Game crashes on launch after 1.21.72 update

The same error since yesterday, almost no diferente in the videos. I search and test many solutions and any didn't work.

me too

Hi!

Can you please upload a crash dump and crash logs?

This ticket will automatically reopen when you reply.

Here’s my crash log

This happens to me, whether I open from the launcher or from anywhere else.

I have the same issue.

https://report.bugs.mojang.com/servicedesk/customer/portal/6/MCPE-194250

It has something to do with Graphics Drivers because when I installed a different Graphics Driver ( from intel 2000 HD integrated Graphics to Microsoft basic display adapter ) it worked

This problem should be a priority, directly not being able to enter

Most people have done procedures such as:

-Repair, reinstall the application or download from different launcher like from microsoft store or minecraft launcher official.

-Change the priority settings in advanced graphics settings for both windows 10/11

-Set maximum performance in power plans if it is a performance problem.

-Remove and reinstall xbox processes and services (xbox gaming services)

-Update graphics and other similar components to check for compatibility issues with them

-Change screen resolutions (if it results in a problem related to the same)

And in more extreme cases try reinstalling windows 10/11 from factory to repair documents, dxdiag and different methods with internal system parameters like repairing systemdll files.

I tried these methods and they don't work as most of them, I made two tests with the last methods I found and the first one is a launcher Release 0.5.0 · MCMrARM/mc-w10-version-launcher that saves previous versions and can be reinstalled to use, since 1.21.50 it worked.

However you need to enter the actual 1.21.72 and the second method I tried is with the change of integrated and dedicated graphics card from the device management options>Screen adapters> Dedicated graphics card (switch to integrated graphics card) and (Integrated graphics card disable and try to open without graphics card)It works.

There could be some compatibility problem with integrated graphics cards Intel core, AMD APU or something related to what runtime broker (The process that approves if it works correctly denies the game to start) There are some tutorials where people give you the time to deny the process by finishing it and it starts correctly but well that's my input.

Someone who can check my steps to confirm if it works for them or discard it so we can help.

Playing with an integrated graphics card having a dedicated one disabled and playing without an integrated graphics card are not a possibility to use the game so they are just information.

I tried everything except reinstalling Windows. But I’ve read from people who unsuccessfully did that. So I spare myself the time and headaches.

I don’t have a VPN (for some shutting off the VPN worked).

I don’t have an Intel graphic chip, so that’s also not the solution for me.

To me it looks like several groups who have this problem for several reasons and very different hardware and software setups.

I tried to solve this problem with several methods and simply nothing happens, the problem persists, please Mojang I need a solution to this problem, I hope this is solved soon.

There was an update and it fixed the problem in my case, please everyone try it to see if it fixed the problem.

Same, fixed it for me.
A shame that all my worlds got deleted, I guess as part of the trouble shooting process.

But I’m happy that I can play now.

Thanks for fixing it.

What do you update Esteban?