplugged, for the first time ever. Monitor is a Dell S2409W. Driver version 1.0.0.0, date 5/11/2009, the driver file has a timestamp of 3/18/2017.

PS - no texture packs or third party anything.

Just started crashing for me on 7/10/17, nobody had used it for a few days, not sure what changed.
The Mojang logo on white screen comes up, then after a bit the application tanks. I have tried opening it in "airplane mode" as well as after rebooting in airplane mode. Still crashes.

Window 10 version, as of last week we were running build 399004, dated 2017-06-29. I think it's version 1.1.3.52 but hard to say without getting it to start up. Unless you can point me to logfiles that would tell what version we've been updated to...

Windows 10 Pro, build 15063.413
Intel HD Graphics 4400, driver 20.19.15.4531, dated 9/29/16 (what Windows says is installed)
(slightly concerned about the driver because Intel's site says the latest driver has a newer date but an older version number)

This may be a red herring but I did notice a few days ago that Windows has in some sense changed its idea of our monitor (HDMI connection), as it's making the "hardware connected" chime when monitor is powered on/off or HDMI cable unplugged, for the first time ever. Monitor is a Dell S2409W. Driver version 1.0.0.0, date 5/11/2009, the driver file has a timestamp of 3/18/2017.

PS - no texture packs or third party anything.

@unknown - Have you tried a full reinstall of the game?

Backup any data you don't want to lose, then uninstall then reinstall the game. You might find following links helpful:

• How to Back Up Worlds

• How to uninstall and reinstall a game on Windows 10

Also, please check that your system drivers are all up to date before reporting back.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

@unknown - Have you tried a full reinstall of the game?

Backup any data you don't want to lose, then uninstall then reinstall the game. You might find following links helpful:

• How to Back Up Worlds

• How to uninstall and reinstall a game on Windows 10

Also, please check that your system drivers are all up to date before reporting back.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki