Possible Outage
There is a possible outage affecting store purchases, both existing and new.
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I was loading into Minecraft on my Xbox then I went to join a bought world that I owned but they were all gone and said I had to buy them again. Then my skins didn't load so I went to put them back on but then what I saw is that all of my skins were gone as well. Then I went to go on a realm that I am staff on but then it told me to download every single pack again. So pretty much I lost everything.
Linked issues
is duplicated by 109
BDS-5665
Marketplace purchases gone
Resolved
BDS-5667
Lost Purchase skins
Resolved
BDS-5668
my paid for character creator items are gone
Resolved
BDS-5669
I LOST ALL THE CLOTHES I BOUGHT
Resolved
BDS-5670
Idk if this if a glitch or a bug but earlier today I owned the Final Fantasy XV skin pack and when I just hopped on it shows I have to pay for it again. Any help please figure out why this is?
Resolved
Comments 13
I’m having the same issue. Loaded Minecraft on Xbox one and on my phone. My pants are asking me to rebuy. My texture packs are all gone and asking me to rebuy. This is on local world.
Mojang are investigating, please keep an eye out on @MojangStatus for updates
Source: https://twitter.com/MojangStatus/status/1266211734936858625?s=20
Mojang have deployed a fix for the issue, see details below.
Minecraft Bedrock: A fix has been deployed for the issue with Marketplace & Character Creator inventories. Players may need to fully restart their games in order to see their content. It may take some time for all players to be able to access their content. Thanks! - HZ
I am having the same issue. A bunch of my items from the marketplace are gone and say I have to buy them again.