Note
Mojang are aware of the issue and are working on a fix.
https://twitter.com/MojangStatus/status/1257818612900999168
The purchases of clothes that I made, simply disappeared from my account, and now you ask me to buy again ... Is this theft? or a bug? Wait!!!!
Linked issues
is duplicated by 89
BDS-5044
Marketplace items are gone
Resolved
BDS-5046
I went on Minecraft on my Xbox and my skins and worlds that I bought got deleted
Resolved
BDS-5048
Items I bought in store/shop of minecraft are locked
Resolved
BDS-5050
All Packs are missing from my account
Resolved
BDS-5051
All of my skins and everything on my main account had disappeared I am not able to recover them it says that I need to buy them even though I already had.
Resolved
Attachments
Comments 24
I'm relieved to see this is being looked into! When I first researched the issue, I saw posts dating back to 2018 and was nervous that this would be an unresolved money-stealing bug.
I bought Minecraft Master Edition just yesterday for both myself and a friend. It came with 1000 coins which I promptly spent the majority of on cosmetic skins. This afternoon, I noticed my avatar reverted to default clothes. In the marketplace, the clothes I purchased showed as needing to be re-purchased. However, my original 1000 coin balance is gone, meaning the transaction was remembered by my account on some level.
FAQs suggest contacting Xbox Live and the lady on Xbox Live said to contact Mojang directly. Oi, I was prepared to run full circle around this issue and get a refund on for the entire game if at all possible.
Affects 1.16.0.60 as well but will try and help.
I own Pure BDCraft and BD Vanilla. The error occurred after multiplayer game with my son, whereby yesterday downloaded packs were allowed via checkbox (i.e. let users agree to download packs prompt). So today I have both texture packs from BD Craft being selectable in Resource Packs (and no doubt they will be fine for me) but there are 2 ghost versions of BD Craft saying "pack is missing". I would think its a permissions thing or a partially downloaded file that the vendor of the pack allows for shared use which may explain why the sun was square in the multiplayer game but in my own solo worlds the sun is round. This may or may not help here but am only providing this information so it may trigger something the devs know that I dont...etc...
This happened to me on switch and restarting didn’t work for me. I just added a screenshot of the error message I remember getting on that day. Also there are more duplicate issues on this that aren’t on the duplicate issues link list.
Same everything that i have bought just disappeared